Bilingual Telephone Interviewer/Research Assistant

The Telephone Interviewer/ Research Assistant will provide broad support to the Director and the Administrative Operations Manager. This position: is responsible for data collection and/ or entry into a database. Data collection is due over the telephone with sample respondents; this requires good oral communication skills in order to convey the importance of the research. Candidates must be fluent in Spanish. This position is anticipated to end 05/30/2024.
 
*Please be aware that funding for this position is awarded through a Grant/Contract over a specified period. Employment for this position beyond current Grant/Contract funding is contingent upon continued funding or new Grant/Contract.

• Survey data collection by telephone.
• Survey data entry.
• Maintain a good working relationship with the public.
• Maintain a professional work environment.
• Follow supervisory staff instructions.
• Know what is important to each study to become more productive.
• Keep station clean.
• Other duties as assigned.

• Must be fluent (reading and speaking) in Spanish. 
• Telephone experience.
• Accurate typing.
• Oral and written English communication skills.
• Operate a computer.
• Ability to function well in a stressful, deadline-driven environment.
• The ability to work effectively in a racially and ethnically diverse professional community.

• Minimum education: Enrolled in High School.
• Preferred education: Some college or enrollment in college.

PHYSICAL DEMANDS:
Lifting of up to 25lbs.; periodic bending; long-term periods of sitting; long term periods operating a computer.  
 
APPLICATION PROCEDURE:
CSU Fullerton, Auxiliary Services Corporation (ASC) is committed with Diversity, Equity, and Inclusion (DEI) practice.  This means hiring diverse talent and ensuring employees understand and respect differences around us. ASC is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
 
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (657) 278-4117.
 
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the ASC. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASC employees who apply for the position.
 
Note: CSUF/ASC follows the direction of the CSU Policy related to COVID-19 vaccination. See FAQ Vaccines for more information.