Assistant Director, Scholarships

Updated: about 1 hour ago
Location: Campus, ILLINOIS
Job Type: FullTime

Job Summary

The Assistant Director, Scholarships oversees, awards and administers Florida Gulf Coast University’s (FGCU) scholarship programs. Responsible for the packaging and awarding of financial aid and scholarship programs. Serves as the primary contact for all scholarship administration.
FGCU is a member of the State University System of Florida and an Affirmative Action and Equal Employment Opportunity and Access Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability, sex, pregnancy, national origin, marital status, genetic predisposition, sexual orientation, gender identity/gender expression, veteran status, and any other protected class(es), as required by applicable state and federal law, as well as University regulations and policies.

Job Description

Typical duties may include but are not limited to:

  • Responsible for the administration of internal and external awards and disbursements including but not limited to, determining aid, processing awards, disbursement of funds, document submission and scholarship reconciliation.
  • Collaborates with support staff and various University departments to ensure all scholarships are processed and awarded properly.
  • Participates in the strategic planning for the University’s scholarship programs and assists the Director in developing and implementing the overall departmental strategic plan.
  • Assists in the reporting for review and analysis of student data and other scholarship program statistical information requests.
  • Establishes performance goals and measures to evaluate success of programs. Provides various reporting metrics and annual financial statements for administration.
  • Participates in formulating and implementing policies and procedures.
  • Oversees the scholarship appeals process which includes determining eligibility and awards for returning students.
  • Identifies, evaluates, supports, and solves complex issues related to scholarship program administration. Resolves escalated problems referred by supporting staff.
  • Creates and manages reports and dashboards for the unit of Student Financial Enrollment and Business Services, including but not limited to scholarship awards and enrollment yields.
  • Establishes the setup and guidelines for new scholarships and ensures scholarship database has updated and accurate information.
  • Develops and establishes scholarship calendar for academic year and sets deadlines. Maintains and updates policies, procedures and process manuals for administering scholarship programs.

Other Duties:

  • Performs other job-related duties as assigned.
  • Ensures scholarship website is updated and responds to student correspondence as needed.
  • Assists support staff with various tasks as needed.
  • Participates in University recruitment activities, open houses, and yield events. Represents the Scholarship Office at recruitment, admissions, and financial aid events, including conducting presentations.
  • Assists the Enrollment Services Center with administrative duties as needed.

Additional Job Description

Required Qualifications:

  • This position requires either ten years of directly related full-time experience or, as an alternative, a Bachelor’s degree from an accredited institution in an appropriate area of specialization and six years of full-time experience directly related to the job functions.
  • Professional experience in financial aid, student services or admissions in a higher education setting.
  • Any appropriate combination of relevant education, experience, and/or certifications may be considered.
  • Experience with personal computers using Microsoft Office (Excel, Word, Outlook) software.

Preferred Qualifications:

  • Master’s degree from an accredited institution in an appropriate area of specialization.
  • Five years of experience in financial aid, higher education, or automated financial aid systems, such as Ellucian (Banner) or Workday.

Knowledge, Skills, and Abilities:

  • Knowledge and understanding of management principles, practices, and standards, as applied to public institutions.
  • Knowledge of Federal Needs Analysis and Federal and State financial aid programs.
  • Employee development and performance management skills.
  • Strong interpersonal skills, flexibility, and customer service orientation.
  • Strong analytical and critical thinking skills and the ability to analyze, summarize, and effectively present data.
  • Skill in examining and evaluating operations and developing and/or redesign operating strategies, systems, and procedures.
  • Excellent verbal and written communication skills and the ability to interact effectively with a wide variety of people.
  • Ability to foster a cooperative work environment and work effectively in a team environment.
  • Ability to supervise and train assigned staff.
  • Ability to maintain confidentiality and discretion at all times.
  • Ability to interact in a professional manner with a diverse group of staff, faculty, students, and the community in a service-oriented environment.
  • Ability and skill in data analysis and metrics.
  • Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes an equitable environment.

Pay Grade 18

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