AUDIOLOGY ASSISTANT (FULL-TIME, DAYS)

UW MEDICAL CENTER - Otolaryngology/Head/Neck Surgery has an outstanding opportunity for a AUDIOLOGY ASSISTANT.

WORK SCHEDULE
- FULL-TIME; 40 hours per week
- Day Shift

POSITION HIGHLIGHTS
Performs a broad range of tasks in support of the operation of the Audiology Program, to include administrative and clinical functions. The position also provides direct patient care within a defined scope and under the supervision of a licensed audiologist.

DEPARTMENT DESCRIPTION
UW Medicine Rehabilitation - Our multidisciplinary team is centered around compassion and innovation.  We work closely with many types of specialists to give each patient the best possible path to recovery. Our passion and dedication to our purpose has allowed us to be recognized by the U.S. News & World Report as one of the top rehabilitation programs in the nation. Become part of our team and join our mission to make life healthier for everyone in our community!

PRIMARY JOB RESPONSIBILITIES
Clerical Duties
Performs clerical/clinical duties related to preparation and management of patient appointments in the audiology program:
• Monitors, revises, and troubleshoots provider daily schedules to maximize patient appointment access
• Schedules / reschedules patient appointments; provides patient reminders for specific populations
• Registers, verifies insurance, and obtains benefit information for hearing related services and products.
• Reviews, reports, and responds to patient communications through various means (phone, email, EMR applications)

Patient Care
Provides direct assistive patient care within designated scope during and after appointments:
• Prepares rooms for procedures and services to be performed; assures supplies specific to visit are set up according to protocol; may perform, earmold impressions.
• Greets, rooms, and prepares patients for scheduled diagnostic or therapeutic interventions.
• Performs non-diagnostic Otoscopy
• Documents medical history and performs chart review; assists patients completing questionnaire medical forms; distributes and facilitates completion of post treatment efficacy surveys
• Provides education and instructions for routine patient performed tasks for amplification devices and auditory implants; demonstrates assistive listening and alerting devices.
• Assists audiologists performing diagnostic and therapeutic procedures.

Workflow Support
Performs technical tasks supporting daily operations and increased efficiency of program and audiology providers:
• Performs safety /maintenance checks of supplies and audiologic equipment.
• Performs basic visual check and if necessary, cleans hearing aids, implants, and other amplification devices; troubleshoots issues and may perform minor adjustments/repairs to hearing aids, earmolds, etc., as directed by audiologist or established protocol
• Performs electroacoustic analysis of hearing aids and other amplification devices.

Audiology Record Maintenance
Maintains required documents and records pertaining to audiology programs:
• Manages orders for devices and repairs; maintains records re product status (new/repair/return/etc.)
• Manages packaging, shipping, and receipt of earmolds, new/replacement/return amplification devices
• Maintains business charts specific to type of technology for manufacturer/product documents, invoices, device related actions (orders, etc.), or to meet regulatory/compliance requirements.

General Duties
Maintains environment for delivery of safe and effective clinical care:
• Maintains inventory of daily supplies for equipment, examinations, earmold impressions, etc.
• Orders and restocks routine and ad hoc supplies in rooms and audiometric sound booths, includes battery management.
• Adheres to Infection Prevention polices to clean instrumentation, equipment, rooms, and patient devices
• Maintains clean, disinfected, and sterilized (if appropriate) instrumentation, work surfaces, waiting areas
• Participates in departmental and organizational QA initiatives for patient safety, etc. 

REQUIRED QUALIFICATIONS
- High School graduation or equivalent AND one year of experience in a health care setting
AND
- Completion of audiology technical training program within six months of employment
OR
- Equivalent education/experience.

ABOUT UW MEDICAL CENTER-MONTLAKE
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.

<a?href>Excellence. Exploration. Education./b> Become part of our team. Join our mission to make life healthier for everyone in our community.

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.