Assistant Director Patient Financial Services (Commercial) - Patient Financial Services - F/T Days

Updated: Mar 27, 2024
Location: Orange
Job Type:
Department: HB Patient Financial Services

UC Title: PAT BILL AND COLL MGR 1

Position Number: 41017685

Reports to: Dir, Patient Financial Svcs

Working Title: Asst Director, Commercial

Cost Center: HB Patient Financial Services (428550) 

Bargaining Unit: No Bargaining Unit

FLSA: Exempt

Job Code: 006583

Hours: 40

Shift: Not Applicable

FTE: 1

Position Summary: 

Responsible for planning, directing, and managing all aspects of Accounts Receivables management for the Patient Financial Services department; including commercial, managed care, workers compensation, ERISA, self-funded and all other indemnity health plans. Ensures standards of unit operations are in compliance with all state and federal healthcare regulatory agencies. Participates on organizational performance improvement projects. Analyze denial trends and publish organizational reports to improve first pass yield. Incumbent has overall responsibility for training, unit performance, resolution of operational and personnel issues, evaluations, hiring, and disciplinary action. Serves as a role model and resource to colleagues, staff, and others. Interacts with all levels within the organization, including senior leaders, managers, directors as well as insurance companies, third party payers, vendors, and regulatory agencies.

Total Compensation

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our: 

Compensation practices (https://www.hr.uci.edu/partnership/totalrewards/compensation.php ) and 

Benefits (https://careersucirvine.ttcportals.com/pages/benefits ). 

Salary Range: 

Annual Rate  Minimum  $90,500.00                         Midpoint            $130,100.00                       Maximum             $169,700.00

Required Qualifications: 

Ability to motivate staff to achieve desired results

Sound understanding of Joint Commission and other applicable regulatory requirements to be able to monitor for compliance

Ability to maintain a work pace appropriate to the workload

Excellent written and verbal communication skills in English

Demonstrated experience building competency and developing skills of others

Must have experience in working with contracts, applying terms and conditions to claims and performing split billing as required by Contracted Payers and DOFRs.

Working knowledge of billing commercial claims, workers compensation, managed care and all other third party payers.

Detailed understanding of billing technical elements such as standard forms and data elements, coordination of benefit and third party liability billing and collection, electronic billing, data edit programs, reimbursement methodologies such as Diagnosis Related Groups (DRGs), Case Rate, Percent of Charges, capitation.

Thorough knowledge of healthcare billing, finance and compliance and strong understanding of facility billing systems.

Extensive knowledge of governmental compliance rules and issues as it pertains to health care billing, collection and other reimbursement.

Self- directed and organized with superior analytical and problem-solving skills.

Five (5) years' experience in a revenue based, health care related industry such as admissions, registration, billing/collections or contracting

Five (5) years' experience in management of Patient Financial Services

Experience in PFS Operations in an Academic Medical Center organization or complex teaching environment

Working knowledge of billing, follow up and denial management of commercial claims, workers compensation, managed care and all other third party payers.

Must possess the skill, knowledge and ability essential to the successful performance of assigned duties

Bachelor's Degree in related field

Preferred Qualifications: 

Master’s degree in Health Care Management, Business, Finance or Accounting

Experience in PFS Operations, University and medical center organizations, policies, procedures and forms

Prior management experience of union-represented staff

Knowledge of University and medical center organizations, policies, procedures and forms

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php  

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. 

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI’s Employee Experience Center (EEC) at [email protected] or at (949) 824-0500, Monday – Friday from 8:30 a.m. – 5:00 p.m.