Basic Needs Case Manager (Student Services Professional III)

Apply now Job no:534623
Work type:Staff
Location:Chico
Categories:Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services
Position Description

Our Commitment to Equity, Diversity, and Inclusion:

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.

Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Job/Department Summary:

Under general direction of the Basic Needs Director the Basic Needs Case Manager is a position within Basic Needs, in the Division of Student Affairs. The case manager works with students that are experiencing low food and housing security and the complex student situations that surround the lack of basic needs and poverty. Examples of student poverty include, but are not limited to, basic needs insecurity, malnutrition, homelessness, displacement, student behavioral conflicts, physical and mental health issues, high risk behaviors and escalating financial crisis, all primary barriers to academic retention and success.
This position is highly collaborative and plays an active role in non-clinical student case management, developing and implementing a formal case management system, state and federal grant distribution, data collection and development of future programming and funding sources. This position also oversees the development and distribution of a $2.61 million College-Focused Rapid Re-housing Grant administered through the Chancellors office to address student homelessness. This position supports students who are experiencing poverty or displacement and connects them to the appropriate basic needs service.
The Basic Needs Case Manager actively engages students through the Hungry Wildcat Food Pantry and oversee the online application for assistance on a daily basis to establish a working caseload. The case manager does not provide therapy; rather, the case manager will help provide food and housing services and facilitate a student's access to, and appropriate utilization of, University and/or community services while coaching students toward life balanced stability and self-sufficiency. This position reports directly to the Basic Needs Administrator and works collaboratively with other staff members, as well as other on- and off-campus colleagues and partners, including the supervision of contracted off-campus community housing case managers. The Basic Needs Case Manager actively oversee community housing and social service agency relations in support students with low food and housing security, many coming from traditionally underserved populations. This position supervises student staff and provides support with limited supervision.

Required Education and Experience:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
AND
Three years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.

*A Master’s degree in a job-related field may be substituted for one year of the professional experience.
Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for year basis.

Preferences:

Preference may be given to applicants with the following as they may be considered specialized skills: 

• Bilingual.
• Master’s degree in social work, counseling, psychology, applied behavioral science, or related field. 5 Years of experience may substitute for master’s degree.
• Demonstrated skills in any number of student support areas, such as but not limited to: advising and counseling work, public health outreach, student services, community housing, food insecurity, and/or homelessness.
• Professional presence and proven track record in the development of student services, community partnerships, grant and philanthropic development.
• Familiarity with student intake and referral processes and typical campus and community resources.
• Working knowledge of public health systems, student basic needs best practices and mental health protocols.
• Experience providing consultation to university faculty, staff, and administration.
• Experience working with applicable data systems and ability to facilitate research.
• Grant management and data tracking processes.
• Case management experience.

Time Base: Full-time

Pay Plan: 12/12

Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm. 

CSU Classification Salary Range:  $60,300 - $85,908 per year. 

Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).

CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance).  For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf

Additional Information:

California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.

The person holding this position is considered a “Limited Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment.

About Chico State:

Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. 

The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus.  We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.

The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

Advertised:January 04, 2024 (9:00 AM) Pacific Standard Time
Applications close:January 18, 2024 (11:55 PM) Pacific Standard Time