BSBA Online Program Advisor (Student Services Professional II)

Updated: about 2 months ago
Location: San Diego, CALIFORNIA
Job Type: FullTime
Deadline: Open Until Filled; Closing Date: Open until filled
San Diego
Job ID: 500206
Job Title:
Appointment Type:
Time Base:
Date Posted:
April 26, 2021
Closing Date:
Open until filled
Benefits Link:
Academic Support (Unit 4)
Link to Apply Online:
Campus Employment Homepage:

Position Summary

The Academic Advisor serves as a staff member in the Fowler College of Business Center for Student Success and is assigned to the BSBA Online Degree Completion Program. Under general supervision, the position provides individual and group information and advising for a student population of approximately 400 undergraduates in BSBA Online Degree Completion Program including students in the microsite programs. The position works with the Center for Student Success, Global Campus, the BSBA Online Program and Admissions Coordinator, and the BSBA Online Degree Completion Program Director in the development of policies and procedures.

The position will be responsible for the academic advising of an assigned caseload of prospective and current students in the BSBA Online Degree Completion Program including the microsites. Under the general supervision of the Assistant Dean for Student Affairs, the position will advise students through individual appointments, virtual sessions, over the telephone and email. The position will counsel academically at-risk students and those not making progress towards degree to identify possible solutions and make referrals to appropriate College and campus resources.

The position works with the Fowler College of Business Center for Student Success and the Global Campus student success team to coordinate orientation, recruiting activities, academic support, and campus engagement opportunities The Academic Advisor will also serve as the liaison to local community colleges to improve student transition to San Diego State University. The position will also work with the BSBA Online Degree Completion Program Director to provide information to students on any missing prep for the major and lower division requirements that must be completed prior to graduation.

The position is an integral part of the Center for Student Success team and will provide staffing support at related events and assist other staff members as needed for successful maintenance of unit goals. Some evening and weekend hours will be required.

For more information regarding the Fowler College of Business, click here .

This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before 6/30/2022 with the possibility for reappointment. This position is designated exempt under FLSA and is not eligible for overtime compensation.  Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master's degree in a job-related field may be substituted for one year of the professional experience.

Preferred Qualifications

  • Three years of experience working in a college or university's admissions, advising, evaluations, registrar, or other student service related office.
  • Experience presenting to diverse audiences of varying size.
  • Experience in student advising.
  • Professional experience in recruiting prospective students for admission to a university and/or an academic program.
  • Experience explaining and interpreting academic policies governing a public or private university either in person, virtually, on the phone or via email.
  • Experience working in an academic setting.
  • Experience in working with students in online degree programs as well as adult learners.
  • Master's degree preferred.

Specialized Skills

  • Ability to interact effectively with students, parents, faculty, and staff and to work as a member of a team.
  • Experience using MS Office Suite and familiarity with web-based applications.
  • Flexibility, and attention to detail are required.
  • Ability to manage multiple tasks.
  • Must maintain confidentiality of student information and records.

Compensation and Benefits

Starting salary upon appointment not expected to exceed $4,304 per month. CSU Classification Salary Range: $4,304 - $6,120 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on May 11, 2021. To receive full consideration, apply by May 10, 2021. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act . 

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here .

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at

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