Associate Director for Residence Education and Student Engagement

University of South Carolina, United States

Updated: about 16 hours ago
Location: Columbia, SOUTH CAROLINA
Job Type: FullTime
Deadline: ;

Posting Summary


Logo
Posting Number STA00311PO24
Job Family Residential Living
Job Function Residential Life
USC Market Title Assistant Director Residential Life
Link to USC Market Title https://uscjobs.sc.edu/titles/133808
Job Level M0 - Managerial
Business Title (Internal Title) Associate Director for Residence Education and Student Engagement
Campus Upstate
Work County Spartanburg
College/Division USC Upstate College/Division Level
Department UPS Housing
State Pay Band 6
Approved Starting Salary $49,396
Advertised Salary Range $49,396 - $50,581; Salary commensurate with education and experience.
Location of Vacancy USC Upstate Spartanburg, SC
Part/Full Time Full Time
Hours per Week 40
Work Schedule
USC Upstate standard office hours are 8:30 a.m. – 5:00 p.m.
When on-call, available to students and others on campus in the event of an emergency.
Basis 12 months
Job Search Category Student Services


About USC


About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement
At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.


Benefits for FTE Positions


The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the About Benefits section on the Applicant Portal at uscjobs.sc.edu.




Position Description


Advertised Job Summary
Associate Director for Residence Education and Student Engagement (ADRESE)
University of South Carolina Upstate
STA00311PO24
Spartanburg, SC
The Associate Director for Residence Education and Student Engagement (ADRESE) provides the leadership for the residential education processes and student engagement within the department of Housing and Residential Life. They are responsible for all of the student staff processes (recruitment, selection, hiring, HR paperwork, training, and ongoing development) for all of the student staff employed within the Department including the Residence Life Graduate Assistant staff/Assistant Hall Directors (RLGA/AHD, 2-3); Residential Life Programming Assistant (RLPA, 1); Resident Advisers (RAs, 16-20); Desk Assistants/Overnight Desk Assistants/Student Office Assistants (DAs/ONDAs/SOAs, 50+); Community Advisers (CAs, 6-8); Senior Student Staff (S3, 6), Summer Conference Assistants (SCAs, 10-15); Summer Facilities & Paint Crew (3-5), as well as coordinates the hiring of the ACUHO-I Interns each summer (1-2).
Develop USC Upstate’s Living Learning Communities and theme housing units working with various faculty and campus partners to edify their success. Responsible for partnering with the Honors Program and collaborating with University College faculty to enhance the Honors LLC/Community of Scholars. Supervises the Residential Life Programming Assistant and together coordinates all staff programming efforts and programming purchasing as well as tracking the programming model. Utilize Archeological Dig to develop a Residential Curriculum to tie programming with our Living Learning Communities and the academic mission of the University. Co-advise the Association of Residential Communities (ARC) with the Director and travels with the students to state, regional and national conferences, as we are able to send the group.
Create the Central Staff on-call schedule (pro/grad/ahd) and also serves in the on-call rotation for after-hour emergencies. Interprets, disseminates, and enforces USC Upstate Code of Student Conduct and University policies and procedures as they pertain to housing conduct; may adjudicate conduct cases as necessary. Adjudicates all fire safety cases and leads the Fire Safety class monthly (conduct sanction). Provides emergency response/crisis intervention to the housing community as needed.
Participates in on-going strategic planning process and develops long-term goals and annual objectives related to residence education and student leadership. Oversees the development and marketing of educational initiatives, programs, LLCs and training for housing and residential life. Manage assessment processes. They will coordinate with the Associate Director for Intercultural Education and Engagement (Office of Student Involvement) on Diversity, Equity and Inclusion efforts for Housing and Residential Life. Performs miscellaneous job-related duties as assigned including department or divisional committee work. Attends appropriate organization functions and campus events. Supports additional Housing/Residential Life and Student Affairs events, as directed.
Must be available within 15 minutes for on-call responsibilities during school year and 40 minutes during holidays and summer.
Minimum Qualifications
Master’s degree in Student Personnel Services or related field and 3-year related experience post Master’s, or bachelor’s degree and 5 years related experience in Residence Life post-Bachelor’s. Valid driver’s license, a good driving record, and a successful background check are required.
When on-call, available to students and others on campus in the event of an emergency.
Preferred Qualifications
Experience with Banner, PeopleSoft, StarRez Housing Management Software, Maxient, Persona, CS Gold and PowerBI. Demonstrated knowledge and/or experience in the following area is desirable: campus housing/residence life, higher education environment, student employment, RHA/NRHH/Hall Council advisement, program planning, supervision, budgeting, human relations skills, organizational skills and communication skills.
Knowledge/Skills/Abilities
Knowledge of StarRez Housing Management Software, Maxient, CS Gold, Banner, PeopleSoft, and Persona. Proficient in and computer literate in the use of Microsoft Office. Ability to learn other software applications as needed. Ability to conduct Archeological Dig for development of Residential Curriculum Experience with residence life programming, knowledge of principles of student development and strong student-centered philosophy required. Qualities should also include outstanding organization, leadership, and communication skills. Strong desire to work with and collaborate with others inside and outside of the department. Ability to establish and maintain effective working relationships with others. Innovative ideas. Supervising experience required. Ability to communicate effectively. Possess good knowledge of the overall principles, policies and general practices of office management. Knowledge of relevant regulations, policies, procedures and practices pertaining to the state of SC and a public university. Ability to work with people from different backgrounds. 
Work hours for this position are 8:30am-5:00pm, Monday through Friday. Occasional extended hours, weekend and evening work is necessary especially during peak times of year (August, MoveUP, January Opening and Closing in May) with some late evenings and weekend hours as required when program dictates or when on-call. In addition, there is occasional weekend travel with the ARC student organization (3-4 times per year)


Job Duties


Job Duty
Lead department processes for recruitment, selection, and training of all undergraduate student staff (RA, CA, S3, DA, ONDA, SOA, SCA, student summer facilities/paint crew) and provides department-wide developmental activities/in-services for all student staff and ensure consistent training, evaluation and selection occurs department-wide; upwards of 80 student employees. Aids with evaluation of all student staff. Coordinate the hiring processes with Human Resources (offer letters, ePAFs, terminations, etc.) Recruit, select, and train the Residential Life Graduate Assistants or Assistant Hall Directors (2-3) and the undergraduate Residential Life Programming Assistant (1). Supervise and evaluate the RLPA. Provide guidance with the competency development in residence education/student engagement and leadership functions for the RLGA/AHD/RLPA staff. Manage USC Upstate’ s involvement in the GARP process (Graduate Assistant Recruitment Process) as orchestrated by USC Columbia. Coordinate the hiring processes with Human Resources (temp hire offer letters, terminations, etc.). Coordinate the ACUHO·I Summer Intern process (1-2) and provide supervision to the intern for Residence Education. Lead the professional development and ongoing training for the Professional staff monthly. This may include making presentations or organizing other facilitation.
Essential Function Yes
Percentage of Time 30
Job Duty
Direct the development and implementation of a comprehensive educational/social/cultural/recreational programming model including weekly promotion and programming purchasing, tracking the programming model (with RLPA). Provide data on student engagement and retention efforts from programming. Counsels and advises resident advisers on program development/event planning, bulletin boards and passive programming, marketing, evaluation/submitting reports and program completion. Manages and updates a comprehensive programming calendar to publicize events to Housing residents. Works with resident & community advisers, staff, faculty, students and outside professionals to provide programming designed to foster growth and development of students. Manages programming budget. Track programming requirements and produce reports utilizing data extrapolation from Banner/StarRez/Presence(Involvement) and PowerBI.
Lead the further development of USC Upstate’s 14 Living Learning Communities and theme housing units working with faculty and various campus partners to edify their success. Partner with Honors Program and University College to enhance the Community of Scholars and Honors LLC floor; coordinating academic programming for that specific community. 
Develop and lead marketing efforts of educational initiatives, programs, LLCs and training for housing and residential life (print media, web, social media).
Works with residents individually and in groups to facilitate their personal and academic success. Works closely with the Resident/Community Advisers (RA/CA’s) and Senior Student Staff (S3s) in providing support and services to residents and in developing a supportive and engaging living/learning environment. Serves as Housing liaison with other campus offices to facilitate resident knowledge of services offered.
Essential Function Yes
Percentage of Time 15
Job Duty
Recruit leaders and members for the Association of Residential Communities student organization; attend exec meetings and general body meetings weekly. Co-advise organization and participate in their programming efforts across the three residential communities. Lead summer training retreat with officers and Fall Leadership training with membership. Travel with organization to CARH, SAACURH and NACURH conferences annually. Provide data on student engagement with organization.
Essential Function Yes
Percentage of Time 15
Job Duty
Manage assessment processes providing assessment data supporting the following operations: MoveUP survey of students and families, effectiveness of training efforts and Resident Satisfaction surveys each semester. Responsible for compiling the Executive Summaries for each and all data collected. Identify mechanisms to regularly assess needs, satisfaction and learning outcomes of residents and our LLC outreach.
Participates in on-going strategic planning process and develops short and long-term plans and annual objectives related to residence education and student leadership.
Essential Function Yes
Percentage of Time 15
Job Duty
Creates the Central Staff on-call (professional/graduate/ahd staff) schedule. Participates in on-call rotation. Provides emergency response/crisis intervention to the housing community, residents and facilities as an after-hours onsite manager.
Interprets, disseminates, and enforces Guide to Residential Living policies, the USC Upstate Code of Student Conduct and University policies and procedures as they pertain to housing conduct; may adjudicate conduct cases as necessary. Adjudicate fire safety cases and lead monthly fire safety class (sanction).
Essential Function Yes
Percentage of Time 15
Job Duty
Perform administrative responsibilities related to housing/residential life/residence education/student engagement as an HRL team member to support large-scale events including MoveUP (Aug opening), Convocation, January Opening, move out (both semesters), Orientation (OAR), Big Green Welcome Events for HRL, Late Night Breakfast (both semesters) and other HRL Department/Division of Student Affairs wide events including Family/Alumni Wknd, Rocktoberfest and SpringFest/SpartyQ. Represent the department, participate and assist with Open House/Fab Friday (and other Enrollment Services events) coverage; may present sessions. Attends appropriate organization functions and campus events.
Lead or serve on committees/work groups as necessary for department and Division of Student Affairs. Supports additional Housing/Residential Life and Student Affairs events, projects and analysis as directed, e.g. launch and further develop USC Upstate Archeological dig in development of a Residential Curriculum to tie programming with our LLCs and the academic mission of the University. Performs miscellaneous job-related duties as assigned. Provide support and perform other duties as assigned by Director.
Essential Function Yes
Percentage of Time 10


Position Attributes


Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.


Safety Sensitive or Security Sensitive No
Hazardous weather category Non-Essential


Posting Detail Information


Number of Vacancies 1
Desired Start Date
Job Open Date 04/16/2024
Job Close Date
Open Until Filled Yes
Special Instructions to Applicant
The application must be completed including all current and previous work history and education. A resume may be attached, but not substituted for completing work history and education sections of the application.
USC Upstate offers a valuable benefits package including but not limited to:
  • Health and Life Insurance
  • Retirement Programs
  • Paid Tuition Program
  • Dependent Scholarships
  • Employee Assistance Program (EAP)
  • Annual Leave
  • Sick Leave
  • 13 Paid Holidays (including an extended December holiday)
  • Paid Parental Leave
  • Professional Development Opportunities
Quicklink for Posting https://uscjobs.sc.edu/postings/166928
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Similar Positions