Associate Campus Director, Misawa, Japan

The Opportunity:

Embry-Riddle Aeronautical University - Worldwide announces an exciting opportunity at the Misawa, Japan location.  The Associate Campus Director (AsCD) participates in the general administrative responsibilities of the campus. The AsCD also participates in retention, recruitment, public relations, and marketing efforts to provide the civilian and military sectors with relevant information regarding University programs and services. In the absence of the Campus Director, the AsCD continues all general operations of the campus with only minimal supervision provided from the Worldwide Campus Department of Campus Operations. If no Campus Director is assigned to the campus, the AsCD functions as manager of campus with overall responsibilities that include administrative, financial, and enrollment management.

Job Roles and Responsibilities Include:

• Responsible for assisting with outreach, marketing and public relations functions of the campus. Participates in appropriate local events to establish contacts, promote programs, and recruit students and faculty. Foster relationships with appropriate contacts to include Educational Services Officers (ESOs), Training Managers, and Enrollment/Marketing liaisons, as applicable. Ensures that all University policies and procedures are enforced.

• Responsible for maintaining regular, in-person contact with prospects, applicants, new students, and continuing students. Efficient use of Campus Communications timeline with appropriate Campus Solutions (CS) Queries as needed. Communications include in-person counseling, email, phone, appropriate social media, and face-to-face classroom meeting 1st and last day announcements.

• Responsible for the advisement and counselling of students concerning their degree program, including development of a degree map, preparation of an unofficial evaluation, monitoring degree progress, and processing graduation applications. Responsible for meeting all established student lifecycle targets, including monthly/annual enrollment projections. Along with the Campus Director and Assistant Director (where applicable), is responsible for student retention.

• Assist the centralized scheduling team as needed. Provide support for faculty members teaching at/for your campus. Ensures that classrooms and facilities are ready for instructional use at all times (including EagleVision).

• Responsible for timely and accurate completion and submission of all registration and end-of-term actions, including the electronic entry and imaging of required data.

• Maintains the reconciliation and follow-up of student accounts receivable. Initiates student account collections in accordance with established procedures.

• Ensures the safeguarding of all University assets, including physical property, textual materials, academic support materials and University funds. Maintains an accurate equipment inventory at all times. Along with other campus staff members, ensures that campus financial affairs are in good order and that the campus is audit ready at all times.

About Embry-Riddle Aeronautical University:  

At Embry-Riddle, we take pride in our position as the world's largest and most comprehensive university dedicated to aviation and aerospace. Located in Daytona Beach, Florida, and Prescott, Arizona, our esteemed residential campuses offer a prestigious educational experience. However, our commitment to education knows no borders as our Worldwide campus expands our reach globally, providing a world-class education online and at approximately 110 locations across the United States, Asia, Europe, and Central and South America. This breadth of reach ensures that students can access our exceptional programs without geographical limitations. 

With a history spanning nearly a century, we have continually adapted to the dynamic needs of the industries we support. In the Academic Year 2022-23, we welcomed over 11,100 students to our residential campuses and over 19,000 students at our worldwide campus.  

Join our global community and embark on a journey of academic excellence and limitless possibilities. Employees working more than 30 hours a week can enjoy medical, dental and vision benefits, an amazing retirement plan with immediate vesting that includes a 6% gift and up to 4% match, free tuition for employees and their immediate family members, and a generous personal leave program. To find out more about our benefits and why ERAU has been named a “Great College to Work For” for 13 consecutive years, visit our careers page .     

Qualifications

Required Qualifications:

• Bachelor's degree

• (3-5) years of work-related experience

• Currently residing in Japan

• Minimum two years residency in-country

Required Skills, Knowledge, Abilities:

• Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.

• Excellent customer service skills

Preferred Qualifications:

• Prior experience in higher education or counseling

• Marketing or advertising experience

• Aviation experience