Assistant Director of Program Management - McDonough School of Business - Georgetown University

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Requirements

Assistant Director of Program Management - McDonough School of Business - Georgetown University

At Georgetown University's McDonough School of Business , our mission is to build global business knowledge and inspire ethical leaders to serve the common good.

Job Overview

The Assistant Director of Program Management (ADPM) is responsible for the daily, weekly, monthly, and semester-long administration of the Master in Science in Business Analytics (MSBA) program, which is fully online save for a few in-person residencies on Georgetown’s campus. They work with the Academic Director and their management team to coordinate faculty and students and resources from the McDonough School of Business so that students can successfully attend classes and earn their degree.

At least 50% of the time, the ADPM conducts Student Services work and responds to a large volume of student inquiries and needs that range broadly in content twice a year; and plans, organizes, and leads the execution of the logistics of two in-person residencies for the program: the Opening Residency and the Mid-Program Residency. Additionally, they play a lead role with graduation and end-of-program ceremony events, and sends weekly updates and announcements to the students through the university’s canvas LMS platform.

For about 35% of the time or when not conducting Student Services work and responding to student inquiries, the ADPM coordinates and plans with the many departments and teams that impact the execution of the MSBA program - including working with other MSB program management teams and benefits from best practices and standardized systems and processes. As well, they collaborate with colleagues for the successful registration, matriculation, and graduation of the MSBA cohorts.

Work Interactions and Work Mode Designation

Reporting directly to the Associate Dean of Program Management, the Assistant Director of Program Management works closely and collaboratively with the MSBA Academic Director to further develop and expand the program - and daily with and alongside other program managers in the MSB, learning and developing best practices and participating in team meetings; and collaborates with MSB faculty, Career Services, and Alumni Relations to ensure a high quality, Georgetown educational experience.

This position’s work mode has been designated as Hybrid . Please note that work mode designations are regularly reviewed to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation .

Requirements and Qualifications

• Bachelor’s degree – preference for a Master’s degree
• 3+ years of program management experience - preference for experience in higher education administration
• Expert and effective email skills because communication occurs primarily by email
• Proficiency and confidence with use of computers, technology, and the MS Office Suite of products, most especially Excel – preference for proficiency and intuition with Google products, Canvas, Banner, Cognos, and Qualtrics
• Skill and proficiency in developing work relationships across a large organization; and ability to forge trusting and effective relationships with graduate students for the Student Services function of the role
• Ability to produce high-quality reports to showcase program statistics, feedback, and ongoing development
• Ability skills to plan for short- and long-term programs, events, and projects
• Desire to work within and collaboratively within a team - this is not a solo job
• Ability to work independently - with little to no supervision
• Ability to resolve conflicts among a varied audience of program stakeholders
• Organizational skills - in particular regarding the collection and collation of large volumes of information
• Availability for occasional weekend work

Preferred qualifications

• International experience
• Fluency in more than one language

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here  for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected] .

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website .

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer  fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website .