Assoc Director, Housing Ops

Title: Assoc Director, Housing Ops

Position Type: Fulltime Staff

Search Type: External - minimum 7 days

Department: 77R100 - Student Life

Division: 5R1000 - Student Affairs

Position Location: Richmond Campus

Driver Classification: Driver

FLSA: Exempt

Schedule Type:  Full Time (37.5 hrs per week or more)

Hours Per Week:

Additional Schedule Details:

Posted Salary Grade: Exempt - 48

Retirement:   KTRS 

Contact Person: Karen Peavler

About the College/Department:

 

 

Job Summary/Basic Functions

The Associate Director of Housing Operations is a member of the housing operations leadership team. This position is primarily responsible for the oversight and management of housing technology. The Associate Director of Housing Operations is a key leadership role responsible for overseeing and optimizing the technology infrastructure and operations within a Housing and Residence Life. This position requires a strategic thinker with a strong background in technology management, housing operations, and a commitment to enhancing the resident experience through innovation. If you are passionate about leveraging technology, optimizing housing processes, and enhancing resident satisfaction, we invite you to apply.

Minimum Qualifications

Education: Bachelor's Degree is required.

Experience: Two years of related experience is required.

Licensure & Certifications:

Preferred Qualifications:

 

Job Duties:

• 50% - Oversees the implementation and maintenance of technology systems. • Develop and execute a comprehensive technology strategy for the housing department, aligning with the university's overall IT goals. • Stay abreast of emerging technologies and trends relevant to student housing. • Oversee the implementation, maintenance, and optimization of housing management software and systems including but not limited to StarRez, Transact, and eRezLife • Ensure seamless integration with other university technologies. • Utilize data analytics to gather insights into housing trends, occupancy rates, and student preferences. • Prepare and present reports to inform decision-making processes. • Drive the development and enhancement of mobile and web applications to streamline housing processes, such as room selection and maintenance requests. • Enhance the user experience through intuitive and user-friendly interfaces. • Implement and enforce cybersecurity measures to safeguard sensitive housing data. • Ensure compliance with data privacy regulations and university policies. • Provide training and support for housing staff on the use of technology systems and applications. • Identify opportunities for innovation in housing technology and lead initiatives to enhance efficiency and user satisfaction. - (Essential)
• 35% - Assist with the planning, implementation, and evaluation of housing operations. • Provides leadership, direction, and management for housing operations, which includes assignments and enrollment; budget development and oversight; move-in and move-out processes; facilities management, including building maintenance, furnishings, warehouse and inventory; new and existing service contracts; vendor relations; off-campus housing; summer housing operations, including student housing and conference housing; access controls in residence halls; and all technology for the department, including a housing management applications, and all website content and maintenance • Provides leadership for ongoing evaluation of services and programs within housing operations • Coordinates residence hall space needs, maintenance and renovation projects for residence halls • Liaises with relevant campus partners, including Space Management, Facilities Services, Transportation and Parking, Admissions and Enrollment Management, Athletics, Risk Management, and Information Technology - (Essential)
• 10% - Provides training and development to staff • Provides leadership for staff in technology and housing operations • Selects, trains, and provides regular goal-setting and performance evaluations for housing and budget operations staff • Researches current trends in the area of technological support for student services • Develops, implements, and monitors the technological section of the Housing Strategic Plan • Makes recommendations for purchases, upgrades, etc. • Assists in the on-going development of the University One-Card System • Develops a transition plan to move assessment from paper to computer - (Essential)
• 5% - Supports the office functions by completing all other duties and special projects as assigned. - (Essential)

Sponsorship: This position is not eligible for visa sponsorship.

Funding Source: Auxiliary

Open Until Filled: Yes

Special Instructions:

 

AA/EEO Statement

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

 

Background Check Statement

Offers of employment are contingent upon satisfactory background check.