Department
About the Department
Job Summary
Responsibilities
- In conjunction with the other staff in OCCS and the Academic Advisers, works with students facing medical and psychological issues and helps plan students’ return to school after hospitalizations.
- Helps advisers develop effective advising strategies for resuming students.
- Attends weekly Students of Concern meeting with campus partners.
- Represents the Dean of Students in academic planning meetings after medical and psychiatric hospitalizations with students and parents, as well as with other interventions with students in crisis outside of the hospital.
- Manages student requests such as work approval, security clearances, and Dean’s forms for medical and law school.
- Develops and implements orientation programming relating to community standards, including reorientation initiatives for those students returning from leaves from study.
- Manages the leave of absence and resumption of studies processes.
- Processes leaves of absences in AIS (Academic Information System) and makes other system updates as needed to student records for the leave of absence and resumption of studies processes.
- Supports students while on leave of absence or suspension from the College to ensure access to resources and facilitate their eventual return to the College.
- Reviews and approves students for various changes of status such as Extended Study, No Further Enrollments, and Administrative Withdrawals.
- With OCCS team, helps to manage the College’s academic review process.
- Communicates with students and parents about various College policies and processes.
- Provides training to Academic Advisers, Resident Heads, and other offices as needed, related to the work of OCCS.
- Recommends process improvements for programs that relate to critical student-life improvement, including emergency management, accommodations for students with disabilities, and/or the administration of health care services and programs for students.
- Collaborates with academic divisions in educating students on safety issues. Interprets student disciplinary issues and prepares an annual university summary of disciplinary actions. Counsels students, parents, and staff in response to concerns, and handles complex situations including student crises.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.---
Work Experience:
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Certifications:
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Preferred Qualifications
Education:
- Bachelor’s degree.
- Master’s degree.
Experience:
- Minimally 5 years relevant experience.
- Minimally 2 years experience working in higher education, student case management, student hospitalizations or students taking leaves of absence. Strong commitment to young adults and the values and goals of a liberal arts education.
- Familiarity with higher education structures and functions of its various offices and departments.
Technical Skills or Knowledge:
- Proficiency in Mac and PC environments.
- Proficiency in Word, Excel, Outlook, and online organizational tools.
- Familiarity with Adobe graphic design/web development environments.
- Proficiency with web and social media platforms.
- Willing and able to learn new software and database tools.
- Working knowledge of Excel, Microsoft Word, Power Point, discipline related software.
Preferred Competencies
- Oversee and direct highly detailed concurrent projects with competing priorities, in a time sensitive, efficient manner.
- Work independently exercising sound judgement, reasoning, and strong problem-solving skills.
- Strong verbal and written communication skills.
- Capacity to establish collaborative working relationships with faculty, staff, and students of divergent backgrounds, with different objectives, to achieve a common goal.
- Takes initiative, thinks creatively, and produces outcomes on own drive without detailed oversight.
- Maintains confidentiality/discretion at all times related to students, faculty, and staff and responds effectively to sensitive inquiries or complaints.
- Manages stressful situations with diplomacy, tact, and good humor; possesses conflict resolution and negotiation skills.
- Commands strong interpersonal, analytical, management, and organization skills.
- Demonstrated experience in collaboration among colleagues and/or departments to focus on meeting the needs of students. Excellent computer skills and ability to use complex databases and other record keeping systems.
- Strong organizational skills, ability to prioritize and manage concurrent tasks with interruptions.
- Possess a high attention to detail and strong follow up skills.
Working Conditions
- Office environment.
- Some evening and weekend work.
- Fast-paced environment.
- Sit at a computer for 4-6 hours.
- Periodic walking to other campus locations.
Application Documents
- Resume/CV (required)
- Cover Letter, to include interest in position (required)
- References Contact Information (3)(required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Role Impact
FLSA Status
Pay Frequency
Scheduled Weekly Hours
Benefits Eligible
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
Posting Statement
Employees must comply with the University’s COVID-19 vaccination requirements. More information about the requirements can be found on the University of Chicago Vaccination GoForward .
The University of Chicago is an Affirmative Action/ Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
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