Benefits Specialist

City Colleges of Chicago’s vision is to be recognized as the city’s most accessible higher education
engine of socioeconomic mobility and racial equity – empowering all Chicagoans to take part in building
a stronger and more just city. The community college system’s more than 3,500 faculty and staff
serve more than 60,000 students annually at seven colleges and five satellite sites.

PRIMARY OBJECTIVE
Reporting to the Benefits Operations Manager, the Benefits Specialist is responsible for collaborating 
closely with the Benefits Department to administer and implement City Colleges of Chicago’s employer 
based and voluntary benefit plans in compliance with federal, state, and local regulations and 
established City Colleges of Chicago (CCC) policies.

ESSENTIAL DUTIES
• Collaborates closely with the Benefits Operations Manager & AVC of People Operations to ensure 
compliance with federal, state, and local regulations and City Colleges of Chicago policies in the 
administration and implementation of employee benefit plans.
• Maintains accurate and complete records of benefit provider/carrier information, including plan 
descriptions, contracts, amendments, and other benefit related documents.
• Processes 403b administration tasks, including vendor change reports, vendor contribution 
adjustments and uploading monthly census files to vendor websites. Additionally, ensures monthly 
processing of 403b vendor invoices.
• Assists in weekly processing of travel reimbursements.
• Supports the Benefits Operations Manager in the annual open enrollment process, including setup, 
testing, and cleanup.
• Coordinates the annual Affordable Care Act (ACA) compliance process and works with OIT to submit 
required IRS reporting.
• Processes benefit plan enrollments, transfers, and renewals within the Human Resources system,
ensuring accuracy, particularly during changes to employee coverage, including adjustments to 
dependents or modifications during open enrollment.
• Assists with short-term and long-term disability claims and processes life insurance death claims,
ensuring accuracy and efficiency.
• Ensures smooth information flow between CCC administration, Unions, third-party administrators 
and/or insurance carriers. 
• Serves as liaison between Benefits and other internal departments.
• Assists in managing CCC benefits-related email accounts.
• Responds to requests from employees regarding eligibility and coverage issues.
• Drafts and reviews benefit communication materials for accuracy.
• Performs other benefits related duties/projects as assigned.
• Adheres to CCC Customer Service Excellence standards.

REPORTING RELATIONSHIPS
Reports To Benefits Operations Manager
Direct Supervision None

QUALIFICATIONS
• Bachelor’s Degree in Human Resources, Business Administration, Accounting, or a related field 
required, along with three to five years of progressively responsible experience in benefits, 
accounting, or payroll. An equivalent combination of education and experience may be considered. 
• Experience with HRIS software, especially PeopleSoft, highly desirable.
• Excellent analytical and research skills.
• Excellent verbal and written communication skills. 
• Ability to effectively communicate complex information in a clear and concise manner
• Demonstrated ability to collaborate with employees at all levels of the organization and handle 
situations with tact, diplomacy, and confidentiality under minimal supervision. 
• Must be self-directed, organized, innovative and able to assess current operations to develop 
practical solutions for improving departmental functioning.
• Ability to manage multiple tasks and deadlines effectively in a fast-paced environment while 
maintaining high levels of confidentiality.
• Ability to work within a culturally diverse environment.
• Proficiency in the use of Microsoft Office (Word, Excel, PowerPoint) with advanced knowledge of 
Excel and PowerPoint.

WE OFFER: Excellent health and welfare benefit package and long-term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. Generous vacation, holiday, personal and sick days, and tuition reimbursement. For a more detailed overview of benefits, please visit the benefits page of our website.

We are an equal opportunity and affirmative action employer. Chicago residency is required for all full-time employees within 6 months of hire. Thank you for your interest in CCC!

TBD
Additional Information