Application instructions are located at the bottom of the page. Please apply directly through the University of Montana's career portal UM Jobs at https://umjobs.silkroad.com/ for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College. Do not apply through Indeed.com or use easy apply through Indeed.com*.
The Mansfield Center Administration invites applications for an Assistant International Systems Manager to join their team. The Assistant International Systems Manager position is a multi-faceted role at the Mansfield Center, with high impact for international participants as well as stakeholders in the U.S. and abroad. The position works with a wide variety of international exchange programs, both at UM as well as at our partner institutions, serving as one of the first points of contact for exchange program participants and liaising with UM staff, embassy personnel, and external partners. The position requires a diverse skillset, including the ability to manage large volumes of critical international logistics, communicate effectively, and build relationships with participants and partners.
This is a fast-paced position that requires critical thinking skills to make long-term plans, anticipate issues that may arise, and prioritize tasks. The position also requires the ability to problem-solve and act decisively to manage unexpected changes or disruptions to international logistics. The primary focus of the position is to assist the International Systems Manager in preparing roughly 200 participants at UM and 250 at partner institutions for international exchange programs. This entails the collection of relevant information and documents from participants, and coordination with participants and external partners to make travel arrangements. Working under the direction of the International Systems Manager, this position will maintain established UM policies and processing procedures. Managing these logistical processes for a large number of participants from diverse corners of the world requires strong organization, attention to detail, and the resourcefulness to obtain information needed to address unfamiliar situations. As a first point of contact for exchange program participants and a liaison with program partners, this position also requires significant interpersonal and intercultural competence to build trust and maintain professional relationships. As a secondary duty, this position will have the opportunity to support the implementation of UM exchange programs.
Required Skills
- Strong organizational, interpersonal, and problem-solving skills.
- High level of attention to detail and consistency.
- Strong analytical and critical thinking skills, including the ability to independently create and actualize ideas and solutions.
- Ability and willingness to consistently exercise sound judgment.
- Ability to manage varied and urgent tasks and to maintain efficient workflow.
- Strong and varied communication skills required to represent the Center in written, verbal and nonverbal exchanges.
- Comfortable making complex travel arrangements and able to escort program participants in travel across Montana when required.
- Ability and willingness to maintain accurate records and maintain strict confidentiality when working with proprietary information.
- Proven ability to work successfully within a team and with people from diverse international and cultural backgrounds.
- Demonstrate an understanding of diversity and inclusion in order to support international and domestic program participants and partners of varied backgrounds.
- Skilled in the use of personal computers, including Excel spreadsheets, PowerPoint presentations, Word documents, and programmatic reports. Demonstrated capacity to learn additional electronic resources such as Qualtrics, Zoom, Trello, Canva, and other UM systems.
- Ability to drive across Montana on field studies to engage in strenuous travel, such as escorting groups of up to 21 fellows together with one other UM employee on eight-day study tours to other states that might incur up to 15-hour days.
Minimum Required Experience
- Bachelor’s degree and two (2) years of closely related experience; or an equivalent combination of experience and education.
Preferred Qualifications
- Experience studying or living abroad, or experience domestically with international audiences.
- Partial or full fluency in a foreign language.
- Experience making international travel arrangements and making local travel arrangements abroad.
- Capacity to actively engage in long workdays, including evenings and weekends during program implementation periods, and program sessions and events outside of business hours.
About the Mansfield Center and UM
Founded by an Act of Congress in 1983, the Mansfield Center fosters globally minded leaders of integrity in support of democracy and international engagement. We honor Senator Mansfield’s legacy of patriotic statesmanship to bridge divides from a variety of perspectives, unified by our commitment to democracy. Our work emphasizes civil exchanges of ideas from a diverse range of viewpoints, the importance of democratic institutions, and role that ethical values play in public life. Our staff is advised by a bipartisan Board of Advisors and supported by citizens nationwide representing government, business, non-profit, education, service and youth sectors.
The Mansfield Center is committed to creating an environment that encourages, enriches and respects the multidimensional aspects of diversity. Diversity includes, but is not limited to, differences based on race, ethnicity, national origin, religious affiliation or background, sexual orientation, gender, gender identity, age, economic class or status, points of view, or disabilities. The Mansfield Center is committed to recruiting and retaining a team capable of creating a safe, vibrant, diverse, engaging and intellectually stimulating environment.
The University of Montana is a unit of the Montana University System with over 10,000 students. It is located in Missoula, a culturally vibrant community surrounded by mountain grandeur. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.
The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.
To learn more about the University of Montana, please visit the links below.
Position Details
Position Title: Assistant International Systems Manager (Program Manager)
Position Number: 296620
Department: Mansfield Center Administration
Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm (weekends and evening work may be required depending on program needs), 12 months/year.
Salary: $20.734/hr
Union Affiliation: FOCUS-MFPE
Probationary Period: Six months minimum
Benefits Include : Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).
How to Apply
Priority Application Date: Sunday, March 17, 2024by 11:59 PM (Mountain Time)
Complete applications received by the ‘Priority Application Date’ will be guaranteed consideration. The position will remain open until filled. Candidates are required to submit the following materials online through the UM jobs website directly to ensure your complete application is received.
A complete application Includes:
*Applying through Indeed.com or easy apply through Indeed.com may result in submission of an incomplete application. Applications may be removed from full consideration if they are not complete with materials listed above under the "How to Apply" section. It is the responsibility of the applicant to ensure complete application materials are submitted and received by the date listed above.
Missoula, Montana, United States