Application instructions are located at the bottom of the page. Please apply directly through the University of Montana's career portal UM Jobs at https://umjobs.silkroad.com/ for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College. Do not apply through Indeed.com or use easy apply through Indeed.com*.
Only current UM Employees* are eligible.
*Open to all employee types including Temporary Staff and Student Employees.
The Financial Aid Office invites applications for an Associate Director to oversee compliance and processing initiatives and assist the director with planning, developing and administering financial aid operations.
Responsibilities include:
- Managing the compliance and processing team.
- Ensuring that UM is following Title IV rules and regulations.
- Training all incoming team members on compliance through the NAFSAA and FSA Coach platforms.
- Supervising and training the processing team employees in the division.
- Managing the priority processing list and all quality control reports to guarantee timely reviews.
- Advising students and parents about the process of applying for financial aid in small and large group settings.
- Assisting students with navigating SAP appeal process and presenting options when appeals are denied.
- Ensuring content on the office website is current and accurate and overseeing financial aid campaigns.
The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.
Position Details
- Position is full-time, 1.0 FTE, MUS Contract and includes a comprehensive and competitive benefits package including Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
- Salary for this position is $65,000-$75,000 per year commensurate with qualifications.
Required Qualifications
- Bachelor’s degree in student personnel, counseling, business or related field, or the equivalent combination of education and experience.
- Must have good mathematic or accounting skills and have great attention to detail.
- Strong communication skills and ability to have consistent interpersonal interactions with students, families, agency representatives, faculty and staff.
- Ability to work some evenings and weekends for various events and presentations.
- Ability to maintain confidentiality.
- Ability to adjust quickly to changing job demands and use multiple software/database applications.
- Knowledge of Title IV regulations pertaining to financial aid administration.
- Demonstrated ability in leadership and organizational skills.
- Ability to be granted access to federal aid databases, meaning cannot be in default on any federal loans.
Preferred Qualifications
- Master’s Degree in student personnel, counseling, business or related field.
- Supervisory experience.
- Experience in financial aid administration with a demonstrated progression of responsibility.
- Experience with Banner Financial Aid Module.
- Experience with BlackBaud Award Management (Academic Works).
About UM and the Financial Aid Office
The University of Montana is flagship, research-intensive R1 institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere.
We, the staff of the financial aid office, in order to support the educational goals of students, equitably distribute financial resources to an economically diverse population within the bounds of imposed regulations. We attempt to provide a depth of service corresponding to the needs of our community. We strive to build the reputation of the university by being courteous, knowledgeable and approachable to all. We endeavor to effectively use technology and continually seek to improve our communication and processes. We embrace each staff member’s strengths, creating a positive environment where we can all thrive.
Criminal Background Investigation is required prior to Offer of Employment.
In accordance with University policy, finalists for this position will be subject to criminal background investigations.
ADA/EOE/AA/Veteran's Preference.
Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.
References *References not listed on the application materials may be contacted; notice may be provided to the applicant.
Testing Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions.
Employment Eligibility. All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).
Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.
How to Apply
Priority Application Date: Wednesday, May 29, 2024 by 11:59 PM (Mountain Time)
Complete applications received by this date will be guaranteed consideration. To receive full consideration, candidates are required to submit all of the following materials.
Please submit the following application materials** via the UM Jobs portal and by clicking "New Resume/CV" button. Please do not apply through Indeed.com*.
- Letter of Interest – addressing the stated required skills for the position
- Detailed resume listing education and describing work experience
- Three (3) professional references - Names and contact information
*Applying through Indeed.com or easy apply through Indeed.com may result in submission of an incomplete application. Applications may be removed from full consideration if they are not complete with materials listed above under the "How to Apply" section. It is the responsibility of the applicant to ensure complete application materials are submitted and received by the date listed above.
**Please note: only five (5) attachments are allowed per application. Please combine documents accordingly.
Missoula, Montana, United States