Job Title
Associate Director, Information TechnologyAgency
Texas A&M UniversityDepartment
Technology ServicesProposed Minimum Salary
Job Location
Job Type
Job Description
Glimpse of the Job and Opportunity to Contribute
The Associate Director, Information Technology is the conduit to ensure operational and service excellence for Transportation Services. Provide thought leadership on best practices and themes in the context of strategies and challenges with a goal of balancing client expectations and the best interests of the University. Taking a collaborative approach, plan, organize, staff, lead, and unify operations. Manage and coach a team of technical professionals ensuring professional development. Proactively manage incidents and client requests and develop, oversee, and lead services or projects to ensure client expectations are met or exceeded.
Salary: $120,000 - 130,000 annually
Qualifications
Bachelor’s degree in computer science or equivalent combination of education and experience AND Eight years of related Information Technology experience
A well-qualified candidate would also possess:
Knowledge of the maintenance and installation of computer and network equipment
Ability to multitask and work cooperatively with others
Ability to communicate clearly and effectively to ensure understanding
Ability to understand risks inherent in business models, craft alternative scenarios and communicates trade-offs and advantages
Knowledge of how to develop and share mental models that enable people to solve thorny problems and find new sources of relevant information
Skills in extrapolating business priorities and objectives, using them to set direction for active professional learning
Knowledge in how to use relationships to acquire objective coaching and to develop themselves
Responsibilities
Leadership and Personnel Management: Provide leadership for IT Staff and junior IT leaders. Oversee the recruitment, hiring, and supervision of large and/or multiple teams staffed with IT team leaders/managers, multi-disciplined and/or more senior technical staff, and support staff. Oversee that enforce ethical, regulatory, and performance standards. Oversee and manage personnel issues.
Strategic Planning: Share authority and accountability for setting, directing, and implementing strategy.
Operations Management: Oversee, design, and control the process/es for supporting the delivery of strategic information technology services. Monitor and analyze operational metrics. Implement continuous improvement methodologies to include corrective actions, as needed.
Customer/Vendor Relations: Maintain, establish, and develop new strategic partnerships with executive management, stakeholders, customers, and vendors.
Policy: Participate in the development of IT policy and procedures for a specialized university IT department/unit to ensure information security, and IT architecture are in compliance with all applicable regulatory requirements. Collaborate with other IT executive leaders to formulate effective IT policies and procedures.
Project Management: Manage key portions of the departmental IT project portfolio.
Documentation: Oversee operational documentation and reporting procedures.
Advanced Enterprise-Level Technical Support: Provide advanced enterprise-level technical support.
Professional Development: Participate in training and professional development sessions.
Why Texas A&M University?
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
Health , dental , vision , life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
12-15 days of annual paid holidays
Eight hours of paid sick leave and at least eight hours of paid vacation each month
Automatically enrollment in the Teacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to free LinkedIn Learning training and webinars
Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee
For additional information on benefits Click here
Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
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