Associate Director of Student Experience, Research, and Assessment

Gonzaga University, United States

Updated: 12 months ago
Location: Spokane, WASHINGTON
Deadline: ;

First Section


Who We Are
At Gonzaga we don’t just state our mission. We live it every day as a Catholic, Jesuit, and humanistic University. It is the reason we exist and the foundation for our purpose: educating students for lives of leadership and service. From students to faculty and staff members, everyone here knows what we stand for – and they know how valuable our mission is to the success of our institution.
Our diverse selection of benefits is part of Gonzaga’s commitment to care for and meet the needs of our employees and their families. The University provides full-time employees in their first year: a PPO Medical plan administered by Premera Blue Cross, employer-paid dental programs through Delta Dental, vision coverage through VSP, employer-paid Life Insurance, and optional employee-paid Life Insurance through Lincoln Financial, TIAA 403(b) Retirement plan including free onsite financial planning and advising, Employee Assistance Program through Supportlinc, Zagfit Wellness program with access to GU’s onsite fitness center and Spokane Transit Authority (STA) bus passes. Additionally, full-time (40 hours per week) staff employees accrue 4 hours of sick time per pay period (pro-rated for less than 40 hours/week), vacation time starting at 5 hours per pay period (pro-rated for less than 40 hours/week) and 17 paid holidays. Additional benefits such as Long Term Disability and Tuition Waivers are available after the first year of employment.
For more information, click here .
Position Title Associate Director of Student Experience, Research, and Assessment
Posting Number S1950P
Department Office of Provost & Senior VP
Work Schedule
Standard office hours, occasional evenings and weekends
Employment Status Regular
Temporary or Fixed-Term Assignment End Date
Hours per Week 40
Months per Year 12
Job Purpose
Gonzaga University is committed to developing the whole student through an Integrative Jesuit Educational experience. In addition to academic courses, this means providing enriching learning opportunities guided by student learning outcomes aligned with Gonzaga’s baccalaureate goals grounded in knowledge of liberal and humanistic learning, intellectual and practical skills, habits of mind and heart, and thoughtful, evolving spirituality.
Target Salary
Minimum Salary 62557
Salary Midpoint 73596
Maximum Salary 84635


Essential Functions


Essential Function Category Title Assessment, Accreditation & Program Review
% of time for section 50%
Function Details
  • The Associate Director is responsible for coordinating assessment, research, and evaluation.
  • Coordinates program review process, assisting departments as needed.
  • Provides consultation, training, and assistant to staff to design assessments and conduct action research.
  • Leads and coordinates student outcomes assessment of co-curricular learning experiences.
  • Implements assessment activities to comply with current Northwest Commission on Colleges and Universities (NWCCU) accreditation requirements accreditation requirements.
  • Curates a clearinghouse of current tools, practical examples, and literature on research and assessment in higher education.
  • Analyzes and interprets assessment results, including open-ended survey responses, for review and action by administration, faculty, and other stakeholders
Essential Function Category Title Action Oriented Research
% of time for section 50%
Function Details
  • Conducts research on issues where analysis of situations or data requires an in-depth evaluation of variable factors.
  • Researches a variety of student-related topics in support of the work of the Vice Provost and Associate Provost, using the appropriate advanced statistical techniques and qualitative data methods.
  • Provides high-level analysis on issues impacting students and their experiences at Gonzaga, and analyzes and summarizes data for presentation to campus, system-wide, and community partners.
  • Summarizes research findings and prepares detailed reports including discussion of results and recommendations for using the results to improve programs and/or student learning. Identifies opportunities, provides coordination for grants and award applications as assigned.
  • Responds to research instruments from other organizations such as national associations and other institutions of higher education with an interest in the co-curricular lives of students, as well as student learning outcome processes.


Other Functions


Other Functions


University Competencies


University Work Values
Promoting Excellence in Academic Endeavors and Professional Practice
• Fostering intellectual depth, competence, reflection, and creativity in pursuing exemplary, rather than satisfactory, outcomes
Sharing Responsibility for Mission Identity and Leadership
• Making a personal commitment to learn about Gonzaga’s mission, discovering ways to contribute individually and collaboratively to our distinctive learning and research community
Affirming a Commitment to Human Dignity
• Engaging one another with profound respect, professionalism, and cura personalis while supporting one another’s continued learning, development, and maximizing of potential
Advancing a Culture of Inclusiveness
• Developing cultural fluencies and global awarenesses, and practicing habits that enable us to value, recruit, and support community members from historically underrepresented backgrounds
Caring for Our Common Home and Integral Ecology
• Growing ecological awareness of and respect for the interconnectedness of human and non-human life, and the need to develop and practice habits that are mutually beneficial to all life
Cultivating Individual and Community Accountability
• Demonstrating mutual commitment to our shared project by holding ourselves and others responsible for actions, expecting appropriate behavior, and aligning activities with ethical and professional standards


Qualifications/Knowledge Required/Years Experience Required


Degree Required Bachelor's Degree
Certifications and/or Licensures required
n/a
Knowledge Required Specialist Knowledge in field
Years Experience Required 3-4.99 years
Minimum Qualifications
  • Bachelor’s degree in related area and/or equivalent experience/training
  • 3-5 years of experience in research, programs, project, or resource management
  • Understanding of organizational rules and regulations
  • Advanced active listening, critical thinking, good interpersonal skills, and ability to multi-task
  • Ability to plan, create, program, and manage complex data resources. Familiarity with research techniques and analytical software for quantitative (e.g., Stata, SAS, SPPS) and qualitative data (e.g., ATLAS.ti, NVivo).
  • Working knowledge of social science research and demonstrated ability to write clear, cogent, factually accurate research reports and summaries and to edit the work of others to the same standard.
  • Familiarity and experience with conducting literature reviews and evaluating the quality and significance of social science literature.
  • Ability to read and synthesize scholarly literature and to write articles and summaries on varied research topics.
  • Knowledge of organizational principles and procedures involved in handling sensitive data (i.e., Family Educational Rights and Privacy Act, or FERPA)
  • Ability to provide good judgment and decision-making, problem solving
  • Excellent analytical, organizational, interpersonal, and professional communication skills to collaborate with university faculty, administrators, staff, and students and externally
  • Skill in negotiating, exchanging ideas, information, and opinions with others to arrive jointly at decisions, conclusions, and solutions
  • Demonstrated experience in conducting workshops and developing training materials
  • Advanced ability to present complex findings and recommendations in a clear concise manner verbally and in writing
Desired Qualifications
  • A master’s degree preferred
  • Knowledge of higher education trends and issues, including student access and equity, disparate impacts, college student success and completion rates
  • Knowledge of Gonzaga University Policies and Procedures
  • Knowledge of mixed method higher education research practices
  • Understands big data and analysis
  • Expert in studying college students
  • Has conducted longitudinal trend analysis
Physical / Environmental Qualifications
  • Remain in a stationary position 70% of the time
  • Ability to prep for and attend meetings and events across campus in various weather conditions
  • Wrist and hand movement related to computer work
  • Bend, stoop, kneel, stretch and reach
  • Pick-up, carry and move items up to 25 lbs.


Posting Detail Information


Open Date 02/28/2023
Close Date
Open Until Filled Yes
Application Review Begins On 03/14/2023
Special Instructions to Applicants
EEO Statement
Gonzaga University is a Jesuit, Catholic, humanistic institution, and is therefore interested in candidates who will contribute to its distinctive mission. Gonzaga University is a committed EEO/AA employer and diversity candidates are encouraged to apply. All qualified applicants will receive consideration for employment without regard to their disability status and/or protected veteran status. Applicants with disabilities needing reasonable accommodations to complete the application or hiring process should contact Human Resources (509) 313-5996.
Clery Statement
Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics
The safety of all members of the campus community is of vital concern to Gonzaga University. Information regarding crime prevention advice, the law enforcement authority of Campus Security, policies concerning the reporting of any crimes which occurred on the campus (and other specified locations), other security and safety-related policies, as well as the crime statistics for the most recent 3-year period may be found in the Campus Safety and Security Guide and Annual Fire Safety Report. The Gonzaga-In-Florence Safety & Security Guide is also available.
A copy of the report can be found online at www.Gonzaga.edu/Clery . A paper copy of the Campus Safety & Security Guide and Annual Fire Safety Report or the Gonzaga-In-Florence Safety & Security Guide may be obtained by contacting the Student Development Office on main campus, College Hall 120. The Florence Guide may also be obtained on the Florence campus in room 105.

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