Assistant Vice President of Facilities and Residential Services - Georgetown University

Updated: about 7 hours ago
Location: Campus, ILLINOIS
Job Type: FullTime

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Assistant Vice President of Facilities and Residential Services - Georgetown University

Job Overview

Georgetown University seeks an experienced and innovative leader to serve as Assistant Vice President (AVP) of Facilities and Residential Services. In this critical role, you will lead a comprehensive team overseeing essential services for our vibrant campus community. You will provide strategic direction and ensure a safe, functional, and aesthetically pleasing environment for students, faculty, and staff. This is a unique opportunity to make a significant impact on a world-renowned institution, shape the living and learning experience for future generations of Hoyas, and propel your career forward in a dynamic and intellectually stimulating environment.

The AVP functions as the operational head of 250+ union and non-union professional staff, which includes: 

  • Custodial, Grounds and Solid Waste Recycling: Ensures Association of Physical Plant Administrators (APPA) Level 2 cleaning standards in addition to providing oversight of recycling, special events, and landscaping programs
  • Facilities Management: Plans and addresses preventive and corrective maintenance, while providing oversight to the department-wide call center. Includes small projects defined as less than $50,000
  • Maintenance: Performs trades-related services such as plumbing, electrical, carpentry, HVAC, and locks/access controls
  • Transportation: Strategizes on and provides services related to parking, demand forecasting, fleet management, and shuttles.
  • Residential Services: Grows and manages revenue and occupancy for student housing and summer programs.

What Makes This a Great Opportunity?

  • Professional Growth: This leadership role provides the chance to oversee a diverse portfolio and hone your strategic planning, budgeting, and operational management skills. You'll gain valuable experience in a fast-paced, results-oriented environment, working with cutting-edge technologies in facilities management.
  • Impactful Work: Your decisions will directly affect the well-being and success of thousands of students, faculty, and staff. You'll have the satisfaction of knowing you're contributing to a world-class educational institution and its mission.
  • Collaborative Culture: Georgetown fosters a collaborative environment where you'll work alongside dedicated colleagues across departments, fostering innovation and achieving shared goals.
  • Location: Washington, D.C. is a vibrant, international city brimming with cultural attractions, professional opportunities, and a dynamic energy. You'll enjoy all the benefits of living in a major metropolitan center with easy access to government, NGOs, and historical landmarks.


Relationship Building and Collaboration

  • Build strong relationships with internal stakeholders, including faculty, students, and staff, to understand and address their needs.
  • Build relationships with local building inspectors and fire marshals to ensure compliance with all building codes and safety regulations.
  • Stay informed of and implement any changes in environmental regulations related to waste disposal and recycling practices.
  • Liaise with government agencies and community groups on campus operations impacts.
  • Provide regular progress reports on departmental performance, budget metrics, and key strategic initiatives to the Vice President of Planning and Facilities Management.
  • Advise the VP on emerging trends and best practices in facilities management within higher education.

Revenue Generation and Residential Operations

  • Maximize building housing revenue by:
    • Optimizing occupancy rates during the academic year and summer months through strategic pricing and marketing initiatives.
    • Ensuring a high-quality living environment for residents to attract and retain student tenants.
  • Work closely with Student Affairs to address student concerns regarding residential facilities and amenities.
  • Collaborate with Residential Life on space allocation for student housing and prioritize maintenance requests within residence halls.
  • Partner with student groups to organize initiatives promoting sustainability and responsible waste disposal within residence halls.

Operational Management

  • Oversee daily operations for Facilities Services; Custodial Services, Grounds, Solid Waste Recycling; Maintenance Services; Residential Services; and Transportation.
  • Recruit, hire, develop, and retain a talented team of managers and staff.
  • Ensure adherence to all applicable safety, health, and environmental regulations.
  • Implement a robust preventive maintenance program to minimize corrective maintenance needs and extend the lifespan of buildings and equipment.
  • Use data analytics to identify potential maintenance issues before they escalate into costly repairs.
  • Collaborate with academic departments to ensure proper maintenance and functionality of specialized equipment within their facilities.
  • Partner with Public Safety to ensure the security of all campus facilities.
  • Collaborate with IT on infrastructure upgrades and technology integration within buildings.
  • Oversee the performance of external vendors for custodial services, landscaping, waste removal, and transportation services.
  • Negotiate and finalize service contracts with vendors, ensuring alignment with university budget and sustainability goals.
  • Manage the resolution of any service disruptions or quality control issues with vendors.

Work Interactions

Reporting directly to the Vice President of Planning and Facilities Management, the Assistant Vice President of Facilities and Residential Services collaborates regularly with the following constituencies:

Internal Collaboration:

  • Work closely with the Department of Planning and Facilities Management leadership to set overall priorities and direction for campus development. Key interactions include the Assistant VP of Capital Projects, Chief of Staff, Executive Director of Environmental Health and Safety, and Director of Engineering and Utilities.
  • Collaborate frequently with the Office of the Chief Operating Officer, the Office of the Provost, and various academic schools to understand campus needs and design solutions that meet their functional and programmatic requirements.
  • Partner with Student Affairs to ensure a safe and pleasant residential environment.
  • Partner with the Office of Sustainability to ensure all projects align with Georgetown's sustainability goals.

External Collaboration:

  • Build and maintain strong relationships with contractors and consultants, ensuring a smooth and efficient project development and execution.
  • Liaise with local, state, and federal agencies to secure necessary permits and approvals for projects while creating a transparent environment for community members.
  • Advocate for Georgetown's interests in community meetings and public forums related to campus development and services.
  • Interact with alumni and donors to secure funding for campus initiatives, and showcase how these projects advance the university's mission.

Communication and Feedback:

  • Effectively communicate project details, timelines, and challenges to both internal and external stakeholders.
  • Actively solicit and incorporate feedback from users and stakeholders throughout the project phases.
  • Prepare clear and concise presentations and reports to communicate project progress and outcomes.
  • Foster a culture of open communication and feedback internally and with external partners.

Requirements and Qualifications

  • Bachelor’s degree in Business Administration, Public Administration, Engineering, or a related field - preference for a Master’s degree
  • Minimum 10 years of progressively responsible experience in facilities management, engineering or a related field with a preference for a higher education environment
  • Knowledge of relevant codes and regulations
  • Experience working in a Union (Collective Bargaining Agreement) environment
  • Strong understanding of budgeting, financial management, project management and strategic planning
  • Experience with facilities management information systems and technologies
  • Excellent communication, interpersonal, and problem-solving skills
  • Strong analytical and problem-solving skills
  • A commitment to sustainability and environmentally friendly practices
  • Demonstrated experience in leading and motivating high-performing teams
  • Ability to work effectively with diverse stakeholders and navigate complex organizational structures
  • Commitment to Georgetown university's mission and values

Preference for license or certification in at least one the following

  • Professional Engineering (PE) license
  • American Institute Architect (AIA) license
  • Certified Facility Manager (CFM) certification
  • Leadership in Energy and Environmental Design (LEED)

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: .

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS ( ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here  for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected] .

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website .

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer  fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .


Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website .

Similar Positions