Associate Director of Engagement Operations, Medical Advancement - University Advancement

Position Summary
As an integral part of the Strategic Engagement team, and under the supervision of the Director of Engagement Operations, the Associate Director of Engagement Operations
supports efforts to establish and steward meaningful relationships with current and future donors through communication, including acknowledgments, reports, and programming. This position will also help maintain the database and fund accounts to ensure accuracy in data. The successful candidate will be an analytical thinker who can balance multiple projects and successfully manage and share data.

Job Description

Primary Duties & Responsibilities

• Assist with preparation of gift and tribute acknowledgment letters for the Dean, other leaders within the School of Medicine, faculty, and Medical Advancement gift officers. 
• Manage the annual stewardship process for scholarship profiles and reporting, including creating and sending student profiles to donors; creating and sending donor profiles to student recipients; and working with the medical alumni engagement team to plan and execute key scholarship events connecting donors and students. 
• Assist with coordinating and implementing required stewardship reporting processes for individual donors (or their representatives) who have established scholarships, professorships, research funds, award funds, or lecture funds, etc.
• Research and compile information to complete and maintain stewardship records in University Advancement database.
• Assist and follow up with special projects related to donor recognition, including but not limited to special publications, plaques, physical spaces (interior and exterior), and temporary projects.  
• Process daily acknowledgment reports for gift officers and staff in Medical Advancement, as well as weekly gift reports for Occupational Therapy, Physical Therapy, and the Program in Audiology & Communication Sciences.
• Perform other duties as assigned.

Preferred Qualifications

• Preference will be given to candidates who have experience in advancement or development, stewardship writing (including acknowledgment letters and donor reports).
• Strong knowledge and skill with a variety of software programs.
• Past experience working in an academic medical center would be an asset.
• Candidates must possess superior written and verbal communication skills.
• Demonstrate significant experience maintaining effective relationships with important constituencies. Superior organization skills and attention to detail are critical.
• Excellent verbal and written communication skills.
• Experience working with CRMs or other databases.
• Intellectual curiosity regarding fundraising, science, and medicine.
• Database and records management skills.
• Strong interpersonal skills, including the ability to communicate effectively with a wide range of individuals and constituencies within a diverse community.
• Ability to conduct research, gather data, analyze information, and prepare reports and other materials.
• Ability to exercise good judgment, demonstrate an understanding of ethics related to advancement activities, and use discretion in interactions with donors, prospects, volunteers, university leadership, and others.
• Ability to foster effective working relationships within a team environment.
• Ability to articulate the needs, interests, and accomplishments of the School of Medicine to a wide range of audiences.
• Ability to perform in an intellectually rigorous and complex environment, including the capacity to interact effectively with important constituencies.

Required Qualifications

• Bachelor’s degree.
• Minimum of three years of related experience.

Grade
G12

Salary Range
$57,300.00 - $97,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected]  or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.