Business Analyst

69914BR

Campus: Tempe

Business Analyst

Job Description

Reviews, analyzes, implements, and evaluates business systems and user needs for new and existing curriculum technology tools to serve student and advising audiences. Serves as the liaison between the stakeholders and the technology team. To devise new solutions, business analysts interview users and leaders to determine requirements, work with developers to formalize specifications, design quality assurance procedures, and advocate for users as they track projects to completion. For existing processes and technologies, business analysts support end users through on-boarding, training, troubleshooting, and managing enhancements to meet users’ changing needs.
The key focus area will be the development of learner-facing, personalized degree planning tools which optimize prospective and current students' use of ASU native and transfer credits towards degrees at ASU. To be successful in this role, applicants must be able to work independently, adept at organizing complex projects, highly analytical, effective communicators, and enthusiastic problem solvers who are deeply committed to developing pathways for students to obtain post-secondary education.

Job Family

Information Technology

Department Name

Academic Advising/Curriculum

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is a grant funded position. Continuation is contingent on future grant funding.

Salary Range

$53,700 - $65,000 per year; DOE

Essential Duties

• Performs research analysis to understand current performance, analyze trends, and assists in making recommendations for curriculum technology tools (u.Achieve, u.Direct, Build a Major Map, Kuali, eAdvisor etc.)
• Utilizes data warehouse and reporting queries to extract and analyze relevant data for the purposes of informing curricular decisions, external and internal reporting and other student success strategies
• Consults with front-line staff, managers and leaders to understand business needs for new processes or process improvements; conducts requirements gathering and solution design to meet those needs
• Documents user requirements using interviews, surveys, user observation, use cases, and user stories
• Supports end users with on-boarding, training, and troubleshooting as needed
• Serves as a liaison between functional/user teams and IT teams
• Writes business process documentation
• Coordinates with development teams to ensure technical specifications achieve functional requirements to meet user needs
• Consults with subject matter experts to coordinate security design and devise appropriate user roles
• Devises and executes test plans for quality assurance
• May query and analyze data to create documentation and make recommendations for data preservation, integration and governance protocols
• Manages projects as needed, monitoring implementation plans and project issues to help ensure completion of all project tasks in a timely manner 
• Models University Core Expectations:
  • Service-oriented, Positive Attitude, Helpful
  • Trustworthy, Adheres to Ethics and Compliance Standards
  • Collaborative, Team-oriented
  • Productive, Commitment to ASU
  • Flexible, Adaptable
  • Respectful Communicator
  • Resourceful, Committed to Sustainability

Minimum Qualifications

Bachelor's degree AND two (2) years of experience in procedural, management or systems analysis work; OR, Six (6) years of experience in procedural, management, or systems analysis work; OR, Any equivalent combination of experience, training and/ or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience in performing effectively as a member of a team
• Experience in working in an environment subject to tight deadlines and potentially changing or conflicting priorities
• Experience in solving complex problems
• Experience explaining complex concepts to diverse audiences through spoken, written and visual communication
• Experience coordinating complex projects
• Experience with curriculum technology tools (for example: u.Achieve, u.Direct, Build a Major Map, Kuali Curriculum Management etc.)
• Demonstrated knowledge of relational and multi-dimensional databases, spreadsheet, statistical, and presentation software packages
• Demonstrated knowledge of research methods
• Demonstrated knowledge of technical writing and/or process diagramming and documentation
• Demonstrated knowledge of ASU’s organizational structure and/or higher education administration

Working Environment

• Activities are performed in an environmentally controlled office setting
• Activities include evaluating information and interfaces that are primarily visual using computer workstations and mobile devices
• Required to travel moderate distances on campus and between campuses to perform wor.
• Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds
• Regular activities require the ability to quickly change priorities, which may include resolution of conflicts
• Regular activities require the ability to clearly communicate

Department Statement

The Office of the University Provost provides leadership to all ASU campuses and academic programs, fostering global distinction in teaching, research and services to the community.  Learn more about the Office of the University Provost at: http://provost.asu.edu

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/relocation-services .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.