Assistant Manager - Wisconsin Union Restaurants

Job Summary:

The Wisconsin Union is looking for a food service professional to join our Union South and Memorial Union retail teams. As an Assistant Manager, you'll work alongside other professionals and students, utilizing your skills and talent to lead a high-quality food operation for the UW Madison community.

This position will manage day to day operations of indoor and outdoor restaurants located at Union South and the Memorial Union. The person in this role will oversee all aspects of full service operations. This role will also supervise full and part time staff including student supervisors and student employees. Strong leadership and customer service skills are required to be successful.

Responsibilities:
Oversees daily food service operations including staff management and/or customer issue resolution in environments such as dining, retail, and/or catering venues to ensure customer satisfaction and achieve food service goals. This individual identifies work unit needs and contributes to the development of unit processes and procedures.

• 50% Develops, implements and oversees workflow components, and assigns and coordinates the day-to-day activities of food service staff
• 10% Selects, develops, implements and schedules logistics and menus for daily and catering operations
• 25% Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
• 10% Assists with unit budget monitoring, management of inventory levels, and staff training
• 5% Monitors adherence to federal, state, campus, and local food safety regulations, policies, and procedures, identifies needs and makes recommendations for improvement to leadership

Tasks:

• Plan and execute Badger Bash, Welcome Week, and other special events throughout the year.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
H.S. Diploma

Qualifications:

Required
*1 year minimum experience full service operations in food service, restaurants or catering in a supervisory role
*1 year minimum experience working in an operation serving alcohol

Preferred
*Supervision and oversight of operations with direct supervision of two or more managers
*Success in leading teams of 20+ employees
*Excellent communication skills, strong interpersonal and conflict resolutions skills

License/Certification:

Required
ServSafe Certification
Hold or able to obtain within 6 months of hire.
Required
Valid Bartender License
Hold or able to obtain within 6 months of hire.

Work Type:

Full Time: 100%
It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location. From approximately September to May this position will be located at Union South. From May to September this position will be located at the Memorial Union Terrace. Core schedule at both locations is Thursday thru Monday 1:30 pm to close (aprrox.10:30 pm). Schedule dependent on business needs and can vary.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $55,000 ANNUAL (12 months)
Depending on Qualifications
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see.
https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf  

Additional Information:

The Wisconsin Union operates from several buildings on the UW-Madison campus including Memorial Union, Union South, Fluno Center, Pyle Center, University Club, Red Gym, and the Student Activity Center. The Wisconsin Union is a financially self-supporting division of the University of Wisconsin-Madison. Financial support for the organization is provided by income earned by over thirty food service units and a variety of nonfood units such as games, guest rooms, space rentals and campus vending. Substantial support is also provided by student fees. The total annual organizational budget is approximately $60 million dollars.
Student Affairs is led by the Vice Chancellor for Student Affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.

How to Apply:

Please submit a cover letter referring to your related work experience and a resume detailing your professional background. Please keep in mind, applicants need to articulate all required qualifications in their cover letter and/or resume.

Contact:

Kathleen Keller
[email protected]
608-262-9323
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Food Service Assistant Manager(DS008)

Department(s):

A96-WISCONSIN UNION/REST/US SETT PUB

Employment Class:

Academic Staff-Renewable

Job Number:

295877-AS

 
The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .