Assistant Director - Training/Professional Development

University of South Carolina, United States

Updated: 2 months ago
Location: Columbia, SOUTH CAROLINA
Job Type: FullTime
Deadline: 24 Mar 2024

Posting Summary


Logo
Posting Number STA00106PO24
Job Family Academic and Professional Training and Development
Job Function Training
USC Market Title Instructor/Training Coordinator
Link to USC Market Title https://uscjobs.sc.edu/titles/131880
Job Level P3 - Professional
Business Title (Internal Title) Assistant Director - Training/Professional Development
Campus Columbia
Work County Richland
College/Division Enrollment Management
Department EM Financial Aid and Scholarships
State Pay Band 6
Approved Starting Salary $49,396
Advertised Salary Range $49,396 -$74,094; Salary commensurate with experience
Location of Vacancy Columbia, SC
Part/Full Time Full Time
Hours per Week 37.5
Work Schedule
Typical work schedule is Monday through Friday from 8:30 AM to 5:00 PM with one hour for lunch. Total of 37.5 hours per week.
Basis 12 months
Job Search Category Other


About USC


About University of South Carolina
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement
At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.


Benefits for FTE Positions


The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the About Benefits section on the Applicant Portal at uscjobs.sc.edu.




Position Description


Advertised Job Summary
Come join our team! The financial aid industry is a very rewarding, always-evolving career field. No two days are the same for a financial aid administrator! The University of South Carolina – Columbia Office of Student Financial Aid and Scholarships (OSFAS) awards over $475,000,000 of aid annually to students, making the dream of a college education a reality for many.
This position serves as the primary financial aid trainer and professional development coordinator for all staff within the Office of Student Financial Aid and Scholarships. The incumbent develops innovative training programs for new hires, as well as current staff. Training topics include, but are not limited to, federal/state/institutional aid programs, financial aid management system usage (currently Ellucian’s Banner Financial Aid Module), customer service, and office productivity software. The incumbent also determines and recommends appropriate internal and external professional development opportunities, including participation in professional organizations.
As a member of the office leadership team, this position plays a key role in the planning of annual financial aid preparation activities.
Minimum Qualifications
Bachelor’s degree and 3 or more years of experience, which may be substituted by equivalent combination of certification, training, education, and/or experience.
Preferred Qualifications
Experience in a large institution of higher education serving undergraduate, graduate, and professional students.
Knowledge/Skills/Abilities
Knowledge of methods for designing, administering and evaluating training programs in Financial Aid. Knowledge of how to conduct conferences, lead discussions, instruct training groups and encourage interest, activity and participation of individuals and groups in the learning process. Advanced knowledge of all Title IV financial aid programs, state financial aid programs, and institutional aid programs in order to effectively train and advise staff at all levels. Strong management and excellent problem solving skills are necessary. Leadership capabilities, willingness to work in a team structure, and a strong dedication to student service is required. Ability to establish and maintain effective working relationships. Ability to communicate in a clear and effective manner.


Job Duties


Job Duty
Coordinates and leads the training of all new full-time employees as well as student employees. Designs lessons, including selection and organization of content, methods and materials needed to accomplish learning objectives. Presents content and facilitates trainee group problem solving and group processing. Maintains agency contact with internal and external officials engaged in training activities. Prepares and updates all training materials used for the training of new staff and student employees. Serves as an expert in all areas of federal, state, and institutional aid administration in order to provide advice and counsel to new full-time and student employees.
Essential Function Yes
Percentage of Time 30
Job Duty
Coordinates and leads the continuous training and education of current staff on select topics, and maintains schedule of training topics for the office. Stays abreast of professional development opportunities offered through either USC or outside organizations and informs staff of such offerings. Encourages participation in such offerings and provides advice and counsel on the benefits of such participation.
Essential Function Yes
Percentage of Time 30
Job Duty
Participates in the forecasting of staffing needs, strategic planning for the agency and other top management issues. Participates in strategic planning discussions and meetings, including system administration discussions, and provides feedback and recommendations during such discussions and meetings.
Essential Function Yes
Percentage of Time 15
Job Duty
Through continuous interaction with senior leadership and continuous advanced financial aid administration training, maintains a thorough knowledge of regulatory and policy requirements and changes in order to institute quality control in training and professional development materials.
Essential Function Yes
Percentage of Time 15
Job Duty
Maintains an expert-level knowledge of the entire student financial aid process from application receipt through aid delivery. Reviews and analyzes application information for accuracy and eligibility, and assesses students’ particular situations and needs. Serves as an internal/external consultant.
Essential Function Yes
Percentage of Time 10


Position Attributes


Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.


Safety Sensitive or Security Sensitive No
Hazardous weather category Non-Essential


Posting Detail Information


Number of Vacancies 1
Desired Start Date
Job Open Date 02/08/2024
Job Close Date 03/24/2024
Open Until Filled No
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by March 24, 2024.
The University of South Carolina offers a valuable benefits package including but not limited to:
  • Health and Life Insurance
  • Retirement Programs
  • Paid Tuition
  • Dependent Scholarships
  • Annual Leave
  • Sick Leave
  • 13 Paid Holidays (including an extended December holiday)
  • Paid Parental Leave
  • Professional Development Opportunities


Click here to learn more about why you should work at USC.
Quicklink for Posting https://uscjobs.sc.edu/postings/163920
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

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