Associate Vice President, Innovation & IT Services - University Information Services - Georgetown University

Details

Posted: 27-Mar-24

Location: Washington, D.C.

Type: Full-time

Salary: Open

Categories:

Executive
Provost/Vice President

Internal Number: 5133390

Associate Vice President, Innovation & IT Services - University Information Services - Georgetown University
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Requirements
Associate Vice President, Innovation & IT Services - University Information Services - Georgetown University
Job Overview
Georgetown University is seeking a dynamic and experienced professional to join our Information Technology team as the Associate Vice President for Innovation & IT Services within University Information Services .
They will play a crucial role in providing strategic leadership and oversight in the areas of technology innovation, customer service, initiative implementation, research support, and UIS talent deployment to further the organization's vision of being Georgetown's trusted technology partner that drives our community's success.
They also will collaborate with senior leadership, UIS staff, and key campus stakeholders to ensure the effective delivery of technology solutions and services that align with the University's mission and goals.
And they will embody the Jesuit Value of being a person for others and will strive to improve our campus, local, and higher education community.
Key Responsibilities
Innovation and Technology Strategy

• Lead the development and execution of an innovation strategy to enhance technology solutions across the university.
• Collaborate with academic and administrative units to identify and leverage emerging technologies that support the university's mission.
• Collaborate with academic and administrative leaders to identify opportunities for leveraging technology to enhance teaching, learning, and research.
• Foster a culture of innovation and continuous improvement within UIS.
• Partner with UIS and Departmental Leadership on strategic planning, identifying new IT initiatives, and establishing priorities with clear measures and ROI
• Maintain the UIS IT project and services portfolio and determine the optimal resource mix and schedule to achieve The University's mission and objectives

Customer Service

• Establishing and maintaining partnerships with University schools and departments to develop technology solutions that support university initiatives.
• Oversee and enhance customer service initiatives, ensuring a positive and responsive experience for all users.
• Enhance the organizational structure to ensure that all university schools, departments and divisions have clear strategic and tactical service support partners.
• Develop and implement service level agreements (SLAs) to measure and improve customer satisfaction.
• Collaborate with cross-functional teams to address and resolve complex technical issues.
• Continuously improve IT delivery and customer service by championing IT management frameworks like ITIL (change, incident, problem) and architecture concepts, systems development methods (Agile vs Waterfall) and Project Management processes and tools, and IT best practices in general.

Project Management

• Lead the planning, execution, and delivery of IT projects, ensuring alignment with the university's strategic goals.
• Develop and maintain project management methodologies, tools, and best practices.
• Enhance the division's portfolio management process by establishing efficient and transparent methods for intake, scope development, resource estimating, prioritization, and communication of requests for support.
• Collaborate across the university in the planning and execution of IT projects with a focus on managing customer expectations, risk, change, problems and communications, and ensure that project scope, budget, schedules and resources are managed within agreed limits

Research Support

• Provide strategic leadership in the development and implementation of technology solutions that support research initiatives across various disciplines.
• Collaborate with researchers, faculty, and staff to understand technology needs and ensure UIS services align with research objectives.
• Stay informed about technological advancements in the academic research landscape and propose relevant initiatives.

UIS Talent Deployment

• Strategically access and deploy UIS talent to support various university initiatives and projects.
• Collaborate with UIS executive team and department leaders to identify and address talent needs within UIS.
• Assist in the development and implementation of professional development initiatives to enhance the skills and capabilities of UIS staff.

Work Interactions and Work Mode Designation
Reporting directly to the University Chief Information Officer, the Associate Vice President for Innovation and IT Services is a key member of the UIS executive team and works closely with a team of other Assistant Vice Presidents to set the vision, standards, and direction of the technology roadmap at Georgetown University.
As well, they supervise multiple director or above level positions that provide leadership and management over the critical departmental areas of research support, customer service, project management, and UIS talent deployment.
This position has been designated as Telework. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation .
Requirements and Qualifications

• Bachelor's degree - preference for a Master's degree in Information Technology, Computer Science, Business Administration, or a related field
• 12 or more years of progressively responsible leadership in technology or a related sector
• Proven leadership experience in driving innovation, research support, and project management in a higher education or similarly complex environment
• Strong interpersonal and communication skills, with the ability to collaborate effectively with diverse stakeholders
• Demonstrated success in leading and managing high-performing teams

Preferred Qualifications

• Project Management Professional (PMP) or similar certification
• Extensive, progressive leadership experience in driving innovation, research support, and project management in a higher education or similarly complex decentralized environment

The expected pay range for this position is $135,188 to $264,292 per annum.
Current Georgetown Employees:
If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected] .
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website .
EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website .
To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/2115-Wisconsin-Ave-3rd-Floor/Associate-Vice-President--Innovation---IT-Services---University-Information-Services---Georgetown-University_JR17465
Copyright 2022 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency jeid-2b3f0225f0077e4f9b7530a7e2be6b68

Create a Job Alert for Similar Jobs
About Georgetown University
Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University. Georgetown is one of the world's leading academic and research institutions, offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world.
Connections working at Georgetown University
More Jobs from This Employer
https://main.hercjobs.org/jobs/19923037/associate-vice-president-innovation-it-services-university-information-services-georgetown-university
Return to Search Results