Associate Director of Housing and Auxiliary Services

 

Creighton University is seeking to hire an Associate Director for Housing and Auxiliary Services.

 

This position serves as the university occupancy manager and is responsible for direction of all housing application processes, student room assignments and meal plan selection, providing leadership and support for summer camp and conference operations, and developing tools and systems to support these functions throughout the Division of Student Life.

 

The Associate Director for Housing and Auxiliary Services supervises and supports the Housing Assignments Coordinator and Administrative Assistant for Housing and Residential Life. Provides expertise for divisional revenue projections, tracking, analysis, and data management. Serves as administrator for divisional resources that support the functions of the areas reporting to the position. Is responsible for ensuring exceptional and efficient customer service of all clients of Creighton University in the capacities for which they interact with the Division of Student Life.

 

The Associate Director is responsible for crafting multiple year revenue models and is responsible for management and analysis of the university housing management system.  Leading and administering all key housing functions from new student applications, to returning student housing lottery. This position plays a critical leadership role within the division and department.

 

Qualifications

• Bachelor’s Degree in higher education, business or related field required. Master's degree in higher education, business, or related field strongly preferred.
• 5+ years of experience in residence life, housing administration, events management, or a related area.
• Knowledge of or experience with occupancy management or housing software (StarRez preferred). Ability to organize data, information and produce reports.

 

Knowledge, Skills, Abilities

• Strong interpersonal and hospitality skills with a strong commitment to student and guest satisfaction.
• Commitment to supporting the needs of students from underrepresented populations and building inclusive processes and procedures.
• Demonstrated ability to communicate effectively with individuals from diverse backgrounds.
• Diplomacy and demonstrated supervisory, leadership and staff development skills.
• Ability to prioritize and manage multiple tasks while accurately attending to details.
• Excellent organizational, written, and verbal communication skills required.
• Proficiency with Microsoft Excel tools, formulas and functions is desired.
• Must be able to collaborate with other departments including Enrollment Management, Student Accessibility Services, the schools & colleges, Registrar, Financial Aid, University Communications and Marketing, Athletics, Facilities Management, and Dining.
• Services, with the goal of effectively resolving issues and concerns.
• Marketing and communication skills to include review and writing of publications, contracts, website development, and other social media.
• Ability to work occasional evenings and weekends in support of major events.
• Commitment to the Catholic, Jesuit mission of Creighton University.

 

How to Apply

Applicants are encouraged to apply with a cover letter and up to date resume attached to the online application. If you have any questions submitting your application or materials, please don’t hesitate to contact [email protected]

 

At Creighton University, you are part of something big. Your skills and passions unite with thousands of faculty, staff and students inspired to change the world. Here, we offer meaningful work driven by a 475-year-old Jesuit tradition committed to social justice and serving others. Through this tradition, we push the boundaries on innovation. We pursue new knowledge for the betterment of society. We seek to improve our world through Catholic and Jesuit values. And it all starts with you.

 

 

Change the World From Here

 

AAP/EEO Statement 

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.

 

Disclosure Statement 

This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.