Bursar Support Associate

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.

   

As part of the university's comprehensive vaccination program , all Cornell employees are required to have and provide proof of an FDA-or WHO-authorized or approved COVID-19 vaccine or have obtained a university-approved disability/medical or religious exemption, regardless of their role and work location.

New hires are required to provide documentation showing full vaccination status (that is, completion of two shots of the Moderna or Pfizer vaccine or one shot of the Janssen/Johnson & Johnson) before their first day of work. If a new hire's vaccination is not complete or information is not received by their start date, the first day of work will be delayed. It is possible in some cases that an offer of employment may be withdrawn.

For additional information on Cornell’s Vaccination Compliance Program click here .

   

   

Bursar Support Associate

This position is located on the Cornell University Campus in Ithaca, New York. You will be expected to work on the Ithaca campus, although you may be permitted to perform a portion of your work remotely.

No Visa sponsorship available for this position.

Who we are:

Located in Ithaca, N.Y., Cornell University is a bold, innovative, inclusive and dynamic teaching and research university where staff, faculty, and students alike are challenged to make an enduring contribution to the betterment of humanity. Cornell University is one of the largest and most diverse institutions in the Ivy League. We are a community of 22,000 students and more than 10,000 faculty and staff members representing more than 80 countries and hundreds of disciplines—global cultures, backgrounds, experiences, perspectives, and ideas.
The Office of the Bursar is Cornell University’s central billing service center for tuition, fees, and other charges incurred by students, and proactively assists families to manage their financial obligations to the university by offering exceptional customer service and a variety of financial services, including the CornellCard program (a service that allows students to make purchases by presenting their Cornell ID cards) and installment payment plans. The Bursar Office also bills for and collects payment for student loans, university receivables, and delinquent Bursar and CornellCard accounts.  To learn more about the Bursar’s Office, check out our website.

What you will do:
As a team member in Cornell University’s Office of the Bursar, the Bursar Support Associate will perform and coordinate all activities related to the Bursar Account Services area including Bursar, CornellCard, Full-Service Payment Plan (FSPP installment plan) accounts. 

Providing prompt and courteous customer service to students and others seeking assistance and guidance on student financial accounts is a primary responsibility.  Customer service will be provided via email, in person, virtually, by phone or in writing. The Bursar Support Associate will provide a variety of support tasks including acting as office triage coordinator by directing all customers (students, families, faculty and staff, etc.) to proper destination. 
 

This position will also work closely with Bursar and Treasury leadership to set up and coordinate multiple calendars as well as provide travel arrangements as needed and will coordinate with representatives from Financial Aid and Student Employment, Office of the Registrar, and other campus departments regarding student account charges and credit details.

Who you are:
You are a positive, customer service orientated person who takes pride in providing prompt, courteous service to all. You are also an organized, detail driven individual that is comfortable handling confidential information, balancing many tasks in a fast-paced office with minimal supervision. Additionally, you exercise sound judgement and decision making with urgent and sensitive information in times of high volume. You have strong communication skills and build effective working relationships with a broad range of individuals and organizations.

Ideally, you will have spent time working in a finance or higher education environment where you have worked with third party vendors, processed payments, vouchers and journal entries, have knowledge of cash management procedures and have some familiarity with financial transactions and accounting.

Some other important qualifications for the position include: 

• An associate degree with at least two years of related experience OR an equivalent combination.

• Proficiency in computer systems and software. 

What we offer:

Great benefits that include educational benefits, access to a plethora of wellness programs, employee discounts, health care, paid vacation, health/personal time, 12 university paid holidays (including end of year winter break through New Year’s Day) and employer retirement contributions.

Cornell is situated in picturesque Ithaca, New York, the heart of the Finger Lakes. Ithaca is home to two academic institutions, state parks, waterfalls, gorges, and a wide range of art galleries, theaters, eateries, wineries, and breweries. Ithaca is an active and diverse community to work and thrive in and has something to suit all ages and interests!

  

University Job Title:

Accounts Rep IV

Job Family:

Fin/Budget/Planning

Level:

D

Pay Rate Type:

Hourly

Company:

Endowed

Contact Name:

Susie Jackson

Number of Openings:

1

Job Titles and Pay Ranges:

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator . The final rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience.

• Education level to the extent education is relevant to the position.

• Unique applicable skills.

Current Employees:

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter.  You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected] .

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at [email protected] .

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. – 4:30 p.m. to use a dedicated workstation to complete an online application.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

2022-05-20-07:00

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.

   

As part of the university's comprehensive vaccination program , all Cornell employees are required to have and provide proof of an FDA-or WHO-authorized or approved COVID-19 vaccine or have obtained a university-approved disability/medical or religious exemption, regardless of their role and work location.

New hires are required to provide documentation showing full vaccination status (that is, completion of two shots of the Moderna or Pfizer vaccine or one shot of the Janssen/Johnson & Johnson) before their first day of work. If a new hire's vaccination is not complete or information is not received by their start date, the first day of work will be delayed. It is possible in some cases that an offer of employment may be withdrawn.

For additional information on Cornell’s Vaccination Compliance Program click here .

   

   

Bursar Support Associate

This position is located on the Cornell University Campus in Ithaca, New York. You will be expected to work on the Ithaca campus, although you may be permitted to perform a portion of your work remotely.

No Visa sponsorship available for this position.

Who we are:

Located in Ithaca, N.Y., Cornell University is a bold, innovative, inclusive and dynamic teaching and research university where staff, faculty, and students alike are challenged to make an enduring contribution to the betterment of humanity. Cornell University is one of the largest and most diverse institutions in the Ivy League. We are a community of 22,000 students and more than 10,000 faculty and staff members representing more than 80 countries and hundreds of disciplines—global cultures, backgrounds, experiences, perspectives, and ideas.
The Office of the Bursar is Cornell University’s central billing service center for tuition, fees, and other charges incurred by students, and proactively assists families to manage their financial obligations to the university by offering exceptional customer service and a variety of financial services, including the CornellCard program (a service that allows students to make purchases by presenting their Cornell ID cards) and installment payment plans. The Bursar Office also bills for and collects payment for student loans, university receivables, and delinquent Bursar and CornellCard accounts.  To learn more about the Bursar’s Office, check out our website.

What you will do:
As a team member in Cornell University’s Office of the Bursar, the Bursar Support Associate will perform and coordinate all activities related to the Bursar Account Services area including Bursar, CornellCard, Full-Service Payment Plan (FSPP installment plan) accounts. 

Providing prompt and courteous customer service to students and others seeking assistance and guidance on student financial accounts is a primary responsibility.  Customer service will be provided via email, in person, virtually, by phone or in writing. The Bursar Support Associate will provide a variety of support tasks including acting as office triage coordinator by directing all customers (students, families, faculty and staff, etc.) to proper destination. 
 

This position will also work closely with Bursar and Treasury leadership to set up and coordinate multiple calendars as well as provide travel arrangements as needed and will coordinate with representatives from Financial Aid and Student Employment, Office of the Registrar, and other campus departments regarding student account charges and credit details.

Who you are:
You are a positive, customer service orientated person who takes pride in providing prompt, courteous service to all. You are also an organized, detail driven individual that is comfortable handling confidential information, balancing many tasks in a fast-paced office with minimal supervision. Additionally, you exercise sound judgement and decision making with urgent and sensitive information in times of high volume. You have strong communication skills and build effective working relationships with a broad range of individuals and organizations.

Ideally, you will have spent time working in a finance or higher education environment where you have worked with third party vendors, processed payments, vouchers and journal entries, have knowledge of cash management procedures and have some familiarity with financial transactions and accounting.

Some other important qualifications for the position include: 

• An associate degree with at least two years of related experience OR an equivalent combination.

• Proficiency in computer systems and software. 

What we offer:

Great benefits that include educational benefits, access to a plethora of wellness programs, employee discounts, health care, paid vacation, health/personal time, 12 university paid holidays (including end of year winter break through New Year’s Day) and employer retirement contributions.

Cornell is situated in picturesque Ithaca, New York, the heart of the Finger Lakes. Ithaca is home to two academic institutions, state parks, waterfalls, gorges, and a wide range of art galleries, theaters, eateries, wineries, and breweries. Ithaca is an active and diverse community to work and thrive in and has something to suit all ages and interests!

  

University Job Title:

Accounts Rep IV

Job Family:

Fin/Budget/Planning

Level:

D

Pay Rate Type:

Hourly

Company:

Endowed

Contact Name:

Susie Jackson

Number of Openings:

1

Job Titles and Pay Ranges:

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator . The final rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience.

• Education level to the extent education is relevant to the position.

• Unique applicable skills.

Current Employees:

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter.  You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected] .

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at [email protected] .

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. – 4:30 p.m. to use a dedicated workstation to complete an online application.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

2022-05-20-07:00