Basic Needs Manager

Student Life

Full Time

76796BR

Job Summary

Under the supervision of the Executive Director of Student Involvement and Programs, the Basic Needs Manager has the functional responsibility for the coordination and implementation of student basic needs and food security efforts. The Manager oversees the operations at both Mission Bay and Parnassus for the Student Food Market, campus pantry, basic needs initiatives, and participates in campus wide and systemwide efforts to address student basic needs security. The Manager develops and maintains relationships with campus and community partners in an effort to provide comprehensive, cohesive services, information, and programs to UCSF students in the area of basic needs security. The Manager assists in supervising student staff and volunteers. The Manager provides support in planning, implementation, and evaluation of programs, training, and informational sessions in collaboration with campus and community partners and makes recommendations for new and existing programs.

The Basic Needs Manager serves as project manager for the UCSF Basic Needs Advisory Committee, ensuring effective communication, efficient coordination of efforts, and accountability reporting for the initiatives as described above. The Manager will also coordinate calls, emails, and referrals regarding students experiencing basic needs distress, with particular attention to housing and food insecurity.
The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

Student Life is a campus-wide student resource, supporting student initiatives, encouraging involvement in campus life, and serving as a primary liaison to students. Student Life supports student success through various programs and services that include Basic Needs for Students, First Generation Support Services, Guardian Scholars, Student Disability Services, Veteran and Military Support Services, and student involvement, etc.

We are a community resource offering friendly services, building partnerships, and enhancing the campus experience. We bring existing University programs and services to students and develop diverse and innovative programs and activities that enhance the quality of student life.

Required Qualifications

• Bachelor’s degree in related area and / or equivalent experience / training
• 3-5 years of relevant progressive experience
• Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills
• Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines
• Ability to use discretion and maintain confidentiality
• Strong skills in short-term planning, analysis, problem-solving, and customer service
• Multicultural competencies: ability to work with diverse populations       
• Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance
• Ability to multi-task with demanding timeframes.             
• Strong communication and interpersonal skills to 1) communicate effectively with all levels of staff and influence, verbally, nonverbally, and in writing, and 2) communicate complicated information in a clear and concise manner.
• Knowledge of student security and privacy requirements including FERPA (Family Educational Rights and Privacy Act)               

Preferred Qualifications

• Master’s degree in related area and/or equivalent experience/training
• Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees
• Advanced data collection, analysis, and reporting skills, as well as implementation of data collection and data reporting systems
• Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and / or personnel management
• Solid knowledge of common University-specific computer application programs

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

007377 ADMIN OFCR 3

Job Category

Administrative Support, Professional (Non-Clinical)

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Location

Mission Bay (SF), Parnassus Heights (SF)

Additional Shift Details

Monday - Friday; 9AM - 6PM PST, some evenings and weekends required