Position AnnouncementUtah Valley University is seeking an Assistant Supervisor. Under the direction of the Director of Retail Dining, the assistant supervisor assists with the operations of the Library Cafe [Mom Fulton's Cafe], including managing the day-to-day operations, customer service, scheduling, and upkeep of the facilities. Enforces Food Service operation policies and procedures relating to the operations of the coffee shop, barista beverage production and retail food services.
Summary of Responsibilities- Under the direction of the Director of Retail Dining, the assistant supervisor manages the operations of the Library Cafe [The Bytes and Brew Cafe], including managing the day-to-day operations, customer service, scheduling, and upkeep of the facilities.
- Assists supervising the food and beverage production making sure all foods and beverages are prepared and served observing sanitation standards. Trains employees on proper procedures for customer service and cash handling according to operational standards. Assists in developing work schedules for all cash operations personnel. Enforces adherence to schedules.
- Responds to customer problems that arise and focuses on client satisfaction and service. Inspects food handling and safety standards and insures that all established standards are followed. Maintains appropriate/cost effective staffing to insure smooth workflow.
- Performs other job related duties as assigned.
Minimum Qualifications- Graduation from an accredited institution with an associate’s degree plus one year of experience in a related field or any combination of education and/or experience related to the position classification summary totaling a minimum of three years.
Knowledge, Skill, and Abilities- Knowledge of local Health Department requirements pertaining to sanitation and food safety.
- Knowledge of kitchen equipment.
- Knowledge of cooking and food service methods.
- Knowledgeable with Microsoft Excel and work computer software programs.
- Skills in written and oral communication.
- Interpersonal, problem-solving, and decision-making skills.
- Skills in budget preparation for department operation.
- Ability to plan, organize, manage, supervise, and direct the activities of a cafeteria/coffee shop operation.
- Ability to follow written and oral procedures and instructions.
EEO Statement:
UVU employment decisions are made on the basis of an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.
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