Associate Executive Director, Facilities Management

University of Utah Health is seeking a new Associate Executive Director (AED) of Facilities Management!

 

Reporting to the the Executive Director of Service Lines, Ancillary and Support Services, the Associate Executive Director (AED) will lead the departments of Facilities Operations, Facilities Development, Sustainability, Design and Construction Management.

 

This position will assist the COO and Executive Director of Service Lines, Ancillary and Support Services in executive level management of resources, strategic facilities planning and will facilitate meaningful outcomes. Develops and implements the organization’s plan for providing state of the art clinical and non clinical facilities. Participates with Ambulatory leadership and clinical teams in planning, promoting and conducting ambulatory quality assessment and performance improvement projects.

 

The Associate Executive Director maintains oversight for Hospitals and Clinics within our health system. System-wide facility oversight responsibilities for the Associate Executive Director (AED) include:

• Facility Development: The AED of Facilities will assist the AED over Planning & Operations in planning new space and renovations, to include long range master planning. The AED will engage with architects, engineers, and contractors to evaluate, program, design, and construct new or renovated spaces and infrastructure. Also monitor expenses and manage the process of developing system-wide standards for space, furniture, and equipment.
• Facility Operations: The AED has overall accountability for plant operations, capital budgets, and staff management. They will initiate and when needed, drive the facilities department to meet the evolving needs of the system, and current best practices.
• Functions under the direction and in support of the Executive Director of Service Lines, Ancillary and Support Services, and oversees the direction and management for facilities planning, oversees building projects and projects for each area in the system.

The Associate Executive Director, Facilities Management is responsible for implementing the strategic programming objectives of the system, by incorporating them into the long-range planning process for facilities, equipment, construction, environmental & social sustainability, and other capital resources needed to support new programs and initiatives. The Associate Executive Director will drive system resources to optimize the forecasting, planning, evaluation, prioritization, acquisition, and successful utilization of new and renovated facilities, space, and non-medical equipment, including appropriateness, availability, cleanliness, safety, cost effectiveness, proper use, and function.

 

Qualified applicants must have completed or exceed the following minimum requirements:

• Master's degree in Business Administration, Engineering, Construction Management, or a related field, and seven (7) years of progressively more responsible leadership experience, or the equivalency

OR

• Bachelor's degree in Engineering, Construction Management, or a related field, and eleven (11) years of progressively more responsible leadership experience, or the equivalency.

Preferred Qualifications

• Certified Healthcare Facility Manager (CHFM)
• Certified Healthcare Constructor (CHC)
• OSHA 30 Certification
• Experience leading teams in a large, matrixed health care setting

 

Corporate Overview: University of Utah Health Hospitals and Clinics is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members. University of Utah Health Hospitals and Clinics is nationally ranked and recognized for our academic research, quality standards and overall patient experience. In addition to our clinical delivery system, we have a School of Medicine, School of Dentistry, College of Nursing, College of Pharmacy, and College of Health providing education and training for over 1,250 providers annually. We have over 2 million patient visits annually and research grants exceeding $350 million.

 

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

Job Specific Responsibilities and Accountabilities

• Oversees day to day facilities and engineering operations for the system.
• Ennsures responsible management and use of company resources, during the development and management of facilities-related budgets, pricing procurement, contract development, and oversight of outsourced contractors.
• Creates community preventive maintenance/facilities procedures while considering risk initiatives.
• Maintains a mission-driven perspective when considering facilities initiatives. Aligns facilities initiatives with the needs of patient care and vendors.
• Drives environmentally sustainable choices and strategies across all facilities operations. Leads and promotes efforts to achieve greater energy efficiencies in all facilities operations, and develops strategies to obtain the greatest economies in energy purchases.
• Cultivates effective relationships with both internal and external stakeholders, patients and service providers. Serves as the lead for complex inquiries and complaints related to our facilities and new construction projects.
• Leads the development of capital project planning in accordance with the company’s strategic plan.
• Provides critical input into the strategic and long-range master planning of the buildings and grounds.
• Responsible to create a culture of collaboration develops relationships across the organization and community.
• Promote the principles of high reliability to enable and sustain a culture of safety, organizational learning, and performance improvement.
• Maintains operational compliance with legal, regulatory and recommended standards of governing bodies
• Assigns and reviews annual goals and strategic goals; provides work instruction (on the job or formal training), coaching, mentoring and development to leaders. Evaluates performance of leaders, providing continuous feedback and maintaining succession plans. Manages discipline and performance issues; hires and fires leaders. Reviews and approves resource plans for areas of responsibility within operation.
• Serves as a highly visible leader and role model in fostering and advancing the organization's culture, mission and goals.
• Develops and promotes effective working relations and works effectively with other departments to facilitate achievement of goals and objectives.
• Establishes and maintains effective communications and collaboration with administrators, Medical Directors and physicians, staff and other hospital personnel.

Talent Management

• Hiring, training, developing, and communicating with staff.

Financial Management

• Responsible for developing, monitoring and achieving budget goals.
• Manages labor and non-labor expenses to budget or flex budget.
• Manages revenue to budget to maximize potential revenue.

EPE/Service

• Responsible for patient satisfaction scores within assigned area(s).
• Responsible for upholding PROMISE standards of direct reports and team members.
• Embraces the concept of change and leads staff through the change process as evidenced by adoption of new behaviors and/or processes.

Quality

• Manages and promotes continuous process improvements in assigned area(s).
• Ensures excellence in outcomes for all quality, safety, patient experience metrics and regulatory requirements.
• Leads and builds the capacity of the staff and interdisciplinary team(s) for excellence in all aspects of their performance and outcomes.
• Expert in change management, innovation and systems thinking and planning.

Performance Management

• Responsible to provide staff feedback on performance, including on-time appraisals and coaching.
• Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner.

Building Relationships

• Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization.
• Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate.

Knowledge / Skills / Abilities

• Ability to perform the essential functions of the job as outlined above.

• Demonstrated leadership, human relations, and effective communication skills.

• Ability to determine the appropriate staff mixes to support patient and customer needs.

• Knowledge of hospital business operations and demonstrated strategic planning skills.

• Knowledge of budgeting practices, reporting analysis, and forecasting.

• Expert in change management, innovation and systems thinking and planning.

• Inspires and achieves outcomes in staff learning through formal/informal teaching methods.

• Expertise in building high functioning teams and processes that lead to teamwork.

Qualifications
Required

One of the following:

• Master's degree in Business Administration, Engineering, Construction Management, or a related field, and seven (7) years of progressively more responsible leadership experience, or the equivalency

OR

• Bachelor's degree in Engineering, Construction Management, or a related field, and eleven (11) years of progressively more responsible leadership experience, or the equivalency.

Depending upon department of hire, a valid, State of Utah Driver's License may be required.

Preferred

• Certified Healthcare Facility Manager (CHFM)
• Certified Healthcare Constructor (CHC)
• OSHA 30 Certification

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may require lifting, carrying, pushing, pulling, or otherwise moving objects and may move equipment or supplies.

Carrying, Color Determination, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking