Updated: 4 months ago
Location: Madison, WISCONSIN
Deadline: 15 Aug 2022


Apply now(opens in a new window) Job no: 263694-AS
Work type: Onsite, Staff-Full Time
Location: Madison
Categories: Administrative Services

Job Summary:

The Center for Teaching, Learning & Mentoring (CTLM) seeks to hire an experienced higher education professional to serve as the inaugural Associate Director for Strategic Operations in the newly established CTLM. The Associate Director for Strategic Operations will serve on CTLM leadership team and as a senior advisor to the Associate Vice Provost/Managing Director (AVP). As a member of the CTLM leadership team, the person in this position will help shape priorities and strategies for CTLM operations, programming and initiatives. They will also facilitate relationships between the CTLM and various campus partners and contribute to the AVP's participation in leadership of important campus committees and advisory groups. The Associate Director for Strategic Operations will coordinate the day-to-day administrative operations of the center related to business services, budgeting, human resources, and communications and play a critical role in the center's ongoing development. This is a new position in a new center, which presents a unique and exciting opportunity for the successful candidate to shape this role by recommending and testing effective practices and policies.
CTLM's mission is to improve learning for all students by advancing the craft of teaching at UW?Madison.
We fulfill our mission by providing expertise, resources, coordination, and guidance to instructors at all career stages and those who support instruction at all levels of the academic enterprise. We actively seek partnerships and work collaboratively to:
- Design, develop, implement and support instruction
- Enhance learning environments to foster student success and a sense of community and belonging
- Provide training and development opportunities to enhance instructors? professional learning and skills
- Establish and strengthen connections in the teaching and learning community
This position reports to the Associate Vice Provost/Managing Director of the Center for Teaching, Learning & Mentoring.
CTLM is part of the Division for Teaching and Learning (DTL), along with the Office of Undergraduate Advising (OUA), Morgridge Center for Public Service, Student Learning Assessment (SLA), and the Wisconsin Institute for Science Education and Community Engagement (WISCIENCE).
The successful candidate will demonstrate the ability to:
- Foster and promote the values of diversity, equity and inclusion.
- Share complex information in a clear, concise and organized manner in both verbal and written forms.
- Work effectively and collaboratively as a member of a team and as part of a diverse community of colleagues.

Responsibilities: Assists with the planning and direction for multiple administrative operations of a division or large business unit(s) of the institution to advance program goals and objectives.
  • 10% Engages in strategic planning and policies to ensure the strategic direction supports the needs of stakeholders
  • 15% Evaluates, designs, and implements operations to align with the strategic direction
  • 10% Establishes goals and priorities for the annual budget for all revenues and expenditures
  • 15% Serves as the unit liaison to internal and external stakeholder groups providing organizational information and representing the interests of the unit
  • 15% Ensures that policies, procedures, and standards are maintained and develops processes and procedures to improve the unit
  • 25% Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
  • 10% Coordinate human resources functions for the department
  • Work closely with the AVP and leadership team to execute a wide range of tasks, including establishing and executing strategic priorities and overseeing multiple aspects of daily operations.
  • Contribute to the development and implementation of practices and policies within CTLM to foster an equitable and inclusive work environment and realize our mission.
  • Monitor and guide progress on CTLM?s strategic plan.
  • Facilitate relationships between the CTLM and campus partners, including identifying potential for new initiatives and addressing shared challenges.
  • Establish and maintain budget and fiscal practices, modifying as necessary. Manage projects and initiatives related to the administrative operation of the department (e.g., finance and human resources), including tracking and communicating results.
  • Lead a high-functioning team (to include, for example, the CTLM executive assistant, communications manager, HR/finance specialist, and mentoring coordinator).
  • Provide administrative and supervisory oversight for CTLM?s emerging work on coordination of campus mentoring activities.
  • Provide administrative and supervisory oversight for CTLM?s internal and external communication activities.
  • Coordinate human resource functions for unit with more than 50 professional employees; supervise HR/finance specialist?s completion of day-to-day HR tasks.
  • Serve on the CTLM leadership team.
Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


Bachelor's Degree


Required Qualifications:
- Experience successfully supervising, guiding and supporting professional staff.
- Demonstrated ability to foster and promote the values of diversity, equity, and inclusion, including interacting reflectively and building partnerships among colleagues with different identities and backgrounds and in different project settings.
- Ability to think and act strategically and to effectively analyze and interpret complex situations and address multifaceted needs, opportunities and challenges.
- Experience in successfully implementing long- and short-term planning efforts.
- Superb oral communication skills including group facilitation and strong interpersonal communication.
- Strong writing skills with exceptional attention to detail. Ability to write with clarity, accuracy and brevity.
- Ability to manage, prioritize and advance multiple projects and responsibilities simultaneously; excellent organizational skills and attention to detail.
Preferred Qualifications:
- Familiarity with teaching and learning environments, needs and effective practices in higher education.
- Administrative experience in higher education.
- Experience with budget planning, financial reporting and human resources.
- Experience with strategic planning efforts, project management and process improvement.

COVID-19 Considerations:

UW-Madison continues to follow necessary health and safety protocols to protect our campus from COVID-19. All employees remain subject to the COVID-19 Workplace Safety Policy: . Please visit for the most up-to-date information.

Work Type:

Full Time: 100%
It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:



Minimum $85,000 ANNUAL (12 months)
Depending on Qualifications
The minimum starting salary for the position is $85,000 but is negotiable based on qualifications.
Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits.

Additional Information:

The Division for Teaching and Learning (DTL) strives to create a healthy, welcoming, and inclusive space for all and encourages applications from members of underrepresented communities and from candidates who foster and promote the values of diversity, equity, and inclusion.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of the appointment.

How to Apply:

Please click on the "Apply Now" button to start the application process. Applicants will be asked to upload a resume and cover letter outlining relevant qualifications and experience. PDF documents preferred but not required. Pay will be based on experience and qualifications
We are committed to reducing bias in the recruitment process and utilize a redacted application process, which is the practice of removing personally identifiable information from application materials, before the screening of applicants begins. This may include, but is not limited to, name, gender, age, education, address, dates (such as graduation dates), photos, references, links to personal webpages, supervisor names, and/or citizenship.


Jessica Belcher
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:

Admin Assoc Dir (C)(AD065)



Employment Class:

Academic Staff-Renewable

Job Number:


  The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Jul 25 2022 Central Daylight Time
Applications Close: Aug 15 2022 11:55 PM Central Daylight Time

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