Benefits Coordinator-Intermediate (UTHP Medicine Cardio MARC)

University of Texas Health Science Center San Antonio, United States

Updated: about 1 month ago
Location: San Antonio, TEXAS
Deadline: The position may have been removed or expired!

Job Summary:

Under general supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits and obtaining authorization, and providing telephone triage.


Job Duties:

  • Verifies and/or obtains all benefits insurance information for patients.

  • Obtains authorizations and referrals.

  • Assists in the collection of copays and existing balances due; assists with financial counseling as needed.

  • Serves as an insurance resource for all clinic staff; remains up to date on all insurance issues.

  • Handles and answers all phone calls and transfers calls to the appropriate departments as needed.

  • Manages patient appointments according to the physician's schedules and/or protocols.

  • Performs all other duties as assigned.


    • Education:

    High school diploma or GED is required.


    Experience:

    Three (3) years of directly related experience is required.


    Additional Licenses and Certifications:

    None.


    Supervisory Requirements:


  • None


    • Additional Information


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