Building Environmental Services Technician

Fayetteville State University, United States

Updated: 27 days ago
Location: Fayetteville, NORTH CAROLINA
Job Type: FullTime
Deadline: 31 Mar 2024

Position Information
Position Information


Position Title: Building Environmental Services Technician
Working Title: Housekeeper
Position Number: 001817
Full-time or Part-time: Full Time
Time Limited Position: No
Number of Vacancies: 1
Department: Facilities Management
Posting Number: 0402402
SHRA/EHRA: SHRA
Job Category: Service/Maintenance
Hiring Range: $31,200.00 - $31,200.00
Overall Position Competency: Journey
Description of primary duties and responsibilities:
Primary Purpose of the Organizational Unit:
The Division of Facilities Management functions are to design, construct, maintain, and operate the physical facilities of the University. The number one objective of the department is to provide and maintain facilities that will enhance and support the mission and academic goals of the University. Our approach is centered upon providing a superior level of customer service.
Primary Purpose of the Position:
Responsible for performing custodial services for the FSU Student Center as well as event support for the FSU Student Center. This position provides daily routine and detailed cleaning of the student center interior/exterior areas. General duties include but are not limited to vacuuming, sweeping, mopping, dusting, floor care, trash removal, minor pressure washing, window washing, and event setup and support.
Working Hours: Monday – Friday, 3:00pm – 12:00am. This position is eligible for shift premium pay .
Description of Work Continued:
Cleaning Duties, Skills, and Knowledge- 50%:
  • Pick up waste materials and empties trash and recycling containers and transports to outside dumpsters as needed.
  • Maintain clean and sanitary building space, offices, meeting rooms, restrooms, common areas, furnishings, building entrances, and exterior walkways.
  • Dust mop and wet mop stairwells, entryways, hard floors of corridors, lounges and utility areas
  • Clean windows/glass daily or as assigned.
  • Ensure proper mixture, use, and disposal/storage of cleaners, solvents, chemicals, and similar products used in custodial services
  • Clean and sanitize all bathroom fixtures, waste receptacles, drains, walls, stalls, and floors
  • Scrub, strip, seal and buff hard floor areas
  • Dust, vacuum, spot clean and extract furniture
  • Maintain adequate supply of paper towel, toilet paper, and soap in restrooms for occupant use.
  • Must be willing to clean up emergency spills, vomit, urine, and excrement when it occurs.
  • Complete event setups (Event set-up includes configuration of tables, chairs, podiums, linen placement, stage sections, etc.)
  • Report to the supervisor any damage or items that need repair.
  • Performs all related work as requested by the supervisor.


Customer Service 30%
  • Anticipate customer needs, address and resolve concerns promptly and respectfully
  • Provide exceptional personalized customer service.
  • Recognize how work activities and behavior impact customers and the University.
  • Demonstrate ability to make recommendations resulting in improved processes within monetary constraints.

Other Work/Responsibilities-10%:
  • Perform project cleaning during breaks and when space is accessible.
  • May be required to strip and refinish floors, as well as clean and extract carpets.
  • Required to perform seasonal or upon-demand window washing.
  • Perform cleaning of areas exposed to mold or mildew using proper PPE and chemicals (less than 100 sf.)
  • Assist with the application of salt at building entrances during inclement weather.
  • Perform daily debris removal from the student center exterior perimeter and parking lot.
  • Assist with monthly fire extinguisher inspections within the student center.
  • Perform pressure washing of student center exterior surfaces.
  • Perform exterior/interior window washing.
  • Replace batteries in restroom plumbing fixtures.
  • Perform building inspections creating work order for deficiencies.

Safety, Security and Health Compliance 5%:
  • Ensures that safety policies and procedures are followed
  • Asks necessary questions to complete their tasks
  • Ensure that personal protective equipment is used to prevent injury to self and others
  • Maintain conditions that ensure a healthy and safe work environment.
  • Recognizes and follows dispenser directions to properly mix cleaning chemicals.
  • Teach new employees the safe way to do the job and/ or carry out designated assignments.
  • Perform routine maintenance of equipment.
  • Notify supervisor of safety concerns and make recommendations for resolution.
  • Personally, follow and role model to other staff all health and safety expectations

Interpersonal Skills- 5%
  • Share expertise and knowledge with co-workers
  • Communicate with co-workers in a manner that allows work to be completed.
  • Maintain an effective working relationship with supervisor and co-workers to encourage and support communication and teamwork.
  • Support an environment that encourages respect and professionalism.
  • Manage resources to complete assignments even during peak periods, I.E., time management, completing priority assignments first, ensuring that all tools and equipment needed are taken to the job site, planning tasks around adverse weather events, etc.
Minimum Education and Experience Requirements:
High school diploma or equivalency.
Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work, or an equivalent combination of training and experience.
A valid driver’s license. Must have an acceptable driving record, which may require up to five years of driving experience with no more than one minor fault accident or violation in the past three years. The University will review the driver’s license and records periodically for compliance.
Knowledge skills and abilities:
Knowledge – Technical: Possession of a designated level of technical skill or knowledge in a
specific technical area(s) and the ability to keep up with current developments and trends in areas
of expertise. May be acquired through academic, apprenticeship or on-the-job training or a
combination of these.
Analytical Thinking: Ability to Identify issues, obtain relevant information, relate and compare
data from different sources and identify alternative solutions.
Attention to Detail: Ability to accomplish tasks and processes accurately and completely.
Adaptability: Ability to maintain effectiveness when experiencing major changes in work tasks
or the work environment. Ability to adjust effectively to work within new work structures,
processes, requirements, or cultures.
Interpersonal Skills: Develops and maintains effective working relationships with others in order to encourage and support communication and teamwork.
Initiative: Ability to take prompt action to accomplish objectives. Ability to take action to achieve
goals beyond what is required. Ability to be proactive.
Preferred Qualifications:
Minimum of one year of experience performing housekeeping duties in a university or commercial environment.
Special Instructions to Applicants:
Notice to Applicants
Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date: 03/31/2024
Open Until Filled: No
Other Information
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification, and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information, or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement
Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link https://jobs.uncfsu.edu/postings/25455

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