Business Analyst

About the Opportunity

The Business Analyst works with the Finance functional teams and our customers in the colleges and divisions to enhance and maintain Workday, Jaggaer and other Finance System configuration that improves the way we work while meeting regulatory and business requirements. The Business Analyst leads the development of solutions, providing project management oversight and implementing all phases of the project life cycle, including project planning and communication. In addition, the Analyst will assist with planning and implementation of the testing efforts including development of test cases, coordination between technical and business resources, and documentation of the testing results. Finally, the Analyst will participate in change management activities including developing training materials and providing system support.

MINIMUM QUALIFICATIONS

Advanced level of Microsoft Excel skills. Proficiency with core Finance systems, including Accounting, Procure to Pay, Treasury and Budget. Proficiency with developing, implementing and revising test plans and test cases. Skills and attributes required include: oral/written communication skills (to exchange information effectively with both technical and non-technical audiences); self-starter who take initiatives, works independently, and uses creative problem-solving skills to solve technical or process-related problems. Knowledge of principles and processes for providing customer service i.e., customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.  Sound judgment, excellent organization skills and ability to work on multiple assignments simultaneously, prioritize work and meet deadlines.  High level of attention to detail, accuracy, and thoroughness. Knowledge and skills normally acquired through completion of a Bachelor’s degree in Information Systems/Computer Science, Finance, General Business, and at least three to five years of related experience (systems and/or Finance systems), two plus years of experience/knowledge of Workday, Jaggaer and/or Finance systems preferred.  Prior experience in higher education is a plus. 

KEY RESPONSIBILITIES & ACCOUNTABILITIES

1) Work with customers to analyze Finance system (Workday, Jaggaer, etc.) requirements and identify problems, gather requirements, research options, and recommend solution.

• Works with users to determine needs, identify changes and enhancements
• Documents required system modifications
• Analyze data to inform problem
• Create user stories
• Document as-is and to-be process flows
• Identify gaps in operational business processes, as well as document business process improvements and flow diagrams
• Prepare detailed business requirements
• Work closely with business teams to strategize solutions that support short term and long-term business objectives
• Present and evaluate design solutions
• Communicate design to all stakeholders

2) Coordinate implementation of solutions

• Act as the liaison between Business, Developers and Project Managers
• Work closely with developers to ensure requirements and design are completely understood
• Document mapping requirements for interfaces with internal and 3rd party solutions
• Manage 3rd party vendors
• Develops and coordinates test plans, test scripts, facilitate and participates in User Acceptance Testing
• Ensure deliverables align with business requirements with measurable results and drive positive results
• May participate in the creation of training materials and the delivery of training
• Effectively resolves problems and roadblocks before they occur
• Mentors less experienced members of the team
• Participate and facilitate project meetings
• Perform ad-hoc project management activities

3) Provide support on application solutions

• Work with users to trouble shoot issues
• Coordinate with appropriate resources to resolve issues
• Update applicable documentation
• Communicate resolution to appropriate parties

Position Type

Information Technology

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.  

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.  

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity .