Assistant Director Ticketing Operations

Updated: about 1 month ago
Location: Syracuse, NEW YORK

Details

Posted: 17-Mar-24

Location: Syracuse, New York

Salary: Open

Categories:


Other Staff/Administrative
Staff/Administrative

Internal Number: 102744


Job Description:


The Assistant Director of Ticket Operations leads the day-to-day operations of all Ticketing and office hardware and software for the JMA Wireless Dome Box Office. This position is specifically responsible for managing all aspects of the Ticketmaster Archtics system while providing appropriate training and troubleshooting support to all University users of the system. In addition, this position is responsible for managing the JMA Wireless Dome Box Office relevant information listed on cuse.com/tickets, ticketmaster.com, cuse.com/mycuse, and cuse.com/studentmycuse. Furthermore, this position is responsible for overseeing the bid/design/production of tickets, parking, credentials, envelopes, forms, and any other non-digital ticketing assets for the JMA Wireless Dome Box Office. Lastly, this position manages all scholastic events held at the JMA Wireless Dome as well as other non-Syracuse University Athletics events as assigned by the Associate Director of Ticket Operations.


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About Syracuse University
Syracuse University is a place where talent, desire, and opportunity thrive. In 12 different schools and colleges that span the liberal arts and professional disciplines, students, faculty, and staff from diverse backgrounds come together to learn, create, and break boundaries. The University is also a vital part of the community, providing services as well as being a leader in employee benefits, work-life and organizational development, training, student employment, staff relations, and workforce diversity. Syracuse itself is located at the crossroads of New York State, and offers a lush landscape of seasons. From fun-filled summers in the Finger Lakes to snowy winters that thrill outdoor sports enthusiasts, the area truly has something for everyone.
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