Benefits Coordinator I, Payroll – UT System Human Resources

Updated: 10 days ago
Location: Knoxville, TENNESSEE

Benefits Coordinator I, Payroll – UT System Human Resources - 24000000GB 



Description

 

Benefits Coordinator I, Payroll – UT System Human Resources
Market Range 07
Non-exempt, bi-weekly hourly position 

 

About the UT System  

The University of Tennessee is comprised of campuses at Knoxville, Chattanooga, Martin, and Pulaski; the Health Science Center at Memphis; the Space Institute at Tullahoma; and the statewide Institute of Agriculture and Institute for Public Service. 

 

The UT System has a presence in each of Tennessee’s 95 counties. Through the combined force of education, research and outreach, the University serves students, business and industry, schools, governments, organizations, and citizens statewide. 

 

The University of Tennessee System, through its multiple campuses and institutes, serves the people of Tennessee and beyond through the discovery, communication, and application of knowledge. The System is committed to providing undergraduate, graduate, and professional education programs in a diverse learning environment that prepares students to be leaders in a global society. The UT System’s delivery of education, discovery, outreach, and public service contributes to the economic, social, and environmental well-being of all Tennesseans. 

 

The Opportunity  

The Benefits Administrative Coordinator I position exists to help administer benefit plans for the 14,000 benefit eligible employees of the University of Tennessee. Based upon extensive knowledge of the State of Tennessee insurance programs, this position introduces new employees to the group insurance plans through orientation sessions for groups of 10 to 50 employees and then further provides information to all employees by multiple communication methods throughout the year, especially during the annual enrollment period. This position also answers questions from benefits staff on other campuses. In addition to communicating with employees, the position is responsible for entering insurance coverage information in both the University's SAP system and the State's Edison system.

Responsibilities include, but are not limited to:

  • The position provides information to university employees about the state benefit plans. This includes providing individual customer service to newly hired and current employees at the Knoxville, UWA, Ag, and Graduate School of Medicine campuses by means of speaking about insurance coverage at new hire orientation sessions, phone calls from employees, walk-in traffic, email communication, and written communication. This information includes insurance eligibility rules for employees and dependents, enrollment form completion, insurance coverage and cost questions, network coverage questions, and Affordable Care Act questions.
  • This position audits insurance enrollment forms to be sure the forms meet university, state, and vendor requirements. After auditing, this position enters the employee enrollments into IRIS so correct insurance premiums can be deducted and also enters employee enrollments into the State’s Edison system so that employee coverages can be sent to the vendors and are documented in the insurance system of record.
  • The position reconciles university insurance coverage data as recorded in IRIS with the State’s insurance coverage data as recorded in Edison to insure the correct coverage for University employees. This requires extensive knowledge of both the university’s and the state’s human resources systems. This confirms that the university payroll is correct and that the state will bill the university for the correct coverage amounts.
  • The position resolves issues with the state of Tennessee Office of Benefits Administration. Many issues arise that require communication and interpretation of insurance rules with benefits Administration in Nashville. This position advocates for the university and its employees on a daily basis with the management staff in Nashville. This requires extensive knowledge of the insurance rules, good communication skills, and the development of a professional working relationship with the insurance staff in Nashville.
  • The position maintains permanent records of all insurance enrollments for the University of Tennessee System. Depending on the type of enrollment, this includes scanning enrollment forms into the University's SAP system and into the State's Edison system.
 



Qualifications

 

Required Qualifications

The successful candidate will hold a high school diploma or GED and 5 years relevant experience, or an equivalent combination of education, training and experience.

The candidate will have:

  • General knowledge of the health insurance industry
  • General knowledge of the rules and regulations governing health insurance plans
  • Ability to communicate effectively with individual employees, groups of employees, and other insurance staff through verbal, written, and electronic methods
  • Knowledge of computer software packages, especially Microsoft Office products
  • Ability to multi-task
  • Good organizational and time management skills, including the ability to keep up with differing UT deadlines.

Preferred Qualifications

The preferred candidate will hold an Associate’s Degree or Bachelor’s Degree with public speaking experience, including speaking in front of and answering questions from a large audience; and experience in communicating insurance plans, policies, and regulations to a diverse clientele.

The preferred candidate will have:

  • Specific knowledge of University and State health insurance plans and policies
  • Specific knowledge of Federal law governing employee provided insurance plans, including coverage rules and requirements under the Affordable Care Act
  • Specific knowledge of university human resources and fiscal policies
  • Knowledge and experience with employer human resources/payroll systems,

 

Application Process  
For full consideration applications should be accompanied by a letter of interest, resume and three references. Review of applications will begin immediately.

 

Compensation for the position will be competitive and commensurate with qualifications and experience within the proper market range.

 

The University offers a comprehensive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits and much more. Additionally, Tennessee residents do not pay a state income tax. For more information on the University of Tennessee’s benefits, visit https://hr.tennessee.edu/benefits/ 

 


Job
  Other Tech/Para-Professional 
Primary Location
  US-Tennessee-knoxville 
Organization
  Payroll 
Schedule
  Full-time 
Campus/Institute  University Administration 
Job Posting
  Mar 8, 2024, 9:01:21 AM 




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