Associate Director of Instructional Technology Services, Office of Information Technology [R0128310]

The University of Nevada, Las Vegas invites applications for Associate Director of Instructional Technology Services, Office of Information Technology [R0128310].

PROFILE of the UNIVERSITY

Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 31,000 students and more than 3,900 faculty and staff. To date, UNLV has conferred more than 136,000 degrees, producing more than 120,000 alumni around the world. UNLV   is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine.  UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.

Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.

For more information, visit us online at:  http://www.unlv.edu

COMMITMENT to DIVERSITY

The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.

PROFILE of the DEPARTMENT/COLLEGE

The Office of Information Technology (OIT) provides leadership, support, training, and enterprise IT services that empower students, faculty, and staff. We are a dynamic group of almost 150 full-time administrative faculty and staff and 125 student and temporary employees with a passion for providing excellent customer service to our campus constituents. We value individuality and encourage our employees to be their geekiest selves. 

OIT employs only U.S. citizens or non-citizens lawfully authorized to work in the United States without visa sponsorship. Women, under-represented groups, individuals with disabilities, and veterans are encouraged to apply.

COMMITMENT to DIVERSITY of the DEPARTMENT/COLLEGE

We believe every person brings with them unique strengths, experiences, and perspectives and we value these differences. One of our best opportunities to deliver a workplace that is diverse, inclusive, and focused on equality is to hire candidates who share these values. 

The successful candidate for this position will be able to describe and demonstrate their commitment to diversity, equity, and inclusiveness as well as how they contribute to a respectful, positive workplace. 

ROLE of the POSITION

The Associate Director of Instructional Technology Services provides leadership and operational direction both within the Instructional Technology Services unit and in the Office of Information Technology (OIT) as a whole. The Associate Director supports the mission of the university by helping to set and advance OIT strategic goals that align with those of the institution. The Associate Director is responsible for making programmatic and financial decisions and leading strategic and tactical initiatives that address emerging campus needs. The Associate Director is expected to foster OIT values across the organization and create an environment of cooperation and collegiality within Instructional Technology Services (ITS), with other OIT units, and across the campus community.

The Instructional Technology Services unit includes classroom technology, student computer labs, and instructional technology management. The Associate Director is also responsible for oversight and management of ITS, managing ITS budget/finance issues, as well as ensuring operational processes are within accepted best practices and are in alignment with support requirements.

The Associate Director leads OIT instructional technology projects and takes ownership of collecting data, reporting metrics, and measuring success. The Associate Director is responsible for ensuring that members of ITS understand the overall structure and operation of OIT as a whole in order to contribute fully to the mission of the organization.

The Associate Director is expected to work with all UNLV units involved with instructional technology, particularly those that impact students and faculty through the provision of instructional technology services including learning space design, classroom technology, digital learning, learning management systems, technology-enhanced teaching facilities, and technology integration into the curriculum. Because support for instructional technology is distributed among several units within and outside of OIT, the ability to build strong relationships and partnerships based on cooperation and trust is an essential skill required for this job.

VACCINATION MANDATE POLICY

Per the Nevada System of Higher Education (NSHE) Emergency COVID-19 Employee Vaccination Policy, all NSHE employees must be vaccinated against COVID-19 or have an approved medical or religious waiver request.  All candidates for employment must have this information on file with Human Resources prior to their start date. Information about how the policy applies to new hires is now available on the COVID-19 Employee Vaccine Mandate webpage.  

MINIMUM QUALIFICATIONS

This position requires a master's degree from a regionally accredited college or university (doctorate preferred), and a minimum of 5 years of related professional experience and 5 years of related managerial experience. Experience in higher education is required. ITIL Foundations Certificate is preferred.

Candidates who have teaching experience are favored as the ability to relate and show empathy to the challenges of the teaching faculty brings credibility, insight, and the ability to be more effective in the role. Experience with event management is also preferred. Credentials must be obtained prior to the start of employment.

KNOWLEDGE

Required

• An understanding of the technologies and tools available that will help meet university instructional goals.

• Demonstrated experience and knowledge of best practices in project management, operations, and continuous service improvement.

SKILLS

Required

• Experience preparing and implementing mid-to long-range plans based on multiple sources of input that reflect the overall goals of the university, OIT, and the unit for which the position is responsible.

• Good organizational and interpersonal skills.

• Experience managing complex information technology services organizations within a university setting specifically complex educational technology ecosystems that intersect with student information systems, faculty information systems, and other technologies.

• A commitment to staff development and the skills necessary to provide mentoring and support for continuous career development.

• Experience as a manager or supervisor of technical professionals and projects within a technology environment.

• Experience evaluating and implementing new practices and technologies to improve an organization's overall programs and services.

• Excellent customer service skills as demonstrated by the ability to work directly with constituents and vendors to understand and resolve function and/or technical issues and concerns and meet customer needs.

• Experience as a manager or supervisor of instructional technology projects, preferably within a large research one public institution.

• Experience with classroom/audio visual technology, educational technologies (e.g., learning management systems, video hosting systems, web conferencing systems, student response systems, and maker spaces).

• Experience supporting digital learning technologies and their application to evidence-based instructional practices.

• Experience developing and maintaining vendor relationships to ensure purchase of appropriate products and services, reasonable prices, and excellent service and support.

ABILITIES

Required

• Demonstrated ability to work collaboratively and effectively with a wide range of individuals, including senior technical and non-technical leadership.

• The ability to plan and implement measures to ensure the unit is fully staffed with personnel that have the skills necessary to respond with solutions that support university and OIT goals.

• The ability to stay abreast of emerging technologies to keep the university as close to state-of-the-art as practical.

• The ability to be flexible, provide realistic resource requirements, develop methods for prioritizing ever-changing needs, create measurable objectives, and be accountable.

• The ability to manage fiscal resources both individually and in collaboration with members of a leadership team.

• The ability to prioritize multiple requests for services from a broad constituent base including Vice Presidents, Deans, and Directors of major administrative units (e.g., Academics, Finance, Human Resources, Student Affairs, Facilities).

• Demonstrated ability to communicate effectively orally and in writing with non-technical and technical audiences.

• The commitment and ability to communicate effectively within the unit, across the OIT organization, and with the campus community.

• The ability and willingness to promote and sustain awareness of the services offered by and responsibilities of all units with OIT.

• The ability to work with all UNLV units involved with instructional technology including the Library, the Faculty Center, Online Education, Educational Outreach, Student Services, Decision Support, and all schools, colleges, departments, and other units on campus.

• Evidence of leadership in providing quality customer service.

• A commitment to service as an organizational value and an ability to assist staff in reflecting the value of service in their day-to-day activities.

• Demonstrate a commitment to maintaining collegial relationships within OIT and with other units on campus.

SALARY RANGE

Salary competitive with those at similarly situated institutions.  The position is contingent upon funding with a minimum starting salary of $117,000.

APPLICATION DETAILS

Although this position will remain open until filled, a review of candidates' materials will begin on Monday, January 31, 2022, and best consideration will be given for materials submitted prior to that date. Materials should be addressed to Don Diener, Search Committee Chair, and are to be submitted online as we do not accept emailed materials. For assistance with the application process, please contact UNLV Human Resources at (702) 895-3504 or [email protected] .

SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES

UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number, R0128310, in the search box.

If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.

SAFETY AND SECURITY STATEMENT

UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.

EEO/AA STATEMENT

UNLV is an Equal Opportunity / Affirmative Action educator and employer committed to achieving excellence through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, sexual orientation, genetic information, gender identity, gender expression, or any other factor protected by anti-discrimination laws. The University of Nevada, Las Vegas employs only United States citizens and non-citizens lawfully authorized to work in the United States. Women, under-represented groups, individuals with disabilities, and veterans are encouraged to apply.

TITLE IX STATEMENT

UNLV does not discriminate in its employment practices or in its educational programs or activities, including admissions, on the basis of sex/gender pursuant to Title IX, or on the basis of any other legally protected category as is set forth in NSHE Handbook Title 4, Chapter 8, Section 13. Reports of discriminatory misconduct, questions regarding Title IX, and/or concerns about noncompliance with Title IX or any other anti-discrimination laws or policies should be directed to UNLV's Title IX Coordinator Michelle Sposito. The Title IX Coordinator can be reached through the online reporting form, by email at [email protected] , by phone at (702) 895-4055, by mail at 4505 S. Maryland Parkway, Box 451062, Las Vegas, NV, 89154-1062, or in person at Frank and Estella Beam Hall (BEH), Room 555.

JOB CATEGORY

Administrative Faculty

Required Attachment(s)

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.

UNLV is an Equal Opportunity / Affirmative Action educator and employer committed to achieving excellence through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, sexual orientation, genetic information, gender identity, gender expression, or any other factor protected by anti-discrimination laws. The University of Nevada, Las Vegas employs only United States citizens and non-citizens lawfully authorized to work in the United States. Women, under-represented groups, individuals with disabilities, and veterans are encouraged to apply.