Bilingual Program Assistant

Updated: about 1 month ago
Location: Chapel Hill, NORTH CAROLINA
Job Type: FullTime
Deadline:

Posting Information


Position Type Permanent Staff (SHRA)
Is this an internal only recruitment? No
Position Title Admin Support Specialist - Advanced
Working Title Bilingual Program Assistant
Position Number 00055134
Vacancy ID P011934
Budgeted Hiring Range $40,000 - $45,000
Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Salary Grade Equivalent GN09
Full-time/Part-time Permanent/Time-Limited Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week 40
Work Schedule

Monday- Friday. 8:00am to 5:00pm.

Department Name and Number School of Law-360001
Date First Posted 09/10/2020
Closing Date 09/18/2020
Position Location Chapel Hill, NC
Position Posting Category Administrative/Clerical Support

Department Description

The UNC School of Law Clinical legal education programs provide an opportunity for law students to learn legal theory and practice while providing much-needed legal assistance to under-represented individuals and organizations in the community. Students represent clients with a wide range of legal problems and handle litigation, transactional and policy matters from start to finish. Clinical offerings allow students to enhance their skills and work in a variety of legal areas, including: civil rights, consumer, juvenile defense, community development, domestic violence, housing, human rights, family, immigration and policy work with legislators and non-governmental organizations.

Equal Opportunity Employer

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

Position Description

The Bilingual Program Assistant has extensive contact with the public and must develop and maintain a working knowledge of the programs and services offered by the Clinical Programs unit.

The primary functions of this position are:
-Oversight and coordination of day-to-day duties for students and attorneys in the clinic
-Direct interaction and communication with the community and serving as a knowledgeable resource about the clinic’s operations and how the clinic serves students and the community
-To serve as a liaison between Clinical Programs staff and a high volume of culturally diverse walk-in clients; to route incoming phone calls to the Clinical Programs Manager, attorneys and certified law students
-This position will occasionally require travel to off-site meetings and court hearings

Minimum Education and Experience Requirements

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Essential Skills, Knowledge and Abilities

The following skills are essential to this position and must be possessed by the candidate selected to fill the position:

-Fluent Spanish and English speech and comprehension, as well as the ability to translate documents and interpret conversations from English to Spanish and Spanish to English
-Applicant must have solid mental strength to be able to interpret and translate sensitive legal and personal information involving domestic violence, sexual/physical abuse, family issues, immigration/asylum related hardships, housing evictions, and sensitive employment issues
-Ability to exercise judgment and discretion in providing information and the ability to maintain strict confidentiality
-Knowledge of general office protocols and procedures regarding mail, faxes, filing, email, customer service and multi-line phone skills
-Advanced computer proficiency in Microsoft Office Professional Suite
-Ability to multi-task, be detail-oriented and exercise advanced organizational skills
-Exercise effective written and oral communication and excellent customer service skills
-Ability to stay calm in situations that involve complex stressful and emotional legal issues
-Notary Public Certification required or able to attain within 30 days of employment
-Must be able to lift 25lbs and be able to move tables and chairs for special events

Preferred Qualifications

-Knowledge of legal terminology preferred

Required Licenses/Certifications

-Notary Public Certification required or able to attain within 30 days of employment

Special Physical and Mental Requirements

-Have reliable transportation to travel to off-site meetings and court hearings
-Applicant must have solid mental strength to be able to interpret and translate sensitive legal and personal information involving domestic violence, sexual/physical abuse, family issues, immigration/asylum related hardships, housing evictions, and sensitive employment issues.
-Ability to stay calm in situations that involve complex stressful and emotional legal issues

Position/Schedule Requirements Evening work occasionally, Night work occasionally, Weekend work occasionally
Position Attributes
Stimulus/ARRA Funded No
Quick Link http://unc.peopleadmin.com/postings/183227

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.


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