Business Analyst I, Emory College of Arts and Sciences

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

The Business Analyst works in the Office for Undergraduate Education (OUE), as part of the Student Records and Enrollment team. The core function of the Business Analyst is to coordinate efforts to enhance the student academic experience by leveraging information technology. Although housed in Records, the Business Analyst will work with other OUE units to evaluate and identify opportunities for process improvement. The Business analyst will provide ongoing support to ensure the integrity and accuracy of our student data across technical platforms, including OPUS, Slate, and Degree Tracker, and will oversee the OUE’s data integrations between systems. A key role of the BA I position will be to work with assigned program area to pull queries from student information systems, build applications, analyze trends, and enhance workflows. The BA I may be called upon to troubleshoot enrollment or data issues in PeopleSoft/OPUS.

 

JOB DESCRIPTION:

• Supports efforts to ensure that information systems support departmental objectives and information management needs.
• Works closely with departmental customers to conduct business analysis and identify business objectives and requirements.
• Collects information to assist in the development of technology plans and strategies.
• Assists in planning and implementing systems related projects.
• Supports customer satisfaction by monitoring the delivery of ongoing information services to designated clients.

ADDITIONAL JOB DETAILS:

• Program areas of specialization for the Business Analysts team include education abroad/global experiences programs; summer programs including PreCollege, online and summer school; or graduation/retention, including degree applications for Emory College students.
  The Business Analyst will:
  • Work with an assigned portfolio of Emory College program(s) to evaluate and identify opportunities for process improvement.
  • Provide ongoing oversight to ensure the integrity and accuracy of our student data across technical platforms, including OPUS and Slate.
  • Develop regular and ad hoc queries and reports from student information systems, and create data dashboards for various constituents.
  • Build student applications and review processes in Slate CRM for assigned portfolio.
  • Troubleshoot enrollment or data issues in PeopleSoft/OPUS.
  • Implement records/enrollment actions on behalf of College programs.

MINIMUM QUALIFICATIONS:

• Five years of position specific subject matter knowledge and/or experience in planning and applying information technology to one or more business functions OR a bachelor's degree and three years of position specific subject matter knowledge and/or experience in planning and applying information technology to one or more business functions.

PREFERRED QUALIFICATIONS:

• Familiarity with PeopleSoft Campus Solutions and Slate Technolutions CRM strongly.
• Familiarity with DegreeTracker software.
• Project management experience.
• Experience working in higher education, particularly OUE programs like education abroad, degree clearance, graduation and retention, student enrollment/registrar.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location.  Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

To ensure the safety of our campus community, the COVID-19 vaccine is required. For more information on the University and Hospital policies and potential exemptions, please see our website.
Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.
Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.

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