Assistant Director, Program Management, Break Through Tech (NYC)

   

About Break Through Tech:

Cornell Tech leads a nationwide initiative called Break Through Tech which was launched in 2016. Break Through Tech offers programming to college students and partnerships to employers nationwide; working at the intersection of industry and academia to propel more underrepresented students into tech education and careers.

Break Through Tech’s flagship program, the ‘Sprinternship™’,  is a micro-internship designed for women and underrepresented communities in tech early on in their college computing studies. Sprinternships provide work experience and a tech-industry résumé credential that can help students land their first tech internship. Sprinternships are built around several common features: Tackling a real business challenge while immersed in a host company’s culture; Strengthening a professional network and connections in the tech community; Working in a team of peers to help build collaboration skills and confidence. Students come from various large public universities that Break Through Tech has a partnership with.

Position Summary:

Break Through Tech seeks an an experienced leader to manage the end-to-end delivery of programs aimed at preparing undergraduate women and non-binary students for technical careers. The Assistant Director, Program Management will be responsible for the effective  delivery of one or more Sprinternship programs. This individual is expected to oversee all operations related to several key Sprinternship programs, ensuring recruitment and onboarding of industry and college partners, preparing all necessary resource and marketing materials and activities, as well as training, advising and supporting all program participants (undergraduate students) to ensure effective outcomes and high levels of  industry partner retention and support.

The ideal candidate will build operational excellence while delivering complex and high impact programs for sizable cohorts of industry partners and students. They will consistently assess and make recommendations on program effectiveness while ensuring industry partner and student expectations are met throughout the program.

As a point of contact for industry partners of the Sprinternship program, the successful candidate will develop and maintain effective relationships with high level external stakeholders and provide an excellent experience that aligns with program objectives as well as expectations of both industry partners and students.

The Assistant Director will work closely with the Industry Partnerships & Business Development team, as well as the Student Recruitment and Preparation team ensuring alignment and collaboration in meeting program goals. They will also work cross-functionally with the Product Development team and the Marketing team. This role will report to the Break Through Tech Director of Sprinternships.

The Assistant Director, Sprinternships must have strong organizational skills and experience in both account management and program execution, with the ability to set priorities and coordinate ongoing activities in parallel, manage competing demands, and provide timely responses to urgent issues. The ideal candidate has experience working with the tech sector and the ability to connect academic culture and curriculum to real-world digital culture.

This is a full-time, benefits-eligible 3-year term position with the possibility of renewal. Working remotely within the United States, aside from travel, is allowable with an Eastern Time Zone daily availability. This position requires some travel to program locations throughout the U.S.

Essential Functions Include:

Oversee and report out on national Sprinternship programs serving both industry partners and students: -35%

• Provide strategic direction and collaborate with the Sprinternship team on the development of new regional models for the program

• Participate in and recommend strategic and operation planning for programs based on continual evaluation of program effectiveness and partner feedback

• Define client needs (partners and students) for new and existing programs while developing all program materials and managing program logistics.

• Research, recommend and implement programmatic policies and procedures that ensure effective program delivery and meet program goals and objectives. 

• Represent the organization in matters related to program implementation, growth and success metrics. Develop a strong understanding of partner and industry needs, to determine priorities and operational improvements with the goal of advising senior leadership on program strategies.

• Participate in budget planning and manage expenditures

Provide overall project management for effective program delivery: - 35%

• Ensure adherence among stakeholders of all program timelines and deliverables.

• Collaborate with the marketing team on building strategy and develop marketing materials for Sprinternship programs and supporting the delivery of a variety of marketing initiatives.

• Develop and manage the delivery of industry partner onboarding and hiring manager training sessions, working closely with the Product Team to build and update content

• Collect, analyze and report out on industry partner surveys and anecdotal feedback to determine effectiveness of the program and make suggestions for improvement.

• Develop and maintain effective relationships with both the Business Development and Student Recruitment and Preparation teams to plan and deliver programs effectively.

• Research, negotiate and manage service or supply contracts with external vendors as needed.

Extend relationships within existing partner organizations: -25%

• Collaborate with the Product Development and Operational Excellence team to strategize program tools and technologies to support program operations.

• Represent Break Through Tech in matters related to program development, implementation and efficiency; resolve moderately complex concerns and problems, while escalating any issues to the Director of Sprinternships.

• Assess program effectiveness and collect partner feedback (via surveys and discussions) as a means of enhancing program outcomes and building stronger partner retention and interest

Other position-related responsibilities - 5%

• Participating in projects with occasional work responsibility falling above or below current classification.

Required Qualification:

• Bachelor’s degree with 3-5 years of experience delivering programs, preferably in the higher education or early career space.

• Experience developing and overseeing programs that support client/ industry partner needs and demonstrated ability to engage and retain partners over time.

• Can effectively manage logistics for new and current programs and use data to assess program effectiveness

• Strong attention to detail with organizational and project management skills. Takes initiative and determines priorities to meet program objectives.

• Ability to recommend strategic and operational planning for programs while navigating ambiguity in a fast-paced, team-oriented environment.

• Must have strong communication skills and present content in an engaging manner with the ability to garner buy-in from external stakeholders

• Experience analyzing and reporting out on data to support decisions and measure performance.

• Passion for diversity in tech, education, and social impact.

Preferred Qualifications:

• A background in the tech industry and/or workforce development.

• Familiarity with Salesforce and sales automation tools.

• Experience fostering a collaborative environment for professional volunteers.

• Experience developing, initiating and overseeing programs that meet client/ industry partner needs.

• Experience in youth or early career development and/or working directly with undergraduates, preferably in highly technical majors

   

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University Job Title:

Coord Program II

Job Family:

Student Services

Level:

F

Pay Rate Type:

Salary

Pay Range:

$70,665.00 - $95,494.00

Remote Option Availability:

Hybrid Remote

Company:

Contact Name:

Evelyn Gordon

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2024-02-23