Associate Director Graduate Masters Program - College of Business

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

The Associate Director for Student Services plays a pivotal role in ensuring the success and well-being of students enrolled in our specialized master's program (MSM, MSLSCM, MSMIS, MSHIA). This position combines administrative expertise, mentorship, and strategic planning to enhance the overall student experience. The Associate Director collaborates closely with the director, students, faculty, and staff to create a supportive and enriching academic environment.

• Plans, implements, and monitors student services associated with the specialized programs, handling admission, registration, graduation, scheduling, study abroad, orientation, and special events.
• Coordinates all instructional delivery sites and ensure students meet necessary requirements.
• Conducts annual assessments of the programs, addressing weaknesses in collaboration with the Program Director, Faculty Director and Graduate School Dean or Associate Dean.
• Directs and manages administrative and professional staff.
• Oversees the course schedules in consultation with the (MSM, MSLSCM, MSMIS, MSHIA). Faculty Director, Department Chairperson and Program Director.
• Prepare and manage budgets for the specialized programs, conducting end-of-year financial analyses and ensuring accuracy in procurement and accounting functions.
• Overseeing the admissions process, for the (MSM, MSLSCM, MSMIS, MSHIA) programs which may involve extensive local, domestic, and international travel.
• Monitors student satisfaction, recommending corrective actions to address deficiencies and ensuring compliance with accreditation processes/requirements in collaboration with the Faculty Director.
• Directs student team assignments for the programs, managing all conflict resolution issues in collaboration with College leadership.

• Bachelor's degree and six (6) years of appropriate experience, or Master's degree and four (4) years of experience.

• Experience working in Higher Education.

• Administrative

• $75,000 - $80,000

Begin time: 8:30 AM
End time: 5:00 PM

• Operating University Vehicles (all types)

• Criminal Background Check
• Driver's License Check

• Ability to travel internationally.
• Ability to work flexible hours as needed.
• Ability to work occasional evenings, weekends and at locations outside of the University
• Travel to FIU Campus

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications". 

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment.  Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications". 

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process.  It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act , the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/ .
To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  However, employees who have access to the compensation information of other employees or applicants as a part of  their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.