Assoc Dir-Res&Dining,Food Svc

Updated: 7 months ago
Location: Columbus, OHIO
Job Type: FullTime

Position Information

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Position Information

Top Message Both current Ohio State employees and the general public may apply for this unclassified professional position.
Message to Applicants
Number of Positions Available 1
University Title Assoc Dir-Res&Dining,Food Svc
Working Title Assoc Dir of Admin & Planning
Department Dining Services Admin
Department Location Columbus
Requisition Number 445592
Summary of Duties
Associate Director of Administration and Planning
Position Overview

As the senior leadership team member of the Student Life Dining Services, this position is primarily responsible for administrative and planning functions of the department. Serves as leader on all construction projects for Dining Services operations. Supports short, long-term facilities planning, and physical improvement of the operations, including small and large construction projects. Oversees technology related projects for high volume multi-facetted dining operations. Oversees infrastructure and equipment maintenance. Serves as a member of the Executive Team with responsibility for the leadership of operational units as assigned, including OSU Regional campus dining services concepts. Supervises management staff who in turn leads subordinate managers, regular full time staff and student employees. Assists with the development of and ensures compliance with operational budgets, assuring that fiscal goals are met. Responsible for leading and fostering a team of staff, in a diversity-valued organization, to serve and support customers in the university environment. Ensures that operations are run in an efficient, fiscally responsible manner; serves as a representative of Dining Services on University, Divisional and Department committees, ensuring that the vision and direction of the department is in line with the goals of Dining Services, as well as Student Life. Participates in centralized planning, implementation and evaluation of the overall Student Life Dining Services program.

Performance Objectives
1. Lead the continuous improvement process of enhancing technology utilization, physical facilities, and various administrative functions of the department. This will include market research, understanding university standards, collaborating with multiple departments.
2. Oversee and coordinate all Dining Services infrastructure and equipment maintenance. Coordinate all large equipment purchases according to university and departmental guidelines.
3. Oversee the operational management of various food service operations featuring multiple styles of service, including Fast Casual, Quick Services, and other food services at all regional campuses for OSU.
4. Oversee student employment and development programs.
5. Oversee and manage Dining Services routine technology needs.
6. Create Dining Services physical facilities plan and coordinate with appropriate departments to create budget, construction plan, and coordinate final construction.

Additional Information for Applicants:

Student Life’s Dining Services at The Ohio State University is the primary provider of food services to students, faculty, staff and guests of The Ohio State University. Dining Services embraces a mission of creating extraordinary student experience through authentic service and extraordinary food.

Student Life’s Dining Services operates over 30 different food service brands on OSU’s Columbus campus. A variety of dining styles are provided through these locations, including traditional dining, pizza delivery, grab and go, quick-service, fast-casual, full service and marketplace/station dining.
Through these operations, well over 10 million guests will be served during the 2018-19 year. In addition to the Columbus operations, Dining Services oversees food service facilities at the Wooster and Newark campuses, supporting OSU, the Agricultural Technical Institute and Central Ohio Technical College. Full service catering is provided to the OSU Columbus community through its aptly named University Catering division. Additionally, Dining Services provides management support to the OSU Child Care Center, located on the Columbus campus.

The executive team includes a Senior Director, along with highly experienced operations management, culinary, marketing and finance team members. This leadership structure, and supporting unit-level management teams, also supports the development and training of over 2,600 student employees, the largest student employee base of any department on campus. As a division of the Office of Student Life, we also have access to significant additional university resources that complement and enhance the academic curricula.

The Associate Director of Administration directly reports to the Senior Director of Dining Services. This is primarily an administrative position with limited operational responsibilities. In addition to the regular supervisory responsibilities, this position may have to supervise staff on various capacities during special events or while serving as a back-up to other Associate Directors. This position will be primarily involved in strategic initiatives related to Dining Plan development, technology planning and implementation, facilities planning and implementation, administrative functions related to student employment and development, other administrative office functions such as front desk, customer service, refunds, purchase order processing etc. Although this is an administrative position, the individual in this position will have significant influence in making decisions on behalf of the Senior Director.

Closing Statement
The Ohio State University is committed to building a diverse faculty and staff for employment and promotion to ensure the highest quality workforce, to reflect human diversity, and to improve opportunities for minorities and women. The university embraces human diversity and is committed to equal employment opportunity, affirmative action, and eliminating discrimination. This commitment is both a moral imperative consistent with an intellectual community that celebrates individual differences and diversity, as well as a matter of law.

Discrimination against any individual based upon protected status, which is defined as age, ancestry, color, disability, gender identity or expression, genetic information, military status, national origin, race, religion, sex, sexual orientation, or veteran status, is prohibited.

Pre Employment Screening Requires the successful completion of a background check.
Required Qualifications

The successful candidate for this position will have demonstrated success in several areas, including:
1. Extensive experience with restaurant planning and construction and human relations, particularly verbal and written communication skills to effectively communicate with a diverse range of people and job functions.
2. Ability to produce technology ideas to enhance guest satisfactions, operational efficiencies and employee satisfaction.
3. Ability to research and analyze restaurant and other industries to gain ideas that can be applied to enhance the dining program.
4. Demonstrate significant knowledge overseeing administrative office functions in a high volume business environment.
5. Experience working in a high paced food service environment.
6. Bachelors and/or Master’s degree in business management or related area or an equivalent combination of education and experience.
Requires the successful completion of reference and background check(s).

Desired Qualifications
Target Salary $85,500.00 - $96,500.00 Annually
Job Category Administrative and Professional
Job Appointment (FTE%)


Full/Part Time Full-time
Temporary or Regular Regular
Posting Start Date 01/12/2019
Posting End Date 02/03/2019
Dept Contact Name Zimmerman,Chrystal D
Dept Contact Phone
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