Business Analyst

Gannon University, United States

Updated: about 1 month ago
Location: Erie, PENNSYLVANIA
Deadline: ;

Position Details
Posting Summary


Position Title Business Analyst
Posting Number AS797P
Subdivision Information Technology Services
Division Information Technology Services
Department ITS Administrative Technology
Location Erie, Pa
Position Summary
The Business Analyst promotes a data-driven culture throughout the Division(s) they are assigned to while prioritizing data and technology needs, as well as educating and engaging staff in the optimal use of data and technology. The Business Analyst provides recommendations for the software and database needs necessary to support the Division’s technology initiatives; as well as business process improvement, IT project management, report writing, and other tasks. This position is on campus in Erie, Pa.  Must be able to support and promote the University’s Mission.
Essential Functions:
  • Assists with data and technology needs of personnel in the assigned Division(s) with a primary focus on enterprise-level data, systems, and software that align with the goals of the University and the Division Vice President.


  • Works closely with end-users, researches, evaluates, and recommends priorities regarding enhancements to existing systems and new software relative to their suitability to present and future divisional needs.

  • Serves as the primary liaison between the Division(s) and Information Technology Services. Serves as the divisional representative on technology committees such as the Sub-Committee for Enterprise Applications and Solutions and the Technology Advisory Committees.

  • Leads data and technology-related projects arising from the Division. In conjunction with end users, oversees new software implementations as well as enhancements, conversions, and major upgrades to enterprise-level systems.

  • Works with Information Technology Services and end-users to design, develop, and implement process improvement projects using technology solutions.

  • Ensures operational systems are properly maintained by Divisional staff (e.g., process monitoring, error checking, etc.), training staff as needed. Ensures solutions comply with regulatory requirements and meet data governance standards and practices.

  • Creates and maintains reports and electronic forms using available software programs as requested by end-users.

  • Promotes business continuity within the Division by ensuring proper documentation is maintained, cross-training is conducted, and contingency planning is completed.

We offer a generous benefits package for full-time employees.
  • Retirement Plan (403b) with 7.5% company match after one year of service
  • Medical, Dental, and Vision Coverage
  • Paid vacation time plus 18 paid holidays
  • Wellness programs
  • Tuition benefit for yourself and eligible dependents
  • Professional Development
  • Free gym Access

Application Procedure: Gannon University seeks excellence through inclusiveness and invites women and members of underrepresented groups to apply. A review of applications will begin immediately, and this position will remain open until filled. Gannon University is an Equal Opportunity Employer.
Required Qualifications
Education:
A Bachelor’s Degree is required. Alternative educational qualifications may be considered for candidates with extensive experience.

Experience/Skills:
Must have 3-5 years of experience supporting business functions (e.g., fundraising, constituent management, event planning, accounting, budgeting, HR, etc.), proficiency in advanced Microsoft Excel functions, HTML familiarity, ad hoc reporting, database query language experience, and a fundamental level of programming knowledge; the ability to manage, implement, and administer projects; and strong organizational, research, analytical, training, and writing skills.
Preferred Qualifications
Education:
A Bachelor of Science (B.S.) degree with major coursework in Information Systems, Business Administration, Analytics, or a related discipline preferred.
Experience/Skills:
Experience with the implementation, modernization, and/or lead support of ERP and/or Fundraising software.
A high degree of technical and systems acumen including requirements gathering, technical writing, report/form design and development, and process automation.
Skills in project/change management, software, and methodologies.
Strong written, verbal, and interpersonal skills.
Technical Skills:
Ellucian CRM Advance, Ellucian Colleague, Oracle Cloud, and/or other Cloud/SaaS ERP software
Microsoft Dynamics CRM and/or SharePoint
Entrinsik Informer or similar reporting/analytical tools
Javascript, VB script, Excel macros
Microsoft Power Platform (Power Apps, Power Automate, Power BI)
SQL query language
Physical Demands
Ability to lift and carry technology equipment (computers, printers, etc) up to 55lbs short distances rarely. Duties are performed in a typical office like setting.
Exempt Status Exempt
Position Classification Professional
Position Type Staff
Employment Status Full-Time
Position Length 12M
Hours per Week 37.5
Work Schedule M-F 8:00am to 4:30pm with a 1 hour lunch
Shift 1st

Similar Positions