Business Analyst

86306BR

Off-Campus: Scottsdale

Business Analyst

Job Description

As a Business Analyst, you will be responsible for working with diverse project teams to develop intelligent, insightful business requirements and support exciting front-end and back-end design and development projects. In addition to working on full-stack development and web design, this role will discover and build expertise in ASU’s growing marketing technology portfolio, working with cutting edge marketing technologies and their associated integrations with legacy systems.

EdPlus is a fast-paced, agile work environment where you’ll become part of a passionate team of technologists, developers, and educational stakeholders. Together, we create solutions that help learners both local and international discover and participate in ASU’s world-class education. As a unit of the ASU Enterprise, we are focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU. Come join us!

EdPlus is a unit of the ASU Enterprise focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national and international communities served by ASU.

EdPlus at ASU

ASU offers a total compensation package that includes valuable employee benefits. Click here  to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts
  

Job Family

Information Technology

Department Name

EdPlus Solutions Analysis

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$55,000-$70,000 per year; DOE

Close Date

12-December-2022

Essential Duties

• Ability to triage new requests, meet with diverse groups of stakeholders and project team members.
• Ability to elicit requirements using a variety of methods for a variety of interesting technical efforts.
• Evidence of continuously developing and expanding technical expertise by interacting with technical project team members like Software Developers, QA Analysts, Data Analysts etc.
• Experience working with cross-matrixed stakeholders to understand and document complex business goals.
• Ability to write clear, accurate, and useful software requirement specifications and acceptance criteria; develop and execute test plans; and collaborate with technical staff to coordinate implementation and control efforts to ensure forecasted benefits are achieved and sustained.
• Ability to performs accurate, effective user acceptance testing on product development to ensure customers receive the functionality they have requested.
• Experience monitoring and analyzing existing systems to ensure critical business processes are functioning and completing operational tasks.
• Experience working with a diverse team of designers, developers, analysts, and project support staff both on- and off-site to represent the voice of the customer, explain requirements and clarify uncertainty.
• Ability to utilize previously developed analytical skills to identify trends and anomalies. Distill learning from analyses into actionable insights.
• Prior experience working with software teams is a must.
• Evidence of knowledge of API systems and methodologies.
• Evidence of knowledge of Salesforce Cloud products.
• Evidence of knowledge of client-facing marketing tools and techniques.
• Skills in implementing software or custom systems in one or more of the following areas:
  • Website development
  • AWS-based development
  • Google Analytics
  • Tag management
  • Communications
  • Advertising
  • User behavior
• Demonstrate skills to analyze complicated problems.
• Ability to create conceptual solutions that are technically feasible.
• Ability to clearly explain concrete processes and abstract concepts both orally and inwriting.
• Prior experience of effective performance as a member of a team.
• Assumes or coordinates other duties or projects as assigned or directed.

Minimum Qualifications

Bachelor's degree AND two (2) years of experience in procedural, management or systems analysis work; OR, Six (6) years of experience in procedural, management, or systems analysis work; OR, Any equivalent combination of experience, training and/ or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of a Bachelor’s degree or higher in a related field.
• Experience in writing technical specifications and testing plans.
• Experience supporting complex teams through complex projects.
• Experience in higher education.
• Experience working with creative design teams, i.e., front-end development, copy and graphic design.
• Demonstrated knowledge of projects involving large-scale web applications and systems.
• Ability to create projects involving:
  • AWS cloud services
  • Web design
  • Salesforce
  • Google 360 tools

Working Environment

EdPlus at ASU is located at SkySong, the ASU Scottsdale Innovation Center. The center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

• Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting or standing.
• Daily use of desktop or laptop computer is required.
• Ability to clearly communicate verbally in English, read, write, see, and hear to perform essential duties.
• Regular review of completed tasks.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy.

Department Statement

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the university charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We are committed to diversity, equity, inclusion, and belonging in everything we do. We know that our ability to deliver high-quality services and educational experiences is strengthened by the diversity of our employees. Our innovative culture drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, feeling a sense of urgency, and being bold.

EdPlus at ASU

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume and Cover Letter should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

Applicant must be eligible to work in the United States; EdPlus at ASU will not be a sponsor for this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.