ASSISTANT DIRECTOR, NETWORK AND INFRASTRUCTURE SERVICES

Req #: 231646
Department: UW MEDICINE IT SERVICES
Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/
Job Location: Remote/Hybrid,  Seattle - Downtown
Job Location Detail: Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle.
Posting Date: 02/29/2024
Closing Info: Closes On   03/07/2024
Salary: $14,765 - $16,015 per month
Other Compensation:
Limited Recruitment: Open to Department employees only
If you are a UW employee and would like to be considered for this position, please login to your UW employee profile to apply.
Shift: First Shift
Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.

UW MEDICINE IT SERVICES has an outstanding job opportunity for a ASSISTANT DIRECTOR, NETWORK AND INFRASTRUCTURE SERVICES position.

PLEASE NOTE: This position is open to current UW Medicine IT Services employees only.

WORK SCHEDULE

100% FTE – 40 hours per week

Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 07:00 – 16:00 (PST), Monday-Friday

POSITION HIGHLIGHTS

Provide the overall strategy, planning, implementation, and management of enterprise networking, infrastructure, and data center security architecture and related services.

Provide strategic direction to the operations, monitoring and day-to-day management of networking infrastructure including switching, routing, firewalling, load balancing, DNS, DHCP, Wired, Wireless, VPN, and other related networking services.

Oversee networking services outsourced and provided by UW-IT on behalf of UW Medicine.

Responsible and accountable for identifying budgetary needs related to network projects, capital, and operational activites in support of UW Medicine customers.

Execute all aspects of delivery of the services and projects within budgetary constraints and in alignment with the fiscal policies and guidelines of UW Medicine ITS.

Direct the management of vendors and foster vendor relationships for the benefit of UW Medicine.  Manage and execute network related projects with interdependencies to ensure the most efficient use of resources and deliver of the highest quality product possible.

DEPARTMENT DESCRIPTION
UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine.  UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW).  ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

PRIMARY JOB RESPONSIBILITIES

You create and sustain strong processes and capabilities through the development/enhancement, deployment, and maintenance of methods, metrics, tools, training, education, and communication.

You contribute to the development of and maintain departmental budget(s) and policies, directing the management and control of budget(s) and resources.

You build, manage, and sustain vendor/supplier relationships.

You develop and maintain an effective enterprise Network Operations Program which guarantees the highest possible scalability, security, reliability, and performance to UW Medicine customers.

You direct responsibility to proactively ensure that network operation services are well evolved and continually meet or exceed customer’s needs and requirements.

You lead, organize, and positively influence a team of professionals that may consist of teams within teams.

You instill UW Medicine and ITS vision and guiding principles to all staff, implementing mission-oriented HR practices.

You promote an environment that is attractive to the employee and that facilitates the recruitment and retention of professional, technical, and support staff.  This includes, but is not limited to, staff development, recognition, motivation, and communications.

You work with group Director to carry out the vision for areas of responsibility to support the mission of UW Medicine.

You collaborate with all areas of ITS to ensure a single IT Vision to support the mission and vision of UW Medicine.

REQUIRED QUALIFICATIONS

Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field or equivalent education and/or experience.

8+ years of overall experience to include the below.

8+ years progressive, relevant experience related to IT Network management.

5+ years’ experience leading and managing technology and/or business professionals.

Demonstrated management experience in enterprise networking strategy, architecture, and operations.

Demonstrated management and leadership capabilities with proven ability to influence in matrix environment.

Proven ability to make administrative/procedural decisions and provide guidance and leadership to professional personnel.

In depth knowledge of enterprise technologies such as storage/SAN, virtualization, backup/recovery.

Demonstrated Enterprise IT strategic, operations, and service delivery experience within a large-scale, complex multi-site, healthcare environment.

CONDITIONS OF EMPLOYMENT

This is an Information Technology deadline-driven work environment.

The individual in this position is expected to work normal daytime hours.  The work may be performed in either an office environment or by telecommuting with manager approval, during normal business hours; however, significant off-hours and weekends may be needed to resolve problems and respond to emergencies.  This individual is expected to be available for emergencies (business continuity/disaster recovery efforts) on a 24x7 basis as needed.

Must coordinate projects without direct supervisory authority.

Must work within the constraints of multiple technical environments.

The individual in this position must learn many organizational structures and cultures and continually foster collaboration.

Ability to communicate effectively in English, both verbally and in writing.

ABOUT UW MEDICINE - A HIGHER DEGREE OF HEALTHCARE
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center.  UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists, and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student, and colleague is valued and honored.  Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team .  Join our mission to make life healthier for everyone in our community.  #monster

REQUIREMENTS:
See above.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

Open to Department employees only If you are a UW employee and would like to be considered for this position, please login to your UW employee profile to apply.