Assistant Director of Tuition Planning & Veterans Certifying Official (Half Time)

University of New England, United States

Updated: about 2 years ago
Location: Portland, MAINE
Deadline: ;

Position Details
Position Type Professional Staff
Faculty Track
Position Title Assistant Director of Tuition Planning & Veterans Certifying Official (Half Time)
Employment Status Half Time
Months 12
Campus Portland, ME
Description
The Assistant Director is responsible to provide assistance to VA students to manage their educational benefits and provide support with educational planning.
Responsibilities
School Certifying Official (SCO) for VA Educational Benefits (65%). 
  • Certify the educational benefits of VA students and/or their dependents at UNE. 
  • Certify through VA Once and ensure that all student data is updated and accurate. 
  • Monitor academic progress of VA students throughout each semester to update the VA when necessary. 
  • Assist with processing military withdrawals. 
  • Attend VA conferences to network and get the latest information from the VA. 
  • Keep abreast on changing VA rules VA and the impact on UNE students. 
  • Keep required records and documentation of all VA certification. 


Advise students on procedures regarding their benefits. (20%) 
  • Provide customer service regarding VA educational benefits. 
  • Proactively solve issues that arise regarding students’ benefits. 
  • Frequently communicate with student’s reminding them of VA policies and procedures. 
  • Counsel new and continuing VA students. 

Collaborate with other UNE Departments and the VA. (10%) 
  • Communicate with the Bursar’s office on students’ benefits and ensure they are being processed in a timely manner. 
  • Serve as the liaison between the Bursar and the VA. 
  • Work with the Bursar to settle old debts. 
  • Work with vocational rehab counselors and provide required information on chapter 31 students. 
  • Communicate with the VA on student’s benefits. 

Manage Certification Systems/Reports. (5%) 
  • Update the VA Once System by inputting new terms each semester and adding new majors.
  • Identify reporting needs and work with Institutional Research to generate reports. 
  • Provide VA with new Academic Catalog on a yearly basis. 
  • Perform other related duties as assigned. 

Supervision Exercised:
Assigned staff and work study students as needed. 
Qualifications
Bachelor’s degree plus 3 to 5 years of relevant experience including higher education experience working with the Veteran population, or a combination of education and experience from which comparable knowledge and skills are acquired. 
 
• Commitment to a student-centered approach, demonstrating initiative in reaching out and building relationships with veterans in the student body. 
• Ability to meet and enforce deadlines, take initiative, and work independently to carry out assignments. 
• Superior communication, presentation, interpersonal, ambassadorial, and organizational skills 
• Excellent analytical/problem-solving skills. 
• Previous experience with Banner is a Plus 
• Previous Business Intelligence and reporting tools experience such as Cognos Reporting Studio a plus. 
• Experience in maintaining complex records systems. 
• Familiarity with higher education organization and policies. 
• Demonstrate clear and effective communication skills with groups and individuals including verbal, written, and group presentations 
• Ability to deal effectively with students, faculty, staff, senior administrators, parents, government agencies and other outside organizations.
EEO Statement Summary
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits and will not tolerate discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors will not be permitted to have an adverse influence upon decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement (PLEASE NOTE)
In order to protect the health and safety of the UNE community, UNE requires all students enrolled in classes on our campuses and all on-campus employees to be vaccinated for COVID-19 prior to the start of employment. The University allows for religious and medical exemptions to the policy, for most positions. Applicants who believe they are eligible for a medical or religious exemption to the vaccine mandate may seek the exemption through Human Resources after they receive a conditional offer of employment. Please note that no person to whom the policy applies will be finally employed or permitted to work if they are not vaccinated unless they request an exemption and are granted one.

Posting Number 20161377P
Open Date
Close Date
Open Until Filled No

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