Assistant Director of Student Support

Job Description

What We Are Looking For

The Assistant Director of Student Support position will support the mission of Baylor University in the Robbins College of Health and Human Sciences by managing student enrollment and academic records in the Department of Communication Sciences and Disorders.

A Bachelor's degree, two years of relevant work experience, and an active Christian faith are required. A Master’s degree in Speech Language Pathology or related field and four years of relevant work experience is preferred. A combination of experience and education may be considered in lieu of the degree requirement.

Applicants must be currently authorized to work in the United States on a full-time basis.

What You Will Do

Essential Functions

• Oversee the student support team for student success and retention 
• All students are contacted regarding their enrollment and academic requirements 
• All transcripts and documents for the academic and clinical programs are obtained from students 
• All student records are updated with LOAs, new Plans of Study, extended graduation dates, and program withdraws 
• Place and release registration holds each trimester based on student completion of current enrollment needs 
• Create and organize student engagement events, newsletters, and media posts for academic and social outreach 
• Maintain academic education databases and all student files 
• Contribute information and student data to strategic planning, program assessment, and data reviews for university and program accreditation requirements 
• Perform all other duties as assigned to support Baylor’s mission.  
• Ability to comply with University policies.
• Maintain regular and punctual attendance.  

Secondary Functions

• The position requires significant contact primarily with the program leadership and student support team.   
• Advanced knowledge is required in planning and completing assignments, resolving conflicts, and coordinating work for students completing their academic education experiences.    
• Demonstrates confidence in interpersonal communication and teamwork including ability to work independently and as a team member.  
• Demonstrates knowledge of correct business practices and correspondence including English grammar, composition, spelling, and punctuation.   

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus.  To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor  and our strategic vision, Illuminate .  Also, explore our great hometown of Waco  and the many opportunities to engage locally.   If you are new to Central Texas, This is Waco!

About Us
Baylor University is a private not-for-profit university affiliated with the Baptist General Convention of Texas. As an Affirmative Action/Equal Opportunity employer, Baylor is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor’s commitment to equal opportunity and respect of others does not undermine the validity and effect of the constitutional and statutory protections for its religious liberty, including, without limitation, the religious organization exemption under Title VII of the Civil Rights Act of 1964, the religious exemption to Title IX of the Education Amendments of 1972, and the Free Exercise Clause of the First Amendment to the United States Constitution, among others.  Baylor encourages women, minorities, veterans, and individuals with disabilities to apply. EEO/M/F/Vets/Disabled

Job Info

• Job Identification 16105
• Job Category Staff
• Posting Date 01/18/2024, 03:44 PM
• Degree Level Bachelor
• Job Schedule Full time
• Locations 1428 S 5th Street, Waco, TX, 76706, US