Athletics Ticket Office Student Assistant - IE

James Madison University, United States

Updated: 2 months ago
Location: Harrisonburg, VIRGINIA
Job Type: PartTime
Deadline: ;

Position Details
Position Information


Working Title Athletics Ticket Office Student Assistant - IE
Posting Number J1991
Position Type Institutional Employment
Position Status Part Time
College/Division Intercollegiate Athletics
Department 300056 - Ticket Office
Pay Rate Hourly
Specify Range or Amount $11.00

Position Summary Information


General Information
The JMU Athletics Department is seeking Athletic Ticket Office Student Assistants for the 2022-2023 academic year. Average work hours will range from 6-15 hours a week, Monday through Friday, including nights and weekends depending on events. Students will be required to work all home football games and majority of home men’s and women’s basketball games. Hours are flexible to accommodate student’s schedule. This position will work out of the Atlantic Union Bank Center.
Duties and Responsibilities
Duties include but are not limited to:
  • Providing exceptional customer service to the general public, Athletic Department employees and other guests of the Athletics Department
  • Processing phone, window and game-day event sales
  • Balancing the end-of-day cash drawer; assisting with game settlement and reconciliations
  • Facilitate pass gate operations including player pass, complimentary admission, visiting team, will call, etc.
  • Assisting with crowd control, ticket seller support and general operation as needed
Qualifications
Preference will be given to applicants that are proficient with Microsoft Office, especially Excel; previous experience with database software; as well as previous experience with cash handling and working under pressure. Applicants should also have the ability to successfully work with a wide variety of people and exemplify good interpersonal, organizational, and communication skills. Students will be required to work all home football games.
Conditions of Employment

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

Posting Detail Information


Posting Date 06/21/2022
Beginning Review Date 06/27/2022
Closing Date
Open Until Filled Yes
Proposed Starting Date 08/24/2022
EEO Statement

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.
Reasonable Accommodation Request

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or [email protected] . You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.
Annual Security and Annual Fire Safety Report http://www.jmu.edu/publicsafety/clerycompliance/righttoknow.shtml
Minimum Reference(s) Required 3
Quick Link for Direct Access to Posting https://joblink.jmu.edu/postings/12224
Additional Posting Information

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