Billing/Collections Specialist I and II

East Tennessee State University, United States

Updated: 6 days ago
Location: Johnson City, TENNESSEE
Deadline: ;

Posting Details
Position Information


Job Title Billing/Collections Specialist I and II
Department Office of Practice
Pay Grade
Job Category Support Staff
Job Summary
The Office of Practice, in the College of Nursing, is seeking to fill 1 vacancy.
Billing and Collections II, Level 8
  • Serves as a lead for general billing issues and concerns with clinical staff and patients.
  • Processes and posts all payment types in the electronic practice management/health records system.
  • Generates and mails billing statements from the electronic practice management/health records system.
  • Answers telephone and in-person inquiries regarding the explanation of benefits documents, charges, payments and adjustments, and amounts due.
  • Trains and supervises student workers.
  • Identifies coding irregularities within the electronic practice management/health records system.
  • Performs other work as assigned.


Billing & Collections Specialist I, Level 7
  • Processes and posts insurance payments in the electronic practice management/health records system.
  • Generates and mails billing statements from the electronic practice management/health records system.
  • Manages patient accounts, sets up budgets, and manages collections.
  • Answers telephone and personal inquiries and routes to appropriate personnel.
  • Trains and supervises student workers.
  • Identifies coding irregularities within the electronic practice management/health records system.
  • Provides training related to coding errors.

All positions at East Tennessee State University are contingent upon sufficient funding.
The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including:
  • Paid time off & leave
  • 17 paid holidays
  • Educational Assistance 
  • Health and life insurance
  • Retirement
  • Access to University facilities and services and much more! 

Check out the ETSU Human Resources Benefits page for additional information at: https://www.etsu.edu/human-resources/benefits/ . 
 
ETSU is committed to ensuring that our students, faculty, and staff are valued and work in an environment of openness and acceptance. ETSU is an Equal Opportunity/Affirmative Action employer.
Disclaimer: The Job Summary is intended to describe the general nature and level of work being performed by individuals in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the essential functions of the position satisfactorily with or without reasonable accommodations. 
Knowledge, Skills and Abilities
Billing and Collections Specialist II, Level 8
  • Knowledge of the medical billing and collections revenue cycle and ability to recognize data trends and recommend adjustments and implement appropriate changes to our processes
  • Strong interpersonal skills and the ability to align tasks and responsibilities with appropriate team members
  • Knowledge of insurance and medical billing.
  • Knowledge of coding for claims, Coding certification.
  • Knowledge of HIPAA Privacy and Security.
  • Efficient with Microsoft Office programs, specifically Excel.
  • Ability to communicate effectively, orally and in writing.
  • Ability to solve problems and work with a team.


Billing & Collections Specialist I, Level 7
  • Knowledge of insurance and medical billing.
  • Knowledge of coding for claims and coding certification.
  • Knowledge of HIPAA Privacy and Security.
  • Efficient with Microsoft Office programs, specifically Excel.
  • Ability to communicate effectively, orally and in writing.
  • Ability to solve problems and work with a team.
Required Qualifications
Billing & Collections Specialist II, Level 8
  • High school diploma or equivalent
  • Certified Professional Coder
  • 5 years of experience in medical office billing and coding
  • 3-5+ years experience with electronic health records (EMP/HER) system
  • 3-5 years experience as a CPC
  • 3-5 years of experience with insurance claims processing


Billing & Collections Specialist, Level 7
  • High school diploma or equivalent
  • 1-2 years experience in medical office billing and coding
  • 1-year billing functions on electronic health records (EPM/EHR) system
  • Knowledge of Medicare and Medicaid billing regulations.
Preferred Qualifications
Billing & Collections Specialist, Level 7
  • Certified Professional Coder preferred.
Salary

Posting Detail Information


Posting Number SS01394P
Is this position subject to a criminal background check? Yes
Is any part of the funding for this posting coming from a grant or outside funding source? Yes
Open Date 09/11/2023
Close Date
Open Until Filled No
Special Instructions to Applicants
Position contingent upon grant funding. Criminal background check is required. Support Staff/Clerical positions are only required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants.

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