Job TitleAssistant Director of Retention Initiatives
AgencyTexas A&M University - San Antonio
Proposed Minimum Salary
Proposed Minimum SalaryCommensurate
Job LocationSan Antonio, Texas
The Assistant Director of Retention Initiatives, under supervision of the Executive Director of the Student Academic Success Center, addresses individual, academic, financial, and social issues that may affect the persistence and eventual graduation of students from Texas A&M University-San Antonio. The Assistant Director will coordinate a wide array of efforts affecting progress towards graduation for a variety of special populations enrolled at the university. The individual in this role will develop, implement and assess initiatives that may impact student success and degree completion.
Organize and manage retention initiatives coordinated through the Student Academic Success Center
Hire, train and supervise retention specialists
Manage the early alert program, run reports in the university's learning management system -Civitas, and analyze trends all retention related initiatives
Coordinate efforts regarding theDream.US scholar program, which includes working with students for retention purposes as well as recruitment of new students to the program
Coordinate efforts regarding special populations including but not limited to students affiliated with Dreamer, Honors, Greater Texas Foundation, and Athletic programs
Serve on internal and external committees related to the special populations
Support the Executive Director in collaborating with local and regional school districts for recruitment purposes
Support the Executive Director on the execution of the DREAM Summit annually
Suggests and directs access of University resources.
Manage a small caseload of students that fall into the special populations category
Assists students in understanding academic policies related to the academic appeal process.
Assists students in establishing goals for high levels of engagement towards academic progress and success.
Assists students in addressing problems and connects them with appropriate support services on campus.
Conveys implications of various policies and procedures related to academic probation and suspension, dropping courses, and satisfactory academic progress.
Provides general information about financial aid and scholarship requirements.
Other duties as assigned
Required Education and Experience:
Bachelor’s degree in applicable field.
Six (6) years of related experience in management.
Experience working with underserved and non-traditional student groups
Preferred Education and Experience:
Master’s degree in applicable field.
Five (5) years of related experience in management.
Knowledge, Skills and Abilities:
Ability to use the student information systems, BANNER.
Ability to use good judgment and work effectively under pressure.
Ability to work as a member of the team. Ability to work individually or in groups to complete projects.
Ability to maintain a high level of confidentiality.
Demonstrated experience in and commitment to working with a diverse population.
Ability to develop and deliver presentations to students and faculty.
Ability to work cooperatively with others and provide excellent customer service to students, employees, and the community.
Ability to multi task.
Excellent verbal and communication skills
Ability to collaborate with faculty and staff and to interact effectively with students
Ability to gather, track, and analyze data
Demonstrated experience using Excel or other MS Office software
Ability to use early alerts systems, scheduling systems, and CRM systems
Please make sure to provide the following documents:
Cover Letter to include two professional references
For detailed instructions on how to apply for any position on our website, please use the following link:
Summary of Employee Benefits:
Please ensure that all required documents are uploaded prior to submitting the application. Once application is submitted, no changes or revisions can be made. If you have issues with adding documents with your application, please contact HR at 210-784-2058.
In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/AffirmativeAction/Veterans/Disability Employer committed to diversity.
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