Assistant Director of Youth and Family Programs

Updated: about 23 hours ago
Location: Chicago, ILLINOIS
Job Type: FullTime
Deadline: ;

Posting Details
Posting Details

Position Title Assistant Director of Youth and Family Programs
Job Category Administrator
Office/Department Recreation and Wellness
Work Environment Onsite
Location Evergreen Main Campus
Staff Job Type Full-time
If Temporary or Visiting, Estimated End Date:
Position Summary and Duties
The Assistant Director of Youth and Family Programs is responsible for the creation, implementation, and administration of youth and family programming for Loyola Recreation and Wellness. Specific responsibilities include: management of a comprehensive, 9-week youth summer program; management of break camps coinciding with Baltimore City Schools and Baltimore County Schools schedule; development and implementation of group swimming and climbing lessons; creation of youth sports leagues and development of innovative and inclusive family friendly activities during the academic year, and special projects related to family and youth. This position also has direct supervision and management of Membership Services.
Develop, Implement, administer and evaluate day-to-day operations of youth recreation and family program(s) including camps, sport leagues, lessons, special events and other opportunities based on the needs of the Loyola and Baltimore communities. Coordinate with the Director of External Conferencing and Events for areas of overlap, such as state approvals, staff hiring, training and youth program marketing. Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommend curriculum changes to achieve the goals of the youth program. Lead customer service contact for program; responds to customer concerns and comments. Coordination of youth and family programs including planning and scheduling of facilities, counselor resources, purchasing and maintaining equipment used in programs and quality assurance. Contribute to the development of marketing materials and strategies Independently form new relationships and collaborate with various departments across campus for shared initiatives. Work with the university resources to help solidify and market camps and clinics. Promote youth recreation and family programs to individuals through active, ongoing communications including, but not limited to, departmental talks, email distribution, distribution of flyers, website development and participation in fairs. Represent Recreation and Wellness youth and family programs to internal and external constituencies through campus events, lectures, presentations, department meetings and professional conferences.
Recruit, select, train, supervise and evaluate staff for all youth programs, events, camps and clinics. Develop and implement an orientation program for new staff. Ensure staff have all the necessary background checks, training and certifications to work with minors. Schedule and lead staff meetings when appropriate. Create, implement, and provide training on youth program policies, procedures and expectations. Ensures employees are provided, and attend, required safety and staff meetings.
Oversee the operating budget for Youth Programs. Support the development and meeting of revenue targets. Manage online registration and payments. Manage payroll for all youth and family program staff. Order and manage equipment inventory for programming. Collect and provide quarterly and annual program and participant statistics.
Direct all membership services area for the department. Hire, train, schedule, supervise, evaluate and develop Member Services Representatives student employees and a Graduate Assistant for Membership Services. Ensure that Member Services Representatives are properly checking photo identification for all FAC members/guests using the member management software and adhering to guest policy/visitor policies and all other FAC policies for access and eligibility. Ensure that the Member Services Representatives are well versed in eligibility requirements, member management procedures, procedures to process payments, and customer service.
Required Qualifications
Bachelor’s Degree
1 to 3 years of related experience
Proficient with Microsoft Office programs and the ability to adapt to learning in-house systems of management/logistics/daily operations of recreation facilities. Knowledge of the following, supported by skills and abilities: relevant equipment, policies, procedures, programs and strategies associated with administering a comprehensive youth and family program in a university setting; meeting quality standards for services, and evaluation of customer satisfaction; budget management; equipment/supplies purchasing; computers and related software; ability to serve as a mentor for students; principles and processes for performance management; ability to maintain accurate records and files; ability to make sound independent judgments and possess strong critical thinking skills; ability to work appropriately with high level constituents, vice presidents and dignitaries.
Possess strong leadership, oral and written communication skills, conflict resolution skills and supervisory and training skills when working with student employees. Ability to work well with others within a team focused environment. Ability to establish and maintain effective working relationships with supervisors and co-workers.
Team-oriented individual with strong interpersonal, organizational and customer service skills. Detail oriented and highly organized. Ability to multi-task and the ability to deal with a variety of situations in a fast paced environment. Ability to communicate with clarity, tact and diplomacy with a variety of people, and when dealing with the public, in a balanced way. Ability to support the University’s goals for institutional diversity, as well as the goals and values of a Catholic, Jesuit education.
Preferred Qualifications
Master’s Degree
Job Posting Date 01/17/2023
Priority Application Deadline Date
Job Close Date
Anticipated Start Date
University Description
Loyola University Maryland is a Jesuit, Catholic university committed to the educational and spiritual traditions of the Society of Jesus and to the ideals of liberal education and the development of the whole person. Accordingly, Loyola inspires students to learn, lead, and serve in a diverse and changing world. Loyola’s beautiful, historic Evergreen campus is located in Baltimore, and its graduate centers are in Timonium and Columbia. Loyola enrolls 4,000 undergraduate and 2,000 graduate students across the Sellinger School of Business and Management, the School of Education, and Loyola College of Arts and Sciences. Founded in 1852, Loyola is one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus.
Diversity Statement
Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.
Special Instructions to Applicants
Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check.
Loyola University Maryland requires that all faculty, staff, and administrators receive COVID-19 vaccination, including the booster, unless exempted for medical or religious reasons in accordance with University policy.
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