Associate Chief Clinical Officer

Apply Now
How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

The Associate Chief Clinical Officer for C. S. Mott Children's Hospital reports to the CCO for Children's and Women's (CCO CW), and partners with the Associate Chief Operating Officer, (ACOO) and the Associate Chief Nursing Officer (ACNO) for overall performance and management of the clinical services and patient care units. This physician will be appointed by and report to the CCO CW. 

The primary responsibility for this management position is to provide clinical operational leadership related to all clinical processes, systems and practices focused on capacity management, patient flow, patient experience, compliance and financial stewardship and personnel development in CW, including oversight (in partnership with the ACNO and the ACOO) of the CW patient care unit and perioperative services leadership teams. The ACCO will coordinate these activities with the overall CW and MM priorities. The ACCO will provide support and management to the Admitting Officer of the Day (AOD), collaborate with Bed Management Services around patient placement and provide physician leadership for patient flow and process improvement. The ACCO is responsible for delivery of operational priorities set by the CCO CW in collaboration with the leadership team.

What You'll Do

Organizational Relationships 

A. Has a direct reporting relationship to the CCO CW. 

B. Oversees and liaisons with patient care unit physician leaders (MPLAN Medical Directors) to identify, resolve and appropriately communicate safety, quality, and care delivery issues. 

C. Partners with the ACNO and ACOO and collaborates with the Service Chiefs and other departmental and operational leadership to effectively operationalize and implement UMHS strategic and operational priorities. 

D. ACCO provides oversight of the MPLAN Medical Directors. In partnership with the ACNO, the ACCO provides functional and operational oversight of CW patient care units and collaborates with the Senior Director and Medical Director for Care Management in evaluating and improving the Care Management Program. 

E. ACCO partners with the ACCO for Quality and Safety and the Surgeon in Chief for CW to coordinate the effort and approach to CW and MM clinical, operational, and financial priorities. 

F. ACCO partners with other MM ACCOs to collaborate with the Associate Director for Care Management and Capacity Management around bed and capacity management.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

Fundamental responsibilities:

• Fulfills duties assigned by the CCO, acts as the CCO in the absence of the CCO CW 
• Participation in CW patient safety huddles and unit daily huddles. 
• Provide leadership and on call support for operational, quality, care, and capacity issues as a part of the OCA physician on call schedule. 
• In close collaboration with the ACNO and the ACOO, guides management of patient flow, including developing systems to facilitate appropriate acceptance, improve intra-hospital transfers, adjudication between services, and manage high occupancy for best patient-care outcomes. 
• Models MM values of caring, teamwork, integrity, innovation, and excellence. 

Program & Clinical Management:

• Participates with the ACNO and ACOO in appropriate programmatic improvements and capacity expansions. 
• Resolves clinical and operational problems of assigned areas consulting with hospital administrators, nursing leaders, service chiefs and patient care staff utilizing an interest based problem-solving approach. 
• In partnership with the ACNO and the ACOO, actively participates in quality and patient care initiatives and improvements that support organizational priorities, including effectively facilitating the patient care unit medical directors with nurse managers to accomplish designated outcomes in patient care, safety, and quality. 
• In partnership with the ACNO and the ACOO, effectively recruits, orients, develops, and retains talented and diverse MPLAN medical directors. 
• Facilitates organizational change initiatives, leads, and supports MPLAN partnerships and multidisciplinary teams in adapting to a rapidly changing health care environment. 
• Actively participates and leads physician focus on safety, quality, timeliness, financial stewardship, and people through: 

                     - Hospital operations 

                     - Patient flow 

                     - Unit-based workflows 

                     - Capital and operational budget planning 

                     - Practitioner compliance with operational procedures, rules, and regulations (e.g., coding, documentation) 

• Financial Management: 
• Provides input on physician workforce planning, allocation of space, and fiscal and material resources. 
• Works collaboratively with ACNO and ACOO, on determining priorities for capital and operational budgets of assigned clinical/programmatic areas. 
• Works collaboratively with the ACNO and the ACOO on planning teams to determine and implement improvements in hospital facilities, including construction or renovation of structures and purchase of major equipment. 
• Works with the MM Finance leadership, CW clinical services, CW unit leaders and care management to assess and address performance associated with our documentation and coding management to align with care delivery. 

Performance Improvement:

• Utilizes a data-based approach and facilitates innovation and creativity in the development of new initiatives to support ongoing performance improvement and organizational change.
• Actively supports with the ACNO and the ACOO, the Hospitals Executive team in strategic planning, policy formulation, programmatic development, facility planning, problem solving, quality and cost improvement initiatives and the implementation of patient and family-centered care. 
• Actively engages and supports team building and effective teamwork within departmental and institutional teams.

Essential Functions:

• Works closely with the CCO CW and other ACCOs to improve the quality of the patient experience in MM. 
• Serves as a key member of the Office of Clinical Affairs leadership team. 
• Directs and leads multiple complex work streams. 
• Works collaboratively in a team environment, continually addressing ongoing and new issues, while also exercising appropriate autonomy when needed to meet job requirements. 
• Works alongside the ACNO, the ACOO and other allied health professions across domains with management, staff, and clinicians, requiring the development of rapport and the maintenance of professional relationships. Internal contacts include all levels of management and staff. 
• Actively participates in training and seminars related to relevant professional and/or leadership development opportunities.

Skills You Have

• Excellent oral and written communication and interpersonal skills, as demonstrated by the ability to work effectively with nursing partners, individuals and/or teams, across disciplines
• Credible, assertive, initiative-taking practicing physician
• Confident, ability to convey vision
• Skilled at data management and analytics and using data to make strategic and operational decisions
• Considerable knowledge of management principles, practices, and methods
• Demonstrated skill in change management

Required Qualifications*

Experience: 

• Minimum: Masters in Health Administration, MBA or equivalent level (masters) 5 + years of experience as a manager or equivalent
• Progressively responsible experience in the management of health care delivery and a history of successful execution of initiatives 
• Progressively responsible administrative experience in departmental program, implementation, and evaluation within a complex academic medical center environment

Skills/Abilities: 

• Excellent oral and written communication and interpersonal skills, as demonstrated by the ability to work effectively with nursing partners, individuals and/or teams, across disciplines.
• Demonstrated skill in change management. 
• Credible, assertive, self-motivated practicing physician 
• Confident, ability to convey vision. 
• Skilled at data management and analytics 
• Considerable knowledge of management principles, practices, and methods 
• Strategic thinker; tenacious in a facilitative way; manages ambiguity; manages through influence
• Knowledge of health care landscape, economics and reform; management experience; academic enterprise including research activities, space, and funding
• Knowledge of Clinical Operations and Research administration

Licensure & Certification
Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.