Associate Director of Business Intelligence

05-Jan-2024

Harvard Medical School

64723BR

Position Description

The Associate Director of Business Intelligence (BI) reports to the Principal Data Architect and plays a central role in the analysis, design, development, governance, and performance tuning of BI Solutions at Harvard Medical School. This is both a management position and a technical leadership role on the Data Architecture team. This person will manage the BI Development Team as well as all servers and software used for BI Solutions.  The position has responsibility for the nightly load into our BI servers, and is responsible for rapid remediation of any issues that may arise.

Duties and Responsibilities:

• Lead the BI Development team.  Responsible for effective staff management, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environment
• Collaborate with the BI team to develop and enforce BI design standards and best practices.  
• Manage established partnerships with both internal and external stakeholders. Onboard new stakeholders.
• Advise and collaborate with more than 20 HMS stakeholder departments on Business Intelligence solutions. Our stakeholder list has been steadily growing over time.
• Share in-depth knowledge as a resource to staff and community.
• Function as a BI and Tableau subject matter expert.
• Responsible for all work related to BI Development and BI Operations, including Tableau Administration and Architecture.  
• Responsible for the proper and timely operation of all data flows into our BI Servers.
• Responsible for the security of our data, ensuring appropriate access to data based on an individual’s role.
• Act as primary contact with the various infrastructure teams that support our BI Servers:  DevOps, DBA, Windows Ops, Network, Security, and others. Collaborate with them on upgrades, patching, and server and software configurations.
• Measure and manage BI performance. Coordinate code reviews to improve quality and learn from each other. Assist team members with solution optimization.
• Assist with budget planning, monitoring, and vendor contracting as required.
• Collaborate with University-wide leadership to formulate processes, policies and procedures.
• Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct.

Basic Qualifications

• Minimum of seven years’ post-secondary education or relevant work experience
• Supervisory experience

Additional Qualifications and Skills

• Bachelor’s degree or relevant work experience
• Knowledge of information technology applications, processes, software and equipment
• Advanced Tableau development skills
• Advanced Tableau administration and architecture skills
• Advanced knowledge of BI technologies and development methods
• Advanced communication, technical and project management skills
• Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
• Must take a collaborative approach to team management
• Must have excellent presentation and communication skills

Certificates and Licenses

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Additional Information

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

The Harvard Medical School is not able to provide visa sponsorship for this position.

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Work Format Details

This position is based in Boston, but the work may be done primarily remote. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Information Technology

Department Office Location

USA - MA - Boston

Job Code

I1359M IT Data Architect Mgt V

Department

Information Technology

Union

00 - Non Union, Exempt or Temporary

Pre-Employment Screening

Criminal, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values

https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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